This is not your regular used car dealership, like “Major World” for example, where a customer is treated like an idiot and taken advantage of. Hertz Car Sales offers a very easy, comfortable and totally stress-free buying experience. However, even the most customer-friendly company procedures would mean nothing without the great people behind them. A very special thank you to Janine Saffioti and Michael Digennaro, who were both extremely professional and super friendly at the same time. I would highly recommend this place to anybody.
by Kmorton2nd from Va Beach, Va
December 28, 2018
Bought this car 9 months ago and I love it. It’s fully loaded and drives like a dream. Love the features and all the bells and whistles. This is a great car and I’m going to enjoy owning it.
I bought 2 cars in late December, 2015. There was also a trade-in on one of the purchases. In both instances, and on all accounts, including maintenance service since then, I would highly recommend D&P. Phil is an excellent individual to interact with, as well as all the staff. Nothing is complete unless Phil agrees, and his method and mode of business are excellent. His philosophy of selling cars in based on total satisfaction. Everything is performed on a car for sale with the idea that the buyer will not have unexpected necessities for at least a year, or more on very low mileage cars. I recommend D&P without qualification.
Update # 3 --Previous: 2/2015 & 9/11/2016
by Classic Car Buff from NORTH EASTON, MA
December 23, 2018
One fantastic car and a true pleasure to own! I cannot add much more to the previous reviews I submitted but from my nearly 4 year ownership of this car I can say that this Lacrosse has solidly sold me on Buick. Other than GM's recommended scheduled maintenance there have been no other services needed---that's it ---no other. My Lacrosse is still getting approximately 23 MPG (again, city driving mostly with very few highway trips needed) using 89 octane from the companies' formulas recommended in the owner's manual, performance from the 6 cylinder engine is like new, no irritating quirks/sounds that one begins to notice after a period of ownership and as recently as this past week the car is still getting compliments on its looks---from passersby. (I'm sure that detailing it twice a year and frequent washes help.)
It is worthy that I mention, again, it still feels solid and handles like new!I am looking forward to many more years of satisfying ownership with this LaCrosse but when it comes time to trade Buick is my choice.
Purchasing the Buick LaCrosse was one of the best auto purchasing choices I made.
I have bought several Fords from this dealership and never really felt the urge to write a review but after my last experience I felt I should share. I bought a 2017 F 150 , long story short it turned out to be a lemon. This was Ford's fault not the dealer, they did all they could to keep me happy and worked w me until I had enough and went after corporate to buy it back , which they eventually did. The process was painful and miserable. Ford corporate lost a customer in me and my wife. When I explained this to the dealer , Danny the GM and Vincent the Business Manager did what it would take to keep me in a Ford. They cared enough to pick up the slack when corporate was dropping the ball. I would highly recommend this dealership.
Great Car , Great Value
by 2012 Buick from Racine, WI
September 12, 2018
Beautiful car and a excellent value for everything that it comes with! Comparable to more expensive imports but for less money! Very pleased with the purchase!
Very good cars at fair prices.
Our mechanic went over the car bumper to bumper, top to bottom and found very few minor issues. Overall, it wasn't enough to renegotiate the price at all.
The owner was very attentive, and very professional. It was a pleasure doing business there and wouldn't hesitate to go back.
Reliable and comfortable!
by AdaG from Michigan
January 9, 2019
This car met all of my expectations. Very reliable vehicle. Car is driven approximately 10,500 miles per year and has been garaged the length of ownership.
Happy place. Enjoyable experience. Danny was engaging and pleasure to work with in buying a new car. We test drove 3 and got in and out of a dozen cars. He was patient and not pushy. I'll be back.
Very nice ride.
by Adam from North Bend
October 20, 2018
I bought this car due to the reviews and reports on its reliability, as well as the fact that it is a Union built vehicle. So far it has lived up to all of my expectations. It has great power, with the V6 engine. IT handles great, and looks great.
Atlantic Volkswagan is the best Dealership on Long Island. If you're looking for a lease or to finance a vehicle this is the only place that makes deals happen
Their general managers and sales team are hands-down the best I rate the Dealership five stars out of five outstanding service commitment
Fun to drive and very comfortable
November 21, 2018
This is a nice looking car inside and out. It’s a fun car to drive and very comfortable. The engine definitely has pick up and go.
Very friendly when searching inventories and showed mind to help to find good car. After few negotiations, reached good deal. All processes were fast and accurate. Recommend to talk to John when visit this dealer.
by Grandpa Frank from Novi, MI
October 19, 2018
No wonder this Buick has had overall excellent ratings. It is a beautiful, comfortable automobile with plenty of performance. No, it is not a Mercedes or BMW but then, it is $30,000 less and in our opinion better looking.
