New and used 2026 BMW X5 for sale near Chevy Chase Section Five, MD

It was very good. I just came for an oil change, but received additional needed services. The waiting area is comfortable. Service manager was very courteous.

Best vehicle I have ever purchased. The ride, handling, power, performance, comfort and even fuel economy is impressive. Now I get what the big deal is about BMW's

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Julie was a fantastic - made maintenance a breeze with exceptional support and a seamless experience!

Great service from Greg Jackson. Had my car serviced with state Inspection and since my car was still within warranty, only had to pay the state Inspection fee. Car was washed, too, and the gentleman who guided me into the garage was really kind and helpful. Thank you both!

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Always friendly and efficient service. I prefer this dealership over all the DMV BMW dealerships.

Julie Wharton in the service dept was amazing and all the sales people are very no pressure and very helpful.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

I had planned to wait for my car but 2 mechanics were on vacation so, I was sent home and picked up via Uber/Lyft That was a great alternative for me

I have purchased several cars from Catonsville BMW and they have always been easy to work with, fair in price and it has always been a great experience dealing with them!

My Experience at BMW Cattonsville was phenomenal...Shawn did an amazing job finding the car that I wanted and driving an hour away to go pick it up and bring it back for me to test drive. He also delivered it to my home once I decided to purchase it. Three words sum up my car buying Experience with BMW...Fast,Friendly, and professional!!!

I purchased a X5 from Jae Lim. I had a great experience from him. I will come back to buy another car later.

Needed recall work. Finished earlier than expected. Staff kept me informed throughout the process. Facilities are clean and modern. Coffee was good. Good overall experience.

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

Ron and Ricky were fantastic to work with. Ron truly went above and beyond, delivering on his promise not to waste my time. He genuinely cared about me as a person, not just as a potential customer. He provided valuable advice, even when it wasn’t the right time to make a purchase, and let me know when it would be. This made me feel like he was genuinely looking out for my best interests. I’m planning to buy my next car from him, regardless of which dealership he works at! Ricky, the finance manager, was also incredibly helpful. He patiently answered all my question. He didn’t rush me into making a decision but gave me the time and attention I needed to make an informed choice. I truly appreciated his time and patience. Max was also great! He offered to have food delivered to me while I waited for my deal to seal because I had been there for so long! I’ll happily return to this dealership, which is a 1.5-hour drive from my house, rather than the ones that are only 20 minutes away because of the exceptional service I received. Thank you, Ron, Ricky, and the entire team!

Excellent Sales, Setup and Finance. Would definitely recommend to others looking for a pain feee experience.

Great service, did not feel like I had to pay for extra service I did not come to the dealership for.