I was greeted quickly and they told me it would take approximately 1 hr 30 minutes to put on a new tire. I returned almost 2 hrs later and it still wasn't ready...actually they had only just called the insurance company to make sure they would pay for it (which they did because I had tire insurance). Having to wait another 1 hr, while trying to entertain two small children wasn't pleasant. If they had told me 2.5 hrs to begin with I would have been prepared for that. A little frustrating!
2018 BMW X1 xDrive28i Review
Best Car I've Ever Owned
by Kenneth from Venice
March 28, 2019
5
Everything feels solid, and well built. It is very comfortable, and in Sport mode has plenty of get up and go. It also has a Comfort mode, which is great for every day use; and an Eco mode which I don't use much (as it makes it feel underpowered). The iDrive system is easy to use and intuitive; and the warrantee seems to be better then most.
Since service related to standard issues including oil-fluid and engine belt changes, can't really comment on the quality of repairs but feel more confident car had necessary work and all done well. I can however express extreme gratitude for the overall service experience! From the greetings by various employees upon arrival including random employees passing by, front desk staff, the gentleman who set me up in the loaner to the personal attentive service from Peter, the Service Advisor, it was excellent! The BMW team was relaxed, efficient, professional and kind. They accommodated my condensed time crunch getting me in/out and off in a loaner car in impressive time, and all with a smile. Peter kept me informed of proposed services, helped separate out more pressing issues and made extra efforts to complete service in time to accommodate my work schedule while avoiding traffic. He also greeted me with a handshake on pick up to review the repairs/services and address questions. And had my car cleaned! I have continued to use BMW of Darien due to the consistently positive experience for past 5 years with recommendations to others. You are a very busy dealership - convenience was the initial reason for selecting you but you won me over with the excellent customer service. Car servicing is not usually pleasurable when you are paying the bill but having a positive experience definitely helps. Kudos to your team!
2018 BMW X1 xDrive28i Review
Very nimble and much more enjoyable than the X3.
by AlphaBlue8 from Newark DE
March 21, 2019
5
I think it’s one of the best all around vehicles you can buy. Some are faster, some carry more cargo and some may be fancier but this has a bunch of all of them including being a luxury vehicle with excellent gas mileage. Plus the price is very reasonable. BMW hit a home run.
Tim Haines in Darien continues to be a stellar representative of the BMW line. I have returned for my fourth lease, my second 328 XI, because of Tim, and I wish him, myself (!), and BMW all the very best going forward.
2018 BMW X1 xDrive28i Review
It takes time to understand the reliability
by VENKATESWARLU from CHASKA
March 19, 2019
4
Good vehicle for regular commuting, I like it and it comes with all needed for winter driving as well as summer driving. Still need to drive more to get a good understanding of the car before giving high rating.
This dealership has shown me a strong desire to make their customers happy and commitment to keep customer's cars in great condition. They have a fleet of free loaner cars if your car needs a repair that you can't wait for. They have fixed any of my problems excellently and at a more reasonable cost then any other shop. That's why I bought my last 2 cars here.
2016 BMW X1 xDrive 28i Review
I Love This Car
by Dee's Car from Ocala, FL
April 8, 2019
5
I love everything about this car except that it doesn't have the satellite already active in it. I need to get it hooked up at the dealer. Would have rather went without wheels than satellite radio!!!
Everyone was great!
Kevin lessened to my concerns and addressed all with solutions and suggestions.
Alexis was friendly when scheduling my initial appointment then very accommodating when I needed to re-schedule at the last minute.
2018 BMW X1 xDrive28i Review
The best car I have ever had.
by Magic from Uk
May 7, 2019
5
This is a excellent vehicle, comfortable and a great drive. The seat belts
are difficult to reach and road noise is a problem. Everything else is good.
Vincent and the entire service department are always a pleasure. My car has almost 100,000 miles and it runs beautifully due to their attention to detail and responsiveness to customer needs!
2018 BMW X1 xDrive28i Review
Love my new car!!
by Shoe Girl from Milwaukee, Wisconsin
April 29, 2019
5
The ride on my new X1 is superb and I live the interior! The windshield seems larger and the “creature comforts” make all the difference especially for those of us who live in cold climates. In addition I live all the tools that help you park and being able to open the trunk hands free is a big plus!
