Paul made this the best car experience I have ever had. I wasn't even looking to purchase a Subaru I was there with my daughter. Asked him about a Foster he told me to take for a drive and from there I was so quick and pain less and he never went back on what he had promised. I would purchase another car from him anytime. Thanks Paul.
My visit to Northeast Acura was a first, not having purchased an Acura in the past. The salesperson, Emily Famulare, greeted me with a smile, and proceeded to explain the workings of the RDX, went over my many questions with precise answers, pointing out features that made me decide to purchase. The test drive really "sealed the deal" for me. Throughout the rest of the process, Emily, and other associates, acted professionally, courteously, in a warm, friendly manner. Five stars to Northeast Acura!
This was the best car buying experience that I've ever had. Mark and Sue were a pleasure to work with. They are both very helpful and knowledgeable without any pressure. They had the best deal on the vehicle that I was looking for. They took care of everything. The vehicle was clean and had a full tank of gas when we went to pick it up. I definitely will go back to them the next time I need a car.
Having purchased numerous vehicles and having them serviced over the past 20 years I can speak to quality of service Bob Karls provides. The service is always always friendly and competent where the mechanics are not satisfied until they get the repair right. The fact that most of the employees have been with Bob for many years speaks to the quality of the operation and has enabled them to form a bond with their customers whom they genuinely care about! It's a rare business in today's world, almost like business from a bygone era. Can't recommend it highly enough!
My husband and I had to find a vehicle asap due to an accident and this is the second time this has happened to us. Went back to Dan and Mike, and again they provided superior service. Both times, they provided us with a decent vehicle, good price too, and went above and beyond to help. So hard to find people like this today, and hope they don't change. Kudos to your business and heartfelt thanks to you all. Hopefully next time it'll be to trade up, not due to accidents!!!
I really enjoyed working with Mr. Patire, He was informative, pleasant and not pushy and will definitely work with him again. However, although I did not finance through the dealership I found the ???finance manager??? Colin Slate to be arrogant and off putting once he realized I had no interest in purchasing any additional warranties or accessories. All and all I would rate my experience a positive one and would recommend anyone not financing through the dealership to opt out of the sit down with Mr. Slate. Bruce seems to be a genuinely nice guy and not your typical sleazy car salesman, Thank you Mr. Patire.
Bob Karl, Jerry and his service crew run a truly honest and customer focused business. We purchased a 2012 Buick LaCrosse for ourselves, and gave our 2007 Chrysler to our daughter. Bob and his team prepared and serviced not only the awesome vehicle we were purchasing from them, but also the vehicle we were transitioning to our daughter. We love the vehicle we purchased, his pricing was reasonable and he replaced ball joints and rotated the tires on the car we were giving to the kid at nearly his cost, saving us hundreds of dollars. He even handled putting both vehicles on the road for us. Everything about this team is top shelf. Bob Karl's Sales and Service have our highest recommendation.
Met Joe and Sunday at a Corvette Show and purchased a Bloomington Gold car. Knowing I had also planned on driving it , they had done complimentary modifications !! That is customer service and it truly made a great impression on me... I will always consider there knowledge, integrity, and professionalism the next time I consider any collector car...
After ten years of Whalen keeping my old Equinox in great shape on the road the time finally came to replace. Whalen had just what I needed and made the process quick and easy with a low mileage 2015 Equinox. I look forward to many more years of great service from the sales, finance parts and service teams.
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