I recently bought a new Ram Promaster. Ryan was very much on the ball and made the purchase smooth and easy. The paper work was handled by Angela and she also was easy and professional to deal with. I will be checking in with Derrow Chrysler for my next purchase.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
After 2 days they gave us a car to drive. Has to figure out what was wrong, order parts. Had the car Monday morning to Friday afternoon. New car only have had since April. Were told it would be clean and have fuel in it. Was clean but told ???you will have to get gas!??? Fuel light was on when I got in. Was not happy at all with the overall way thru handled the situation!!!!
Just discovered Car1 in Archbold Ohio and promptly bought a very nice used van from them!Very impressed with their honesty,how they conduct business,and the great deal I received!I found them on the internet looking for a vehicle.The 1 hour drive to get there was well worth it.Thanks Larry,Aaron,and Jamie!
by KATHY_CRITES2007Harleyrose2018 from DealerRater.com
December 1, 2018
Dennis Recker is one of the best sales reps, I've gotten two vehicles through him, he and the team has made it so easy to work with Ford. They made my time important , always making sure I had all the info that I needed on the autos I wanted. I would send any family member and friend to then.
Drove 3 1/2 hours to Stykemain Chev. to purchase a vehicle. The majority of the sale was completed on line. I used my own Credit Union so the dealer had minimal work completing paperwork. Eli and Jesse made the experience fun. After the purchase and drive back a few items needed to be addressed. They took care of it in a quick manner.
I asked about a vehicle I wanted to purchase and he told me that it had one accident and history of the vehicle. Although I didn't purchase my vehicle from him, I appreciate his honesty in allowing me to have all the facts before driving an hr to get there.
I was looking for a Honda Fit and found many listings online. I emailed several asking for the VIN or Carfax. One kept saying it would send a VIN but never did. Another insisted I should call him first. Charlie's stood out because far from hiding, it had posted the Carfax in its listing.
It was a good history, so I emailed late Friday night to say I was interested. Larry responded by email first thing Saturday morning, giving his cell number.
By the time I called he was taking the car to be checked out. When I asked if there was room to negotiate on the price, he said there was some and he'd know more after the inspection. He called back to say that it needed new tires, so he'd gone ahead and had them put on.
He then warned me that it had a broken side mirror and detailed a few cosmetic issues (it was a 2007 model) and quoted a very fair price. My wife and I drove down from Ann Arbor and he handed over the keys for a test drive. All went well and we came back to close the deal.
Matt handled the paperwork very professionally, including the Michigan title application. There were no surprises - the price was exactly as agreed. We got a great car at a great price, and had the best car-buying experience of our lives.
Thank you Larry, Matt, and everyone at Charlie's!
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