Although they asked me to leave a positive review, but they had already earned it. Chris Quaglio my adviser was polite and patient. First identified what I needed, then showed me a nice car which I bought. However a question about car history is still unanswered by them. I hope they get back to me with a satisfactory answer.
Azi in financing department is also patient and helpful. He gave me very good advises on financing, although I expected him to let me know before submitting hard inquiries to get my credit history.
Overall I'm happy doing business with them.
2018 BMW X1 xDrive28i Review
Worth every penny, beautifully designed & reliable
by RejG from Franklin Park, Il
February 16, 2019
5
This car met my expectations. It has a beautiful interior design. Big sunroof, spacious, plenty of legroom in front and back. It also has a hidden compartment at the back to keep some valuable stuff. Smooth ride and great sound system.
Out of the 20 cars I’ve purchased the last 3 have been from Northshore Motors. Everyone is super friendly, they are upfront about costs when other dealerships wait til you sign to pile on the fees. Plus they were able to get me financing when no one else could. Very satisfied
2018 BMW X1 xDrive28i Review
Luxury at it's FINEST!
by First-time BMW Owner from Chicago, IL
February 21, 2019
5
This car is exactly what I was looking for. It it gets any better I would be shocked! The interior is just wgat I was looking for to suit my picky wants.
Reviews had me quite skeptical at first but LET ME TELL YOU once I got to the dealership the entire staff was extremely helpful and not pushy at all like my past experiences at other dealerships. I was seen by a Michael who was so respectful and genuine. I originally came in looking for a Honda, but they were able to get me into a much nicer Infinity for around the same price as the Honda. I'm in LOVE with my car. I definitely recommend them if you're looking for something really nice & affordable. I'll be coming back for sure ;)
2016 BMW X1 xDrive 28i Review
Love this car!
by Isabel from Boston, MA
December 12, 2018
5
This car is so stylish and drives great! It’s a 4WD which will be great for the winter. It’s also great with gas. I am very happy with it so far!
Muy contento con el servicio. Mi esposo y yo compramos un Range Rover Sport de Northshore Motors. Intercambiamos nuestro auto y nos dieron mucho en él. Y trabajaron con mi identificación fiscal de los maridos
2015 BMW X1 xDrive 28i Review
Perfect sized car for older knees...
by Rob P from St Johns, Florida
March 30, 2019
5
Love it... good power, gas mileage and great stereo... perfect height on getting in vehicle and lots of storage.... 2015 X1 is great car and certified BMW
I HAVE GREAT EXPERIENCE WITH ATIF SHAHZAD AND SALES MANAGER EFRAIN THEY HELPFUL COURTEOUS AND THEY ARMED WITH PRICING INFORMATION SO ME AND MY WIFE KNOW WHAT A GOOD DEAL WAS EVERY ONE WAS AMAZING
2017 BMW X1 xDrive 28i Review
Like new condition
by Hartsell from Concord
April 5, 2019
5
Just what we were looking for! Vehicle is basically in new condition! Vehicle is big enough that is won’t use a ton of gas. Has all the features that we wanted.
Naz from Napoli-our 3rd Napoli Nissan and we will be back!
by John Maiolo from DealerRater.com
November 5, 2018
4.6 (440 reviews)
On Saturday, Naz greeted us with a new shiny, clean 2017 White Nissan Pathfinder and we were very excited! My wife and I spent the past 3 months test driving cars, specifically SUV's - X2, Q5, Acura MDX, Discovery Sport, MKC, Lexus. During those months we received 3 letters from Nazario inviting us to stop by and chat about what Napoli Nissan has to offer. Our Rogue lease was up in January and we had never considered a Pathfinder. The obvious reason for Naz's long term success at Napoli is because he is a nice person, knowledgeable about the Nissan products and he is an excellent listener. He introduced us to the pathfinder which was not on our list and as it turned out, it was the perfect car for us. Naz not only matched our car requirements, but he beat the monthly lease price we were set to spend. Our daughter bought a Versa and we bought a Rogue 3 years ago. We will be back after this lease and will see our 'friend' Naz. Even if you don't think you are interested in a Nissan, you should make a trip to Napoli to see Naz and experience first class professionalism in the car sales business. A note on Finance: This is the first time we met with Ken to do the finance paperwork. Ken was incredibly personable and explained every option that was available to us. He also gave us pricelesss information regarding the credit rating companies and how they work and what to look out for in the future. Ken loves country music as much as we do - we had a some great conversation about the industry and artists. Buying a car from Napoli was a fun experience - we will be back. John & Kathy
2017 BMW X1 xDrive 28i Review
Excellent value and bigger than its competitors
by Porscheliebhaber from Asheville, NC
May 10, 2019
5
I really enjoy my X1 and have had zero issues with it after nearly 3 years. The seats are a real joy with excellent lumbar support. Far more spacious than the Audi and Porsche at a lesser price point. Bmw knocked it out of the park in my opinion. For all of those loyal to the 6 this little twin scroll 4 won’t disappoint. A few more features in more basic packages would be nice. I have only found one hiccup, the hands free tailgate sensor is a little to reactive and can close on you at inopportune times.
