Recently bought a car through Tempe Jeep and had and extraordinary customer service with salesman Jerry! He was very helpful and I was happy with the customer service throughout my buy. Sterling was every thorough with the financing process. I appreciate the help, I’m looking forward for future purchases.
very nice people here at Rollit. They pre-qualified me before i went in to save the time & hassel like most places. I test drove the car i wanted & next thing i know i was in signing contracts with Dana. Bransen was amazing as well as Dana. I highly reccommend this dealership to anyone.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
great place, i found this place on line & when i got there i was happy with there selection. They fixed everything that i had asked ( minor things) with no issues. They also offer a 3 month warranty. My wife will also be purchasing a car from here soon. Worth the drive from the West side of town. Thank you to Marc, Oscar & Dana for all of your help. They also work with your down payment & gave me time to come up with all of it. Thanks again!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I wish I could give this dealership 10 stars. Anyone that has ever purchased a vehicle from a dealership knows the nightmare it can be. The long grueling hours, the back and forth negotiations not to mention hit after hit on your credit. I've been there many times in my life and hated every minute. But that was NOT the case here. This was absolutely the BEST car buying experience ever!!!! I never even had to go to the dealership. We managed the whole deal over the website and phone, during my lunch break. I told them the terms I was hoping to get (not really expecting to get them), and within less then an hour it was done! Then as if that wasn't already awesome, they brought the car and the paperwork to me and within 20 minutes, BAM, DONE! LOVE, LOVE, LOVE these guys! Major kudos to Tyler, he rocks!
Every time i go to ABC Nissan i am greeted with a common courtesy and respect with absolutely no pressure to buy. The atmosphere is very much "a family" vibe. The hospitality is off the charts amazing and the follow up calls to check on me and how the car is performing or if i need anything are great as well. It is good to know that ABC Nissan is there when and if i need them. Tremendous service!!!
After a long day of car shopping and getting the run around from other dealerships, Matt (Sales Manager), reached out to me after an online inquiry. Not only did they have the car I wanted, but I was pre approved, in and out in just a couple hours. No hassle. Car was beautifully detailed and we drove it off the lot. Excellent customer service from Sales Manager to Finance Manager. We will definitely purchase future cars from this place.
Appreciated all the help and the willingness to get the deal done. 2nd car purchased from San Tan, satisfied on both occasions. Would highly reccomend to anybody looking fo a car.
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