Due to time constraints, I only had a couple of hours to buy a car, I had done my due dilligence but they were still some unanswered questions on a BMW 428 I wanted to purchase. As everyone knows, purchasing a car is not easy. Well, Jose Martell made it not only straight to the point but super easy and comfortable. Not only did Jose knew the car, but had an itimized list of everything BMW West Houston had done to the car before putting it up for sale. If I had a question Jose didn???t know the answer, he would reassure me that he would get me the right answer and not BS around. Car buying should be this comfortable and simple. Non aggressive salesmen, who know their craft, who treat you like a person and not another financial transaction. BMW West of Houston has Jose Martell, he checks all those boxes. Do yourself a favor and check with Jose Martell at the front desk. He will make it happen and make you feel comfortable. I???m glad I had the opportunity to meet him, I am happy about my purchase, and how the whole process worked out and I will always recommend him as the ???go to guy??? In this dealer. Thanks Jose!
2018 BMW M550 i xDrive Review
Best car I have ever owned!
by David from Virginia
March 10, 2019
5
This car is amazing. Great ride and super car performance in one car. The car has great safety characteristics as we found out firsthand. My family was rearended by an 18 wheeler that hit us at 55MPH and we all walked away with minor neck and back pain. My wife who hates cars told me to order a new one right away and it arrives this month. Only thing I would caution is with the 20inch wheels get the tire and wheel coverage and put some cash aside. The tires handle and ride amazing, but you are going to have side wall damage if you hit a pothole. If you have winter weather or bad roads go with the 18s. I was wrecking a tire every 6 months. At $500 the tire and wheel coverage pays for itself fairly quickly. That being said I still opted for the 20s on both orders.
I have received an exceptional service from ABZ Motors and super happy with my Mercedes Sl550. In fact,I have also referred two of my friends which bought their cars from ABZ. Thank you!
2018 BMW M550 i xDrive Review
Unbelievable!!!
by VortexRotor from Jupiter
August 27, 2018
5
Love it. I have had 2 M5's in the past and wanted the performance but not the $$$ of the M5 just for everyday driving. The M550i fit the bill in SPADES! Great performance for the money compared to the M5.
We were just getting started looking for a used car, so we didn't end up buying anything. However, Miguel was awesome. He didn't pressure us, and genuinely tried his best to put us in a car. I wish we didn't live so far away, but it's worth the drive!
2018 BMW M550 i xDrive Review
Great car - don't get it with 20inch rims
by Chris from Texas
July 23, 2018
4
The car has so many great qualities - but the dealer ordered it with 20 inch low profile tires - and they are a disaster - I have had three critical sidewall breakdowns in the tires in 7 months of ownership. Cost is over $500 each and the time loss is silly.
Disappointing because the car is so good in so many other ways.
I just had the most unbelievable, remarkable, outstanding service of my life. A truck I recently purchased broke on me while pulling an RV for a planned vacation. Diane Boyd took care of my family as if she were the one going on vacation! She jumped into action and made the whole repairs process painless. I am still in shock. I am not accustomed to having people keep their promises, or do the right things just because they are right. I am used to excuses and justifications and meanness especially once a company has my money. But I am writing this to express my sincere gratitude and appreciation for the over-the-top level of service and care shown to me and my family. I highly recommend Texas Direct Auto and encourage others to give serious consideration to purchasing the extended warranty. Texas Direct Auto kept their word with me beyond belief. Thank you Diane Boyd!
2018 BMW M550 i xDrive Review
Extremely satisfied with my car
by Victor G. from Richmond, VA
April 24, 2018
5
It is reliable, easy drive, excellent in turns and amazing power. The design is a perfect balance between power, fun and elegance. I wished they had more variety in colors but the dark gray still awesome
I am beyond happy with my experience at the BMW West Houston! Not only were they all very professional, but they were all very caring of me throughout my process ! I cannot say more wonderful things ! This was my first purchase with BMW and I can honestly say from my experience, I WIlL BE BACK :) ! Jose, the sales associate, was not only extremely honest with what I could get within my means but also extremely patient and understanding. Alexis , in the financing department, was very meticulous in making sure I was comfortable and He was quick to answer all of my questions. Juan , the genius , was more than willing to go over any questions I had in regards to the gadgets within the vehicle ! All I can say is every single person took care of me every step along the way !! So a big thank you is well deserved !!!
2018 BMW M550 i xDrive Review
Subtleness incarnate
by Daniel from Linkoping, SWEDEN
December 6, 2017
5
Possibly most value for money in its class, especially equipped with the Ultimate Edition package. Both a tremendously clever and discreet car, revealing itself only to informed viewers knowing what to look for. (Or to listen for.)
Helfman Dodge Chrysler Jeep Ram FIAT Alfa Romeo Maserati Review
Great experience working with Gene Smith
by Andrew+Liz from Houston Tx
November 5, 2018
4.8 (300 reviews)
My wife and I visited Helfman Dodge next to Ikea during our search for a new car. We met Gene Smith who was a true pleasure to work with. He was knowledgeable, friendly, helpful and not at all pushy. I am sorry we did not buy our new car from Dodge because I felt Gene did a great job earning our business. In the end, for us, a different brand of car more fully met our needs. But our experience at this dealership with Gene was worth the effort to write a review. Thank you Gene.
2018 BMW M550 i xDrive Review
Ideal sleeper
by Peter from Iowa
December 2, 2017
5
Wanted a factory based high performance vehicle that won’t draw high attention while picking up your kids from school in comfort mode. Didn’t want to be that guy/parent. With a flip of a switch you can unleash the full v8 twin turbo potential when you want it. You can immediately immerse yourself in throaty / but partially synthesized performance sound and immediate pedal response. As an owner of M6, this will be preferred daily commuter.
I have been to many dealerships for service and sales. I decided to take my vehicle in for service to Munday Chevrolet after many bad experiences t other locations. All service advisors are very nice, there is only a couple of senior advisors, One in particular a lady name Connie, is always on the move and she always answers all my question. I like the fact that they don't lie to me and are up front and forward. I will continue going in for service and most likely I will be purchasing a new vehicle.
2018 BMW M550 i xDrive Review
Best Car Ever Owned
by Aji A from Dallas TX
November 9, 2017
5
This is the car I was looking for daily usability as well as power when needed, without waking up the neighborhood in early AM hours. A Very nicely balanced car for my taste.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
this
service and materials without representations or warranties of any kind, either expressed or
implied.
See our terms of service for more details.