This is the 4th Toyota I have bought from them All have gone 500,000 miles plus but one that was in a rear ending total with only 80,000 miles on it. They have maintained all of them till I gave them to my son and he drove all of them for years before selling them.
Thank s to this dealership for the call and the explanation for my extended wait for the service on my truck. This showed me that there are auto dealers that put their customers first on their list. Thanks again Joe D.
So far it has been a great experience
My daughter has only had the car for a couple of weeks and has been very satisfied.
The true test will be the follow up and if something needs repair , I have faith that a dealer with the reputation they have will honor her car
After shopping at several dealerships in the Lansing area, a friend of mine recommended Alex Malone at Glenn Buege. From the get go, Alex was extremely transparent with me. It was my first time leasing a vehicle and Alex made the entire buying process less stressful and ultimately more enjoyable than my experiences at other dealerships.
Alex really goes the extra mile to cater to his customers and treats them like family. After buying the vehicle, Alex contacted me a couple days later to see how I liked the car and let me know I can reach out to him if I need anything. I would highly recommend Alex to any of my friends and family shopping for a new vehicle!
I worked with Alex Malone and he’s the most honest salesman I’ve ever met. As a young female, car shopping on my own is scary and intimidating at times. Alex literally went out of his way to give me all the knowledge I needed even if I didn’t end up buying a car at this specific dealership. He genuinely cares about what I want in a car and has worked around the clock to find me what I’m looking for. I’m so thankful that he was the first salesman I met with when I started this process! He’s professional, caring, friendly, efficient, and passionate about what he does! I can’t say enough about him and honestly all of the staff there. They’ve all been amazing!
My lease was up on my regal so I thought I would just get another one but they had changed them so Lisa suggested an Envision and i love it. Crippen makes buying a car easy so i will do this again in two years.
I had the pleasure of working with Al Travis at Crippen. This was my first time going to Crippen and I was very pleased. I purchased a pre-owned Ford Escape and I just love my vehicle. Al was right on it from the moment I expressed interest in the Escape. Thank you Al for your great service and I am loving my vehicle!!!!
I needed a newer, larger vehicle than my commuter and had narrowed down the CX-5 as a final prospect. After having gone to another dealership in the Detroit area, I was contacted by Crippen and they had the vehicles and requirements all set for me when I arrived. My sales team (from start to finish) was able to work with me on all the questions and concerns I had. I went to Crippen to get pricing on the car I was interested in and ended up driving away with my new car.
Working with Scott Kemp at Crippen Cars is so easy. Scott makes car buying a breeze. He is also very personable. The dealership is always neat and clean. The service center is very helpful, friendly and compentant.
This is our third vehicle that we bought from Crippen and every time the experience is really great. Al Travis was our salesman and he made the process very easy and pleasurable. Thanks for all of you help!
This is the fourth vehicle I've leased and the best experience I've had. Kendahl was great to work with! He really knows his stuff and doesn't try to give you the runaround. He stayed in contact with me throughout the whole process and had everything ready to go quickly. I would highly recommend working with Kendahl!
Brian was great made a great offer I spoke through email and by phone he was always nice and never pressured me. Whatever I ask for he had ready for me as quick as possible. He never played games and truly offer a great price off the bat. Unfortunately my mom decided not to by a car at all. If I am looking for a car in the future I would surely go back to him. Outstanding customer service!
I just recently bought a car from KIA of Jackson and was not the least disappointed on any level. My sales rep was Melissa Allen and I would recommend her service to EVERYONE!!! She was not only friendly and helpful but was also very honest with helping me find the perfect car that met every need that I had.
I would like to thank Brandon Newsom for being patient with me on trying to sell me a truck that I was interested in at cole Chrysler The people there were very friendly very helpful and did everything they possibly could to make you happy and then some I would recommend going there to get a vehicle anytime.
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