BMW for Sale in Orchard Park, NY

Paul Sanchez in sales went above and beyond to provide quality customer service. Very helpful, available and responsive. Will be returning in future for business.

Mike was friendly. Seemed like he was new maybe needed a little more insight to product. But if he couldn’t answer a question he found out the answer. Very pleasant to deal with

I entered this facility on a Friday afternoon with an open mind and looking for a newer used car. I saw the vehicle I thought I would like from the street, and entered telling them I would like to check it out. Without a hesitation, I was given the keys and plates and told to give it a try. I then returned, asking about the warranty, services, etc. I was informed of all the options that were offered. I was glad I was not taken into a separate financial room and pressured to buy into a warranty or service package that I did not want. I returned on Saturday to let my family check out the vehicle and see what they thought. It passed. I let our sales man know that I would take the car and I would have the information to him a.s.a.p., and would be ready to pick up the car on Monday after work. I got all my information together, sent it via text. It was processed quickly. By 4 P.M. Monday, the car was washed, waxed, and detailed. This was a no hassle purchase of a vehicle.

Honestly the best car buying experience ever! Our salesman Todd was courteous, personable, patient (we brought a two and six year old with us) and an all around great guy to purchase from!! We will absolutely buy another car from them in the future! Highly recommended from a family that purchases a car every few years!!

Great experience with our sales person, it was quick and painless. The entire process went very smoothly and we drove out with our new car within 2 1/2 hours. Thank you!

I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier. Thank you Keller Chevrolet and Joe Maloney

Alex M. made my buying experience a happy one! I hate shopping for cars. I bought my last car from him as well...No pressure... just a wonderful gentleman sharing knowledge and trying to meet my needs! It's not just about buying a car, it's about the customer service following the sale! Alex is always there for me...I am not real good at using all these new whistles and bells and have stopped in many times for guidance! After my oil change, Tony, a service advisor, sat in my car and explained things I did not understand as well! This dealership is a welcoming place! No pressure...Just lots of integrity and a sincere care about people! The staff is wonderful...Best wishes for much continued success Buffalo Audi! I love my Audi 4!

I can’t say enough about this dealership so I’ll make it simple. West Herr is TOP NOTCH! Great staff, facilities, customer service, selection and prices. I worked with Chris Nash in sales, who was very knowledgeable and personable. They got me a great deal on a 2018 Pathfinder. I will definitely be referring people to West Herr and will be back again for my next vehicle.

Jesse Bieksza and Farhan (Fred) are the best!! They were very awesome in helping me select my new car. They made the car buying process convenient and pleasant.

Mike was a really helpful salesperson and a credit to West Herr Sales & Service. The process was almost painless and amazingly quick. I admit I’m prejudiced as we have purchased or leased the last 7 cars we have thru West Herr!

Easiest new car purchase I ever had. Got a great deal on my trade-in and a very fair price on my new Murano. Never once felt like I was being taken advantage of. Mike Foster was very knowledgeable and a pleasure to deal with. I made the right choice going to West Herr Nissan of Williamsville.

Just bought our second Rogue in 3 months from Frank Duquette. Frank is the best salesman I have ever dealt with hands down. The Rogue is a fantastic vehicle. We will definitely be coming back to both Frank and West Herr in the future!!!

Had the pleasure of dealing with Brandon Trusso at the Volvo branch of this dealership. He was very professional and provided good customer service. Definitely would recommend him.

Best experience ever purchasing a new vehicle. I came in after things did not work out at another dealership. Kim was outstanding! Very knowledgeable about the vehicle, very upbeat and friendly. We were able to work out the details quickly. The finance department was also very Helpful in explaining all of the paperwork. I would highly recommend them to anyone.

My husband and I came in looking for a bigger vehicle to fit our expanding family. We 0retty much knew what we wanted. We told our salesperson and he immediately pulled the exact car we wanted. We worked quickly through the paperwork and went home with the vehicle that night. Fast, friendly and courteous environment!

Excellent customer service and attention to detail.

Everyone was super nice. I want to give special thanks to Joe Bumbalo, Kevin Zephaniah, Mike Watts and General Manager Steve. They went out of their way to help my mom and I get the financing paperwork signed making special arrangements for my mom who was recouperating from a serious car wreck a few weeks earlier and then helping me to get a ride to pick up the new vehicle. It’s a beautiful vehicle. I’m super happy with the buying experience. Thanks and God Bless to all!

Thank you, Joe, for making the buying process easy. Excellent customer service! I am so happy to have found my Toyota Sienna at West Herr.

Certified autobrokers on grand island is worth the trip from any where The employees are knowledgeable and helpful and the inventory is great I can honestly say I may never buy a car from anywhere else again

Mike Otwell took very good care of me staff was great and very knowledgeable and was able to answer any questions I had will definitely be coming back