Jerry was better than awesome. He addressed a potentially major power steering issue quickly and professionally to mitigate the problem. Then we flushed my system twice more in the next two weeks to ensure it was fully solved. And he was so awesome about it. He is a great person who works on cars. He would be great at whatever he did because he is calm, confident and he CARES.
Hated this car from the moment I took ownership
by IleneL from Woodmere,NY
November 15, 2018
My first expensive car and I hated it. Suspension felt cheap, technology was horrible and the interior was not comfortable at all. Charged for every extra. Also the dealership was not nice - BMW Freeport NY - salesman handled a few customers at same time and just kept us waiting and waiting and waiting.
I purchased a used Ram 1500 from this dealership. I drove 105 miles from Georgia because of an ad for this vehicle. I dealt with Ryan Lassiter for the sales process and he was GREAT. Very professional and his follow through was excellent. From the time I walk on the premises until I left with the truck I never felt pressured and everyone was professional and courteous.
by BMWfan from PIPERSVILLE, PA
January 1, 2019
Very roomy and comfortable great pick up and go! Love the heated steering wheel fun to drive. Looking forward to many fun years in my new car
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Love this car!
by Isabel from Boston, MA
December 12, 2018
This car is so stylish and drives great! It’s a 4WD which will be great for the winter. It’s also great with gas. I am very happy with it so far!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
A fun, smaller less expensive BMW
by Rae from Florida
January 1, 2019
We found it to be a sporty, fun car to drive. We did not like the braking assist as it hindered us when passing cyclists. We wanted lane assist and BLIS but it did not have that so we went with Volvo.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I love my new ride
by Bmw from Phoenix , az
October 21, 2018
I just love it , it’s a Bmw what can I say ...
looks nice , drive great .. my 6 years old called it bat-mobile... lol
Love Vroom! Found an awesome car at a great price. Delivered right to my house! Will definitely buy from here the best time I need a car!!
my first luxury car
by repra from stamford,ct
November 14, 2018
with 11,000- miles Certified Pre owned/ the car is very comfortable and feel luxurius,smooth,powerfull... everything expected from a BMW-
the only thing missing is the 'REMOTE STARTER"
LOVE love this car!
Karl wants to thank Jonathan Schafer for going out of his way to attend to his car issues in a timely and professional manner. It was greatly appreciated .
The most comfortable car I have owned.
by My lovely Beemer (BMW) from Los Angeles, CA
January 14, 2019
I got in love with this car, when I drove the same model, as a loaner car to San Diego. This is the most comfortable I have ever been driving a car on a long trip. The car has plenty of room to relax your legs specially on long trips. It has a double compartment in the trunk where you can fit extra luggage. I really love this car.
Steve Knupp is my "STAR", he took care of me. Very professional, friendly, love his sense of humor.
I got the best deal of my life, well worth the trip (3 1/2 hour drive) i took just to get the car of my dreams. I am a very happy customer here.
I highly recommend him to anyone!
Thank you so much Steve Knupp :)
Have only had the car for a couple months.
by Ohreally from Rome, NY
December 22, 2018
I have only had the car for a couple of months so don't have a lot of experience with it. Car seems reliable. Handles corners like no other car I have owned. Starting to go from a complete stop seems different from other vehicles but think its something I just need to get used to. The information screen lacks compared to other vehicles but is still good. So far we are happy with the car. Love the gas mileage. We do mostly city driving and are getting an average of 25MPGs.
Latoya was awesome! As a service representative here at Century BMW who I hadn’t yet known previously, she did an awesome job taking care of me, communicating the issues with my car, and even going to bat for me on a repair aspect dealing with a 3rd party vendor. She was honest, encouraging and certainly built good rapport - at least with me. Definitely the best.
Limited Edition Package 2018 X1
by Rissa from Warwick, RI
December 21, 2018
Been driving the car for a few days now and fall in love with it the more I drive it! I love the Parking assist! Its CRAZY what technology can do nowadays haha!
Overall, very comfortable! I wish they made back window a but wider and I’m not to fond of where they placed cupholders but other than that, no major complaints!
We called the service department for assistance and we were helped by Debbie. She went out of her way to help us, and we couldn't have asked for better service! She even apologized for putting us on a brief hold to help us! Thank you so much, Debbie. You made this Monday morning a delight. You were a true pleasure to work with.
Enjoy the Ride
by ElizaH from Fort Mill, SC
August 15, 2018
This car is just what I needed. It gives me extra room without feeling big and bulky. I’m also enjoying the extra interior space and headroom. The extra features like parking assist and the navigation system are great
Previous car was a BMW M3 and it was a terrific car before the security system went out after the warranty expired. My wife loves the X1 because it drives like a car and has good storage. No issues except needed new tires and the sunroof headliner needs to be replaced at my expense even though I purchased the extended warranty. Car is parked in a garage at night and during working hours.
Surprising amount of cargo space, ?peppy? engine and excellent visibility. Fuel economy is fantastic for a sport-ute. Styling is contemporary. Looks great in dark colors with 18 or 19 inch wheels.
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