Great car buying experience. My salesman, Clarence, was extremely helpful with finding a new car. Everyone was laidback and provided exceptional customer service. I highly recommend purchasing a car through them.
No happy with my 2016 buick lacrosse
by mzupset from Maryland, Washington, DC
October 1, 2018
I purchased my 2016 Buick Lacrosse December 2016. However, on August 22, 2018, not even two years that I have my car there was a problem with the transmission. I had to have it towed to the dealer and their analysis was "the transmission and the car would not even go in reverse. This happened while I was driving on a major street, alone and very scared and upset. I contacted GMC to request that they compensate me for my inconvenience. However, they contacted the dealer and essentially, I was told there was nothing they would do. I explained that I did not feel safe driving a car that is not two years old that has had transmission problems. After they kept the car for week/half I drove the car and it skipped again. Took it back to dealer and service manager drove it but it did not skip on him (doctor in). I have been driving buicks for over 30 years and I am thoroughly disappointed with GMC. I cannot keep paying a car note for a car that has transmission issues before it is even two years old and GMC will not give me any kind of compensation. I WILL NEVER DO BUSINESS WITH GMC EVER AGAIN. I WILL HAVE TO TAKE FURTHER STEPS. WHAT DO THEY DO, WAIT UNTIL SOMETHING DRASTIC HAPPENS????
Original owner and now have 134K miles on the car since 2011. Only problems have been a water pump that started leaking under warranty; vapor canister purge valve solenoid (easy fix); and a dead OnStar emergency battery pack. Otherwise the car has been bulletproof. I've replaced the battery and tires twice each. This is an extremely smooth riding and quiet car with a ton of features that were only available on much more expensive cars. I test drove the ES350, Maxima, and Infiniti G37 but kept coming back to the Lacrosse. What I got for the money was a tremendous value and I couldn't pass it up. The acceleration and handling with the V6 on the CXL are very good. I commute 104 miles a day round trip (mostly 75 mph highway) and average 22.3 mpg combined city/hwy. If you're looking for a reliable, very comfortable car that still looks good and your ego allows you to forego the cachet of the more expensive luxury brands, you won't be disappointed with a Lacrosse!
Don Sanders is ALWAYS there for you no matter how long it has been since a car has been bought at this dealership. You can call at any time and he answers questions and gives help that many salesmen have no interest in doing. He even calls to check up on you years after a car has been bought!
One of the favorite cars that I've owned.
by Wanda S, proud grandma from New London, Ohio
January 11, 2019
Everything about this car is what someone of my age could want, it drives like a dream, is easy to park and I love the way it looks.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Very economical for the features
by Andy from Rome, NY
November 30, 2018
Body styling, interior comfort, jam-packed features make this a good buy in a time at which SUVs are taking over the market. I was an Enclave owner and hope to go back to it someday but the Buick Lacrosse is a nice change of pace.
I am shopping on line for a used Honda Accord 2013
by D Brown from Jacksonville FL
June 21, 2018
Vroom sending used Honda's for sale. Ihave not found one yet that I want to purchase. Pricing seems high but do appreciate the responses I am receiving.
Full Size Luxury.
by Flashy from Savannah, GA
January 1, 2019
I’ve owned my LaCrosse for nearly three years. I’m just as in love with it today, as I was the day I purchased it. Very roomy, nice quiet ride made for the highway, with lots of power. (V6) the only thing I would want to add, Is more USB ports. There’s only one. When traveling, definitely need more to accommodate all passengers.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very nice ride.
by Adam from North Bend
October 20, 2018
I bought this car due to the reviews and reports on its reliability, as well as the fact that it is a Union built vehicle. So far it has lived up to all of my expectations. It has great power, with the V6 engine. IT handles great, and looks great.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
by Happy customer from Pueblo colorado
November 28, 2018
This car met all my expectations Touch screen heated seats USB plenty of leg room dual heat and ac leather seats and a very comfortable ride
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Fun to drive and very comfortable
November 21, 2018
This is a nice looking car inside and out. It’s a fun car to drive and very comfortable. The engine definitely has pick up and go.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
The best vehicle I have owned
by Rick I from Vancouver
November 17, 2018
I owned a 2010 full load Buick LaCrosse and enjoyed it so much ,I purchased a 2018 Buick LaCrosse AWD with all the bells and whistles . This car is light years more advanced than my 2010 and the best vehicle I have owned.
I am 49 and have owned many cars. This is my first Buick. I have the Buick premium 2 which means I have every available option except for AWD. In short, this Buick is an extraordinary automotomible and offers the best of what GM has to give at the moment.
