Mike Young continues to define excellence in service. They are able to accommodate service needs even without an appointment, pick me up and drop me off as needed, and delivered my vehicle back to my office too.
She drove it on a friday, said they call on Monday nothing all week, so she called the service part of the dealership on the following Friday.
The guy calls with some story, it was just a sensor. Justin needs to find a new job, he's not a good salesman. Car was all clean on cars.com, get there it's all dirty, scratches all over it, way over priced for the condition of it.
I was traveling to Florida and my Town and Country van was loaded with our snowbird seasonal gear when I struck a deer near Blufton Ohio and totaled the van. I called Garber to arrange a purchase of a used Pacifica they did not have one in stock that met my requirements. Garber arranged for a Loaner/Rental over the phone and I was on my way. Heather kept me informed of her efforts in locating a Pacifica, she contacted us and emailed us the details in Florida. We looked at vans in Florida and knew what color and accessories we wanted and she found one, had it prepped and we returned to Michigan and we had exactly the vehicle we wanted.
Exceptional! Thank you Tim Rutherford for going above and beyond to ensure my needs were met (& exceeded) as well as finding me the best interest rate out there. If you are in the market for a used car be sure to go to Patsy Lou and ask for Tim Rutherford, I cant speak highly enough of this man.
Jason Fluery/ AlSerra Auto Plaza is a wonderful salesman. He was very patient and listened to every detail and searched until he found exactly what I was looking for. He went over and beyond to make it happen! I appreciate all the hard work and extra time he put in to get the job done! I had a ton of fun working with him!! My experience was awesome! I'm so happy with my new ride! Way to go Jason! You Rock!
Service was prompt
And friendly. They keep me
Informed. I was impressed wotj the service and the team and communication. That is
All I have to say about that
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