My wife was recently involved in an unfortunate auto accident and we were in need of purchasing another vehicle. Being long time Honda owners we wanted to purchase another Honda. Mark and Sonny at Tyler Honda absolutely bent over backwards to get us into another CRV. Anyone looking for a great car buying experience ( and love Honda's) should definitely stop into Tyler's. Great experience, great staff. Thanks again Guys...
I contacted the dealership about a car that was listed on Cars.com. I was in the market for a new Honda Fit, and they were one of the few dealerships in MI that had what I was looking for. I came in to test drive the car and a few others while I was there. I was between 2 cars, but didn't want to make a purchase unless the price was right. We negotiated a price over the following day, but I never felt pressured to make a deal that I wasn't comfortable with. We settled on a number I felt very good about. I worked with J.P. and he provided excellent customer service. I'd recommend this dealership to future customers.
JP was tremendously helpful to us, getting us the perfect vehicle at a great price. He was efficient, professional, and courteous. We got a 2014 Honda CR-V Ex-L, it had low mileage and is immaculate. In addition to a great price, we also got three years of free oil changes and maintenance, and 31 days of unlimited free car washes. Can't recommend JP and Tyler Honda high enough!
My fiancé and I were looking for a used car with a warranty. We found one that we liked but it wasn't a Honda. They couldn't give us the same deal when we started shopping for a new car. If I was buying a Honda I would only go here because the staff were so helpful and relatable. I almost bought the older car that was more expensive just because I liked their service and people so much. I highly recommend Tyler Honda because you can't beat their staff and they really value their customers!
This was my first time buying a car, and Tyler Honda made it pretty easy for me! Especially Greg Dybas, the salesman who handled the sale—he went above and beyond to help me out when I needed it. I'm so grateful to him and Tyler Honda (and I love my like-new car!). 10/10 recommend!
It's only been a week but so far I am very happy with the used Rav 4 I purchased. Greg was very friendly, helpful and responsive in dealing with all the questions my husband and I had.
The dealership closed an hour earlier than advertised, 6 instead of 7, which was a bit inconvenient because we live an hour and a half away and I couldn't make the decision in an hour and a half instead of the 2 1/2 hours I thought I had. We just made second trip the following day and Greg had all the paperwork ready to go so we were out within 25 minutes!
I had such a hard time finding the Pilot in the color I wanted in IL so I searched on the internet and found one at Tyler in Michigan. Greg helped me secure the vehicle, sent pictures, and helped with a TON of questions. Everything went smoothly and they even delivered the vehicle to my house in IL! I couldn't believe how easy it all was and how helpful Greg was with the whole transaction. I really appreciated the help as I never bought a vehicle without seeing it before. I would recommend Tyler Honda and Greg :).
Checked cars online and on lot from Dealer Inventory AHEAD of time.
They had a DEMO vehicle I liked that was in my price/equipment range.
KIA had a competitive lease program so the agreed to price was in my wheelhouse.
My cousin purchased 2 cars from Nielsen and was very happy with the KIA cars and dealership, plus KIA Sorento had high marks in quality, etc.
Was in and out of dealership in less than 2 hours...never happened before in my 42 years of buying cars and I have bought over 20 in that time.
Dale, my salesman, along with Al couldn't have been more pleasant and easier to work a deal for my 2016 Sorento AWD EX. If you go in as an educated consumer they appreciate working with a serious buyer.
Before I went to Nielsen Kia, I mistakingly chose another lot to start my car buying journey. Upon pulling up and just barely exiting the vehicle my boyfriend and I were greeted by Rob. He was very excited to see us and was eager to see what he could do to help us. We told him that we just came from another lot down the road where we had a bad experience. He said “oh man that to bad. What happened?” We told him that the sales guy was going to try to sell us a car with the check engine light on. He was utterly shocked and asked where we came from. When we told him he shook his head and asked what the other salesman was going to sell us. We told him it was a Hyundai Accent. He told us come in, I can help. So we go in and he says look I have one right here on the show room floor. it’s a 2014 Hyundai Accent. He goes on to give me the quick details on it. I politely let him finish and then tell him that its a little out of my budget. He asks us over to his desk so he can get a better idea of exactly what I am searching for. He takes down my information and assures me he isn’t just going to throw it out to 20 different banks since that can be bad on your credit. He runs the numbers and comes back not even 20 minutes later and says I have three cars that I think you might like. He points them out and asks “which would you like to see first?” We check out the first one and he says "go ahead start it up make sure there aren’t any check engine lights on.” I liked his sense of humor. So we all end up taking the first one for a test drive. It was nice but I just wasn’t as excited about this one. So when we get back let me show you the G6 I really think your going to like it. He was right. I very much liked it. Once we got done with the test driving he said it would be a little while longer that they were still trying to get me approved. I will be honest, I’m sure that it wasn’t easy to do since I have a credit score of “0.” We waited patiently and Rob would come back out to his desk every once and a while to let us know how things were going. He offered us coffee and said there is a tv in the other room if we wanted something to do. They were having a bit of difficulty getting me approved but they were trying whatever they could to get it done. He came out and asked, “are you a student? military?” The whole team was really working there tails off to make this sale. Finally he came out and said I tried my best but in order to get you approved we are going to need another thousand down. He asked if that was something I could come up with and I told him that it could take up to a month to do but I would be back as soon as I got it. He apologized for not being able to make it happen that day but said that whenever I got the rest of the down payment to come back in and they would get me into a car. I went home feeling a little disappointed but felt good that this place was trying much harder to earn my business. The next day my phone rings. It was the banker that they deal with. He had stopped by and they asked him if there was anything that he knew of that would help get me into a car sooner. He worked on it a bit and called me and said if i could come up with $300 more than what I had (instead of the $1000 more) that he could make the deal happen. Luckily I was able to get the $300 and was able to go up the next day. I set down with their finance guy (Pete, i liked his hair) and signed the papers. The only thing was that may payment was going to be about $30 higher than I wanted but they were able to meet every other bit of my criteria. I was able to drive off the lot about an hour after we got there the second day. I was pretty nervous being a first car buyer but the people at Nielsen Kia made me feel confident in my decision. I am now a proud owner of a 2007 Pontiac G6. Nielsen Kia is located at 4411 E. Michigan Blvd. Michigan City, IN 46360 PH. 888-484-0966
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