My Buick is outfitted with Magnetic Ride suspension something that GM only uses in its high end models. Not all 2015 Buicks have this suspension as 20 inch tires and I believe the Premium 2 package is needed. I would not have purchased this car with the Magnetic ride. The Magnetic ride suspension rivals the best suspensions of Mercedes and Audi. This particular suspension uses heated coils to create a phenomenal ride that constantly monitors the road for imperfections and bad pavement issues.
In addition to the exceptional ride, the car is very quiet, quieter even than the Cadillac XTS, the car that shares the same platform as the Buick Lacrosse. My Lacrosse has the upgrade 11 speaker Bose sound system, upgraded leather and a panoramic roof. It also have navigation( the screen is plush but very slow to respond)
I know that the Lacrosse does not sell well in the States but does sell very well in China. Have no idea what Buick spent to develop this car, but I know it must have been a great deal. It’s to bad that so few people have purchased this car as they are missing out on what is one the best automobiles on the road today.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Best car I have had
by Marquita from Leesville
November 8, 2018
This car met every need I had. I checked every block on my check list. It has been very reliable and comfortable. The HUD it very useful and displayed my turns from my GPS and my current speed. This car is great for traveling.
No wonder this Buick has had overall excellent ratings. It is a beautiful, comfortable automobile with plenty of performance. No, it is not a Mercedes or BMW but then, it is $30,000 less and in our opinion better looking.
In the 2 years that we have owned our Buick it has only been to the dealer for oil changes. We have averaged over 20 mpg with mostly city and expressway driving and over 28 mpg highway with the 3.6 V6.
Beautiful car looks snide and out. A lot of room particularly for back sear passengers. Pretty good gas mileage for large car. For some reason seats seem a little too big and not quite as comfortable on longer ride. Car is also not as quiet as I would like on certain types of pavement. However, it is a lot of car for the money.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Great car all around!
by BarbC from Newton, Kansas
July 9, 2018
Beautiful, luxurious car. Have owned a year and a half with no mechanical problems. Rides great Third Buick we have owned . Still own all 3 . 1978 Buick Riviera, 2003 Buick LaSabre, purchased new, all great cars!
This car has met all my needs - and is definitely a luxury car. I got all the bells and whistles - and paid dearly for them. :-) It seems a little noisier than my last car (that I too loved - 2011 Azzera) - but still quite a car!!
Anthony Cruzado was a phenomenal help with making the purchase of my new vehicle quick and painless. We where able to get everything done while also having the ability to fully understand the vehicle. I would recommend him to anyone who would like to buy a car here at Accurate Automotive.
Buick doesn’t back their product
by Dcooper from Pensacola, Florida
January 14, 2019
This car looks good but I have had the car sensor replaced twice in less than 2 years. They replaced 3 belts my timing belt, serpentine belt and I can’t recall the other. Now I don’t have oil light on but it’s consuming oil. Looked at the recall and they know it burns oil but don’t want to fix the problem because. It’s costly. So I have 3 years left on a car that I might have to replace the engine on. The dip stick is dry and I don’t see where the oil is going to, it doesn’t smoke like typical oil burning in the exhaust and I don’t see it leaking on the ground. Very very disappointed and would never buy another Buick period!
My husband and I went to this dealership to test drive a Buick Encore. I was interested in a small SUV/cross over vehicle since I sometimes commute long distances for work. I did not anticipate purchasing a vehicle that particular day, I just wanted to test drive it so I can have some options. As we arrived at the dealership, we were promptly greeted by salesman Anthony Gioia. He was very understanding of the fact that we were just test driving a vehicle to narrow down our options. He asked us specific questions about what we were interested in and he showed us the Encore. I instantly fell in love with the vehicle and all its perks. Anthony was not a typical salesman. He didn't force the issue about trying to make a sale. He treated us like we had been long lost friends that were reconnecting. The entire experience was something that I didn't nor would expect from a dealership and it was so relaxing that we decided to purchase the vehicle right there on the spot. I would definately recommend going to Coggin Buick of Orange Park and asking for Anthony Gioia for all your purchasing needs. He is a great guy and treats you like family. We will definitely go back whenever my husband is ready to upgrade his truck. Tell Anthony the Mitchell's sent you to see him.
by Chrissylane from LOUISIANA
December 25, 2018
This is the best car I have ever owned I absolutely love the 2010 to 2016 model Buick LaCrosse they are worth every penny. I have owned and drove many different kinds of cars and I have to say Buick LaCrosse is my all time #1 favorite
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