I got good help in getting a car that fit my needs better than the one I was looking at.
Best Car I have ever owned
by Grobby from Washington DC
July 11, 2018
I am 49 and have owned many cars. This is my first Buick. I have the Buick premium 2 which means I have every available option except for AWD. In short, this Buick is an extraordinary automotomible and offers the best of what GM has to give at the moment.
My Buick is outfitted with Magnetic Ride suspension something that GM only uses in its high end models. Not all 2015 Buicks have this suspension as 20 inch tires and I believe the Premium 2 package is needed. I would not have purchased this car with the Magnetic ride. The Magnetic ride suspension rivals the best suspensions of Mercedes and Audi. This particular suspension uses heated coils to create a phenomenal ride that constantly monitors the road for imperfections and bad pavement issues.
In addition to the exceptional ride, the car is very quiet, quieter even than the Cadillac XTS, the car that shares the same platform as the Buick Lacrosse. My Lacrosse has the upgrade 11 speaker Bose sound system, upgraded leather and a panoramic roof. It also have navigation( the screen is plush but very slow to respond)
I know that the Lacrosse does not sell well in the States but does sell very well in China. Have no idea what Buick spent to develop this car, but I know it must have been a great deal. It’s to bad that so few people have purchased this car as they are missing out on what is one the best automobiles on the road today.
We went to Audi Sugar Land to look at a pre-owned car and were surprised by the courtesy and service Ty and the team provided. Everyone was incredibly friendly and courteous. We ended up buying our oldest child's first car the same day in a short time. They had so many sales that day it took longer to prep the car for delivery than it took to close the sale and sign all the papers. Even then, it was the best dealership experience we've ever encountered. Many thanks, Ty and team!
excellent handling and performance
by TonyA from Cambridge, MA
December 3, 2018
The car provides smooth acceleration and precise response. The interior is comfortable and provides sufficient leg room in the front and back even for tall passengers.
Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Full Size Luxury.
by Flashy from Savannah, GA
January 1, 2019
I’ve owned my LaCrosse for nearly three years. I’m just as in love with it today, as I was the day I purchased it. Very roomy, nice quiet ride made for the highway, with lots of power. (V6) the only thing I would want to add, Is more USB ports. There’s only one. When traveling, definitely need more to accommodate all passengers.
Just sold my Car to them today. Entire process took around 25 minutes. Drove in with my 9 year old car. They inspected my car for about 10 minutes and gave me an estimate on the spot. Their offer was higher than what the car dealership had offered me. I expected the offer. I had my title with me. So, we completed the transaction there...it took around 10-25 minutes more. They gave me a cashier's check, that i enacted with my bank that day. Very simple and efficient !
Nice test drive - seats & visibility for us not so
by Fath Family from Westminster, CO
September 14, 2018
Test driving cars as seniors looking for that perfect last comfort luxury type car - wife found seats a little uncomfortabe in our 2 hour test drive and tho seat went up well for her when she turned her head to look out window for entering highway it caused her head to hit top of window and above. dealership said she should have just used mirrors - that is not always the safest way as that only helps with one lane. Wife likes steering wheel that goes up - not just telescoping out and wheel didn't go up quite as high as she likes.
Our sales person seemed good, finance lady was good, however major issues arose upon departure.
Things promised were not followed through and for this reason I probably will not return.
by CWCole from Yuma, AZ
May 1, 2018
Classy & Sporty for a Mid Class American made Beauty. The extra tech installed is very nice & ease of use is excellent. I wish Buick would have kept this body style instead of changing to the generic look so many cars have. This body style had more sexy curves to it which is why I searched for it.
Asim is a phenomenal salesman who exhibits patience. David Le is unquestionably the best member of a finance team I have worked with. Would definitely do business again in the future.
Buick doesn’t back their product
by Dcooper from Pensacola, Florida
January 14, 2019
This car looks good but I have had the car sensor replaced twice in less than 2 years. They replaced 3 belts my timing belt, serpentine belt and I can’t recall the other. Now I don’t have oil light on but it’s consuming oil. Looked at the recall and they know it burns oil but don’t want to fix the problem because. It’s costly. So I have 3 years left on a car that I might have to replace the engine on. The dip stick is dry and I don’t see where the oil is going to, it doesn’t smoke like typical oil burning in the exhaust and I don’t see it leaking on the ground. Very very disappointed and would never buy another Buick period!