I worked with Frank of Rockland Motors concerning a 2012 Mustang prior to making the decision to drive to the dealership from out of state. Frank was more than helpful by answering all my questions and sending pictures of the vehicle that were not shown on the website. During the inspection process, he was able to reach out to the business next door to facilitate the use of their lift so I could inspect the under carriage of this car. He and the support staff were more than helpful and pleasant to work with and made the entire purchasing process enjoyable and expeditious. I would purchase another vehicle from this business should the need arise. Many thanks to Frank and Diane for your time and effort in this matter!
2018 BMW X1 xDrive28i Review
Best car I have ever driven
by Tgallo from Fort Worth TX
April 10, 2019
5
It rides nice and fits my needs and personality. Looks great and was an excellent choice for me I am secure when driving this car and don’t have any additional concerns with safety.
Frank and Diane were great!!! Made buying process very very easy.
2016 BMW X1 xDrive 28i Review
my first luxury car
by repra from stamford,ct
November 14, 2018
5
with 11,000- miles Certified Pre owned/ the car is very comfortable and feel luxurius,smooth,powerfull... everything expected from a BMW-
the only thing missing is the 'REMOTE STARTER"
LOVE love this car!
I had a replacement on my transmission on 2009 cube. No excuses just great service. They didn't try to sell anything. I wish all dealers acted like this.
2017 BMW X1 xDrive 28i Review
Best Vehicle I Have Ever Owned
by RLP from Colorado Springs, CO
February 1, 2019
5
This is the best driving, best looking, most comfortable, best gas mileage vehicle I have ever owned and I have owned six in my life. All of the other vehicles were American makes. This is the first foreign make vehicle that I have owned. I am 6’ 6” tall and my wife is 6’ 0” and we both have plenty of space. Our two kids fit well in the back seat. Don’t let the exterior perception of the size mislead you. You need to sit in it and drive it to truly experience it. There is also plenty of space in the cargo area. It is a very nice vehicle with superior upgrades over the average vehicle.
Excellent experience and, upgrade of entire facility since I purchased my 2006 E350 was nothing short of amazing! Even recent service from time I pulled in on Saturday 2 June early morning to the (almost) excellent car wash (found 2 beads of water running down drivers door, LOL), everything was perfect! Nicely done folks, nicely done. Scott did a great job of follow through & speed of entire crew was amazing. Have never seen anything operate so well. Even car wash was quick & well done. Sales experience with Joseph & Financial with Victor; top notch. No hard sell on upgrades, warranty, wheel-insurance ans such. Overall a 10.0!
2016 BMW X1 xDrive 28i Review
Never going back
by JacquelineD from Patchogue, NY
January 20, 2019
5
This car has such a smooth, quiet ride. There's plenty of pick-up and a ton of trunk space considering its a compact SUV. Perfect car for my husband and I as we start our family! Its safety rating is superior and for an SUV, the fuel economy is great!
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
3.6 (4564 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
2017 BMW X1 xDrive 28i Review
A fun, smaller less expensive BMW
by Rae from Florida
January 1, 2019
5
We found it to be a sporty, fun car to drive. We did not like the braking assist as it hindered us when passing cyclists. We wanted lane assist and BLIS but it did not have that so we went with Volvo.
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