New and used 2026 BMW X5 PHEV for sale near Parole, MD

Service manager was fantastic. Staff was very friendly. The only problem was the longer than usual turnaround time for repairs. The other issue is that the facility is getting worked on. But that?s not the staff?s fault.

Would purchase a new car there again! I wasn't pressured into buying something that I did not like. They found the exact car that I was looking for... I'm a happy customer!

Steve Yang did a great job helping me find my favorite car. This dealership is amazing.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Ron Askew got me in and out without any problems . This was my 4th bmw dealership that I had gone to, and Ron kept it straight up and told me about the vehicle, I took it on a test drive and loved it, he let me know what the numbers are right away and fought for a lower number that I was wanting to get, he was very good and straight forward man, I highly suggest you come to him for any help buying your future car at BMW Silver Springs

I was in for service for my X5 M and my service advisor Justin P. , always goes over the recommended options for my vehicle. I feel the attention to detail is important and and sets the tone for customers return. The general manager Steven Daley runs a incredible dealership, he should be thanked as well .

The team at Towson from the leadership to my client advisor are professional beyond compare. I purchased 5 BMWs prior and still own. Towson BMW showroom is great and all interactions on the internet and in person matched what they said and my expectations

Harold Shelby is a great salesman that made buying a BMW and awesome experience. He went above and beyond.

Thank you so much Jae Lim at bmw of Catonsville, your customers service is truly amazing, you made me and my wife experience at bmw a 1of1 and I highly recommend if you go to bmw Catonsville ask for Jae lim he works magic!!

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Dontae was excellent timely and helpful. Good follow up call after service. Kept me informed during the work. Offered to have car washed and vacuumed. Washed and clean but did not appear to be vacuumed. Not a big deal to me.

What a great experience ordering and buying our BMW 430 at Towson BMW. The sales team was extremely responsive throughout the entire process. We also received a great interest rate on a loan.

A good experience. The Mangers were nice and answered all my questions. The car had minor damage reported on carfax, the salesmen had no idea what it was, that made me think twice. At the end, went with it only trusting the CPO program from BMW. Would have appreciated a more information and a better trade-in price.

My advisor is Chris and he is great with my BMW Service and recommended services. He always answers my questions concerning maintenance. My check-in is always painless.

Harold and Amit are the model of professionalism coupled with friendly engaging personalities. Fun and pleasurable working with them. I look forward to future interactions.

Thank you so much Jae Lin at bmw of Catonsville, your customers service is truly amazing, you made me and my wife experience at bmw a 1of1 and I highly recommend if you go to bmw Catonsville ask for Jae he works magic!!

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

On 10/1/25 I purchased a vehicle from this dealership and my sales person was Mr. Harold Shelby. I have been buying autos for over 50 years, but never had a SUV with all the modern electronics this vehicle has. The negotiation process went smooth and I was satisfied with the trade in amount for my old vehicle. Mr. Shelby explained everything thoroughly and took the time to give me a crash course on how to operate all the controls. This has been the best auto buying experience for me in half a century. Icing on the cake, I received a full tank of gas. When it's time for my grandkids to buy their first car, I will be giving Mr. Harold Shelby a Call.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!