Used BMW X5 PHEV for sale near Bryans Road, MD

Our sales representative, Michael Parrish, was fantastic throughout the process. The team was helpful and well-informed, and did not put pressure on us while still providing useful data to help us evaluate our choice.

By far the best experience I have had purchasing a vehicle. Brian was amazing and answered all my questions and explained the X3 to me in detail. I highly recommend this dealership and especially Brian

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Jonathan provides outstanding service - fast, efficient, and accommodating to my very busy schedule. This dealership rocks! Always have a great experience there. If you are looking for a great customer service, this is the place to go.

To be completely honest, this dealership is not bad only if you are buying a new car that is already on the lot. They sold me a car at MSRP with no other hidden fees. The reason why I took a star off is because they're very, very pushy. They will try to sell you on a different car so hard that they're trying to get rid of, and will keep pushing you to purchase warranties and all. They have a super hard time hearing no. If you keep standing your ground and don't get pressured into doing something you really don't want, this is actually a decent enough dealership to purchase a brand new car from only.

I've had this car for over a year now and I am generally impressed....drives great (even in snow), is quite comfortable, has lots of features, decent electronics, gets excellent mileage with and without the battery. Negatives: cheap "leather" interior, door sill is too wide to get out without getting dirt on the back of your leg (even without the options step), backup cross traffic safety is useless unless you are backing into a wall, and the hands-free lift gate is disabled if you get a trailer hitch. All fixable if BMW but some effort into it.

Jared Brown was excellent as always in terms of exceptional knowledge courtesy and service. He is a asset to the company, and treats customers and their needs as a priority.

My Salesman Mr. Assad Khan and his assistant Sohrab Kumar were the Best in everything. They went out of their to accommodate us.Both Gentleman showed us everything about the car and have even arranged another day next week to go over the gadgets in the new car

No problems what so ever. We had purchased from this dealer before and returned because it had been a good expense. I can recommend this dealer.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

As repeat customers, we had a great experience with Carlos at BMW Rockville. He even picked us up. With so many choices to get the car you're looking for, what it really comes down to for us is customer service. And for that we give an A+.

Great service from Greg Jackson. Had my car serviced with state Inspection and since my car was still within warranty, only had to pay the state Inspection fee. Car was washed, too, and the gentleman who guided me into the garage was really kind and helpful. Thank you both!

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

Quick and easy. I came in had a offer and jeffrey was able go beat it thank you for the help today