Not sure if it???s typical of the GMC experience, but every time we???ve dealt with Mark Minnis, we feel and fully realize that we are dealing with a professional. This is our second purchase through Mark and he has yet to disappoint in any area. Thank your GMC and thank you Mark!
by Happy customer from Pueblo colorado
November 28, 2018
This car met all my expectations Touch screen heated seats USB plenty of leg room dual heat and ac leather seats and a very comfortable ride
Purchasing my new vehicle was great experience. Greg was a pleasure to work with. I never felt pressured and he made me feel comfortable and at ease throughout the entire process.
Great car, could not be happier
by powerprovider from Riverbank, CA
October 24, 2018
We purchased this car 3 weeks ago and could not be happier with it. We bought the Avenir trim level which is the "Denali" version from Buick. Wow what a car. Comfort is out of this world and the backseat will cradle you to sleep. But as soon as you push the accelerator, you won't be a sleep anymore. 310hp comes to life and away you go. It is amazing to be traveling down the highway at 80mph and see the tach at only 1700rpm. That's a 9 speed transmission at work. The interior is beautiful and when the guy in the parking lot sees it, stops and says now that is one fine looking car, I agree.
Sloan was great from start to finish!! Made everything clear and simple! He made my car buying experience as pleasant as possible. I will definitely be recommending Sloan Hood to all my family and friends. This is the experience everyone should have purchasing a car I’m truly blown away!! They are definitely doing things the right way here!! Sloan Hood is the man!!
by Heather from Dekalb, IL
June 19, 2018
For the money, you get a lot. Its a stylish, good looking vehicle. Safe and dependable. The size and airbags provide a level of added security you cannot get with a smaller car.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
PRICEY - BUT BEAUTIFUL
by LadyLindaK from Manassas, Va
October 22, 2018
This car has met all my needs - and is definitely a luxury car. I got all the bells and whistles - and paid dearly for them. :-) It seems a little noisier than my last car (that I too loved - 2011 Azzera) - but still quite a car!!
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
by Kmorton2nd from Va Beach, Va
December 28, 2018
Bought this car 9 months ago and I love it. It’s fully loaded and drives like a dream. Love the features and all the bells and whistles. This is a great car and I’m going to enjoy owning it.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Very economical for the features
by Andy from Rome, NY
November 30, 2018
Body styling, interior comfort, jam-packed features make this a good buy in a time at which SUVs are taking over the market. I was an Enclave owner and hope to go back to it someday but the Buick Lacrosse is a nice change of pace.
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
The best vehicle I have owned
by Rick I from Vancouver
November 17, 2018
I owned a 2010 full load Buick LaCrosse and enjoyed it so much ,I purchased a 2018 Buick LaCrosse AWD with all the bells and whistles . This car is light years more advanced than my 2010 and the best vehicle I have owned.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Fun to drive and very comfortable
November 21, 2018
This is a nice looking car inside and out. It’s a fun car to drive and very comfortable. The engine definitely has pick up and go.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Best car I have had
by Marquita from Leesville
November 8, 2018
This car met every need I had. I checked every block on my check list. It has been very reliable and comfortable. The HUD it very useful and displayed my turns from my GPS and my current speed. This car is great for traveling.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Very nice ride.
by Adam from North Bend
October 20, 2018
I bought this car due to the reviews and reports on its reliability, as well as the fact that it is a Union built vehicle. So far it has lived up to all of my expectations. It has great power, with the V6 engine. IT handles great, and looks great.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
by Explorer Rick from North Carolina
August 12, 2018
Beautiful car looks snide and out. A lot of room particularly for back sear passengers. Pretty good gas mileage for large car. For some reason seats seem a little too big and not quite as comfortable on longer ride. Car is also not as quiet as I would like on certain types of pavement. However, it is a lot of car for the money.
Absolutely recommend! Took a total of 5 minutes once they came to my house! Whole process took less than a week! Excellent experience!! Thank you
Not your father's Buick!
by Jeff from Anderson, IN
August 1, 2018
Great new style, lots of tech and 310 hp make it go real good. Surprising in almost every way, (in a good way) Definitely not disappointed.
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