BMW for Sale in Tucson, AZ

Excellent customer service. Lots of inventory. Prices are fair. I would recommend new customers to dealership. Friendly group people. Would come back again thank you.

This was one of the most professional dealerships I have dealt with. No hard sell, just a genuine interest in meeting my automotive needs. They didn't have the vehicle I needed, but I will consider them in the future.

looking for a particular car, they had it in stock one day and sold it the next. Sent them an e-mail and they responded within minutes, unlike any other delaership.

I was very pleased with the service I received from start to finish! Very honest dealership to deal with. My check engine light was on saying something was going on. They could have taken advantage of me, but it ended up just being my gas cap not on right. Got my oil changed and new batteries in my keyless remotes. Price was better than average and the staff was pleasant to deal with. I would highly recommend this dealership!

No pressure sales. Offers I found impossible to refuse. It would really be hard to top this place. (And believe me when I say I tried).

Excellent service after arriving in emergency situation - without an appointment.

Advisor was knowledgeable and friendly. Car work completed by the time originally estimated.

I had a recall, they made an appointment quickly and took care of it.

The complete staff was great from Sales / Service / Parts / Management All though I forgot my hat

BMW of Tucson came thru on their promise with our BMW X5 with service & repair, especially on the cost. We would like to thank them for their excellent customer service and appreciation for our business and our family!!! Thank you from the bottom of our grateful hearts. The McBroom Family

Took shuttle to the mall while scheduled alignment was done. BMW was to call me if I needed 2 tires so I could approve work. After 2+ hours no call for tires or to advise me car was ready. I finally called BMW and was told car ready. When I arrived told I needed tires. They failed to follow their protocols and had no regard for my time. This is my third BMW. Will trade to another brand rather than deal with lack of customer consideration. Relocated from N.C. and Tucson customer service has convinced me not to own a BMW in AZ!

TLDR: I "Highly" recommend shopping at BMW of Tucson! Best car shopping experience I've had yet. Friendly staff, very knowledgeable, No pressure, full transparency, very well taken care of vehicles, great trade-in value, excellent service, no haggle pricing, no commission based sales and phenomenal attention to detail. These gentlemen are amazing: Devin Shamblin, Client Advisor Paul Peranzi, Sales Manager Zane Moore, Financial Services Manager Full story: I did weeks of research on vehicles using cars.com, dealership web inventory browsing, edmonds.com, craigslist, watching many youtube videos on each make and model etc. my criteria: Good daily driver, seats at least 5, sporty, luxurious and affordable. I looked at everything from Subaru WRX, Mercedes, Jaguar, Dodge, Fiat, Audi and Lexus and BMW. I had a limited amount of time to go to dealerships and try and find my next car. I unintentionally skipped breakfast, lunch and dinner in my hunt on a Friday and visited 5-7 dealerships in Tucson. Everything from smaller used car dealerships to larger new\used car dealerships. After visiting 5 or more dealerships over a 10 hour period I came to the conclusion that a BMW was exactly what I was looking for in all my categories but none of the BMW cars I looked at had been well taken care of. Finally I decided to go straight to the source and visit the local BMW dealership "BMW of Tucson". I was nervous because generally you pay a premium and get less for your trade-in at larger dealerships. I was trading in a mint Burgundy 2012 4-door Jeep Wrangler unlimited Oscar Mike and I knew exactly what it was worth based on other listings in the area etc. I was greeted upon arrival by a very pleasant young man by the name of Devin Shamblin. He was quickly able to pull up his inventory of used BMW's meeting my price and other criteria. within minutes he had the keys to the vehicles and we were out in the parking lot looking at them. Devin had previously worked at a prestigious BMW dealership in Germany for 5 years and his knowledge of BMW was phenomenal. Every used vehicle we looked at was in immaculate condition and had no issues. They provided me the full carfax and service record history on every vehicle which provided me the transparency to make an educated and confident decision in buying. One of the vehicles I wanted to look at had just recently come in and was away from the dealership being detailed. I really wanted to look at that particular 328i but it was getting late. The quality of used vehicles for sale here are Leagues ahead of any other dealership I visited in Tucson. Another person that was amazing to work with was the sales manager Paul Peranzi! Around 8pm a monsoon started dumping rain in perfect timing for Paul to run outside and evaluate my jeep trade-in. He weathered the rain, brought it into the garage and lifted the jeep to get a good evaluation with no shortcuts. They offered me much higher than any other dealership for the trade-in for my jeep. Only a small amount off of what is was worth on a private sale, amazing! and the process was very painless. The 328i I wanted to look at was running late coming back from the detailer but Paul and Devin hung out with me until past closing time, never making me feel guilty, to allow me to look at the 328i. Paul and Devin are two amazing gentleman and treated me with better service than any other service experience I've ever had. I ended up not purchasing the 328i but decided on the 2012 Black 528i I had looked at. Throughout the rest of the process Paul, Devin and Zane Moore made me feel very comfortable and continually offered me water or other drinks. They were very transparent and answered any questions and provided every detail.

Picked up a used Toyota Camry in great shape at a much lower price than anywhere else in town. Al Perry treats his customers like family and is willing to go that extra mile to help with future maintenance costs and just general advice on any vehicle he sold. If they have a car you are interested in then definitely give this dealer a shot.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.