I would like to thank Brandon Newsom for being patient with me on trying to sell me a truck that I was interested in at cole Chrysler The people there were very friendly very helpful and did everything they possibly could to make you happy and then some I would recommend going there to get a vehicle anytime.
Brian was great made a great offer I spoke through email and by phone he was always nice and never pressured me. Whatever I ask for he had ready for me as quick as possible. He never played games and truly offer a great price off the bat. Unfortunately my mom decided not to by a car at all. If I am looking for a car in the future I would surely go back to him. Outstanding customer service!
I just recently bought a car from KIA of Jackson and was not the least disappointed on any level. My sales rep was Melissa Allen and I would recommend her service to EVERYONE!!! She was not only friendly and helpful but was also very honest with helping me find the perfect car that met every need that I had.
The process couldn???t be any better , Mike made everything go smooth and fast , he processed my papers work and delivered the car directly to my house within 3 days , such a respectful and smart seller, he is willing to answer all your questions and help as much as possible , couldn???t be any happier :).
Everything went smooth, very fast and very efficient process. Traded in my old vehicle for a new one for a price I felt was more than fair. I love the vehicle I received and will definitely look into their dealership when the time for an upgrade comes.
I live more than four hours away from the dealer. We were able to do the entire deal via email/phone/text. They delivered the van and paperwork to my house. I test drove the van, then finished the paperwork in my dining room. It was a very smooth and low-stress process. Everyone I interfaced with was courteous, professional, and helpful. The van was delivered as promised, and the whole experience was flawless. Also, the price was the best I could find in a 500 mile radius from where I live.
Justin was great to work with. We were coming from a long distance to look at a particular car and he made everything continent as possible . Communication was very fast and professional. Would definitely recommend to a friend.
by Steve & Diane Lieder from Brooklyn, Michigan 49230
April 9, 2018
When Brad took over for Adam as the Lead Honda Service Advisor, we quickly realized that customer service remained the primary priority of the Service Department employees. Brad possesses a very positive and friendly demeanor, going the extra mile to ensure the customer is always satisfied. He treats my 2006 Ridgeline as if it is his own. Paying the bill is never a fun time, but dealing with Brad makes it a little less unpleasant.
Kudos to Brad LaFollette for always going above and beyond!
Very Good, very clean and good at details. Always on time with appointments.
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