In the 2 years that we have owned our Buick it has only been to the dealer for oil changes. We have averaged over 20 mpg with mostly city and expressway driving and over 28 mpg highway with the 3.6 V6.
Excellent customer service from the moment you walk in the dealer till the moment you get approved and the moment you get the call to receive your vehicle. Thank you to Jose for his extravagant service in finding away to get me the vehicle I wanted. In a scale from 1-10 I’ll give a 10+ because of the way your handle the situation and also thanks to the financial team also in helping me get into this vehicle. Thank you very much to the LaSorsa Team for the great service. This dealership has awesome employees. LaSorsa Chevy dealership has a team of sales you can trust and believe in them because they will work with their customers so they can be as happy as I am. God bless the LaSorsa Dealership, God bless all of their employees and God bless Mr.Lasorsa. Once again Jose your an excellent person your are the man bro
I cried when I had to give it up cause they are no
by Viki director from Vermilion ohio
January 12, 2019
Best Stylish Luxury car Heartbroken there will be no more had Buick since 1994 great for the money husband is tall and he fit very comfirtable
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
PRICEY - BUT BEAUTIFUL
by LadyLindaK from Manassas, Va
October 22, 2018
This car has met all my needs - and is definitely a luxury car. I got all the bells and whistles - and paid dearly for them. :-) It seems a little noisier than my last car (that I too loved - 2011 Azzera) - but still quite a car!!
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Very economical for the features
by Andy from Rome, NY
November 30, 2018
Body styling, interior comfort, jam-packed features make this a good buy in a time at which SUVs are taking over the market. I was an Enclave owner and hope to go back to it someday but the Buick Lacrosse is a nice change of pace.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
by Happy customer from Pueblo colorado
November 28, 2018
This car met all my expectations Touch screen heated seats USB plenty of leg room dual heat and ac leather seats and a very comfortable ride
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
The best vehicle I have owned
by Rick I from Vancouver
November 17, 2018
I owned a 2010 full load Buick LaCrosse and enjoyed it so much ,I purchased a 2018 Buick LaCrosse AWD with all the bells and whistles . This car is light years more advanced than my 2010 and the best vehicle I have owned.
We purchased this car 3 weeks ago and could not be happier with it. We bought the Avenir trim level which is the "Denali" version from Buick. Wow what a car. Comfort is out of this world and the backseat will cradle you to sleep. But as soon as you push the accelerator, you won't be a sleep anymore. 310hp comes to life and away you go. It is amazing to be traveling down the highway at 80mph and see the tach at only 1700rpm. That's a 9 speed transmission at work. The interior is beautiful and when the guy in the parking lot sees it, stops and says now that is one fine looking car, I agree.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Nice test drive - seats & visibility for us not so
by Fath Family from Westminster, CO
September 14, 2018
Test driving cars as seniors looking for that perfect last comfort luxury type car - wife found seats a little uncomfortabe in our 2 hour test drive and tho seat went up well for her when she turned her head to look out window for entering highway it caused her head to hit top of window and above. dealership said she should have just used mirrors - that is not always the safest way as that only helps with one lane. Wife likes steering wheel that goes up - not just telescoping out and wheel didn't go up quite as high as she likes.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Best Car I have ever owned
by Grobby from Washington DC
July 11, 2018
I am 49 and have owned many cars. This is my first Buick. I have the Buick premium 2 which means I have every available option except for AWD. In short, this Buick is an extraordinary automotomible and offers the best of what GM has to give at the moment.
My Buick is outfitted with Magnetic Ride suspension something that GM only uses in its high end models. Not all 2015 Buicks have this suspension as 20 inch tires and I believe the Premium 2 package is needed. I would not have purchased this car with the Magnetic ride. The Magnetic ride suspension rivals the best suspensions of Mercedes and Audi. This particular suspension uses heated coils to create a phenomenal ride that constantly monitors the road for imperfections and bad pavement issues.
In addition to the exceptional ride, the car is very quiet, quieter even than the Cadillac XTS, the car that shares the same platform as the Buick Lacrosse. My Lacrosse has the upgrade 11 speaker Bose sound system, upgraded leather and a panoramic roof. It also have navigation( the screen is plush but very slow to respond)
I know that the Lacrosse does not sell well in the States but does sell very well in China. Have no idea what Buick spent to develop this car, but I know it must have been a great deal. It’s to bad that so few people have purchased this car as they are missing out on what is one the best automobiles on the road today.
They have good workers here. They treat customer with respect here. They explain in great details. I recommend this place to most of the people.
Full Size Luxury.
by Flashy from Savannah, GA
January 1, 2019
I’ve owned my LaCrosse for nearly three years. I’m just as in love with it today, as I was the day I purchased it. Very roomy, nice quiet ride made for the highway, with lots of power. (V6) the only thing I would want to add, Is more USB ports. There’s only one. When traveling, definitely need more to accommodate all passengers.
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