Z was my contact. He has been with the company from the start and is a low key no nonsense attentive business partner. I bought from out of state and he assisted in all the aspects needed to make this a smooth and mutually beneficial purchase. You are in good hands with Z.
This was our first BMW purchase. We drove almost 2 hrs to see some vehicles, because I thought they had some of the best BMW deals, based on my internet research. Our salesman, Steve Messinger was very nice and not pushy. He was patient with our 3 kids in tow. When he showed us a couple vehicles, I knew right away which one was the one, and the kids loved it too! Steve and the finance guy stayed over 2 hrs after closing to help us close our deal. I know how important family time is, so I valued that. I would recommend these guys for your BMW needs!
I chose to take our 328 to BMW of Toledo after receiving a recall, not only did they repair the current issue they also fixed two more recalls that I didn???t know about. BMW of Toledo also did a thorough check of my vehicle letting me know of a few issues that needed my attention and even washed my Beamer. I highly recommend this particular dealership over any other in my area.
I was really disappointed with a recent visit to repair a door handle issue. Can not understand 2 hours labor for the job and swaps not given an explanation from John My service writer. He dances around but provided me with no reason for the time it took. I will definitely rethink the level of honesty and competence of their mechanics. It is fixed and my car was real clean inside and out. I thank them for that for sure.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Had a wonderful experience purchasing a new Chrysler Pacifica from this dealership. Everyone was very helpful, pleasant and accommodating. Will use this dealership again and highly recommend it.
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