Used Buick for Sale in La Grange, KY

I purchased a new 2016 Lexus ES 350 from Lexus of Louisville in October 2016. It was very pleasant to work with Lamont Coker (sales representative) who I found to be courteous, professional and responsive in following up on a few items needing resolution. Kevin Green was very friendly and efficient in working through the paperwork requirements to complete the transaction. I also found the Vehicle Technical Specialist who explained the car's features to me to be very helpful in my gaining a working knowledge of a "highly sophisticated piece of machinery". Overall, I was very satisfied with the car buying process.

The car had all the options I wanted: the color of car, Bose sound system, sunroof, and the turbo power, color of interior and the spacious seating area.

IF YOU WANT TO GET GREAT SERVICE ON YOUR VEHICLES SEE TYLER AND BRYCE! They will take good care of you. I moved the service for my vehicles to Neil Huffman Acura in the past few years but recently had to go back to Louisville Honda World to get coverage on a 100 month battery that Honda World installed in 2016 on an Acura I own. Louisville Honda World refused to honor the warranty on the Honda battery that they had installed in my Acura. They told me to go to Acura. (makes no sense, these are 2 separately owned businesses). If I owned a Toyota, would they have sent me to Toyota?) I explained the situation to Bryce and Tyler at Neil Huffman Acura and while they did not need to take responsibility for the situation Louisville Honda World was trying to push off on them they did take care of the problem for me. NEIL HUFFMAN ACURA IS THE PLACE TO GO FOR REAL SERVICE! THANK YOU FOR GREAT SERVICE GUYS.

I drove the Buick Encore Essence 2017 with sun roof during a 10 day stay in Arizona for vacation. I originally rented a Nissan sedan but they were out so I took 'the blue SUV'. I was 5 miles north on route 17 when I noticed how quiet the ride was. Then a text came over the Android Auto, which I didn't realized I hooked up by connecting the USB cable to the charger. I found the interior to be very intuitive. The long ride from Phoenix to Sedona was very enjoyable the heated steering wheel and seats plus motorized drivers seat. The pick up climbing the mountain grades was easy as was passing trucks and cars. It doesn't have crazy horse power by any means by it performed fine. The keyless entry and start were great since I was always carrying backpack and gear, no fumbling for the keys. Then I drove back down to Phoenix for 5 days and it handled the off dirt roads to the trail head fine. I came home and 2 weeks later I traded in my loyal Subaru Impreza wagon that I had for 6 years. I enjoyed the Impreza but it has a CVT trans and I wanted to drive a traditions auto trans. The Encore has 25 MPG +/- and I'm ok with that. I purchased the AWD as I live in Massachusetts and NO... FWD with snow tires IS NOT the same thing. So test driving a car for 10 days informed my of how the car runs on average and when snow came in January the Encore handled great with the AWD. Four months owning my Buick Encore Essence now and very happy. It is small on the inside, about the same cubic storage dimensions as a Subaru Impreza Wagon but the off ground height is also what I wanted in my next car. It has great head room, leg room and the leather seats are ALL leather and stitched great, not pleather or 'leather trimmed'. Back seats can squeeze 3 adults but 2 adults for comfort, same beautiful leather seats in back. Soft touch materials, nice dash, nothing flashy but more classic and understated. I added OEM chrome side body molding and chrome wind deflector as well as custom rain guards. Now my car is my own. The aluminum painted grey wheels are awesome too. Very happy!

My beloved 2006 Honda Accord was totaled. I had goals that it would last at least 20 years and/ or 300,000 miles. It had 159,000 miles on it and the only things ( besides strict adherence to the Maintenance Minder) that I had done to it were a new radio, headliner and starter. Lollie had been recommended to me by a friend who purchased a Civic last year. I made an appt to meet her and be introduced to the 2018 Accord one week after my accident. I was not yet ready to test drive the vehicle , but Lollie went the extra step and had a vehicle driven up to the front so I could sit in it and she demo'd the features. She was not pushy and didn't insist on test drive. I did due diligence and checked out car prices and did research on the car. About 2 weeks later, I made the decision that I did want the 2018 Accord and made another appt with Lollie for a test drive. I had a price in mind and Lollie and the manager ( Chuck, I believe) came close to that price. Lollie answered my questions and guided the purchasing process well. I never was " pushed" and feel I got a fair price for the car. I purchased the 2006 Accord and did 95% of the maintenance on it at Honda World. I haven't had a bad experience there. Now I am on to my goal of the 2018 Accord lasting 20 years/300,000 miles....just no car wreck this time! thanks Lollie.

My vehicle is a nice size suv. Not too small -- not too big. The interior is spacious. It is a lot easier to get in and out of.

My father bought this car new and I inherited it. Had it for about 4 years. Ours was the base 2.4 L. I loved driving it once I was in it. If you are 6 ft or over you'll probably bonk your head a lot getting in. Even that was OK but if you want a roof rack or want to tow something forget it. This car is for getting from point A to point B and back. There are threaded holes intended for a GM roof rack but I learned that the plan for that rack was dropped. This car never let us down. Started every day in the winter and we never plugged in the block heater. Often -30 C. We put snows on it and maybe because of it's weight the Regal almost seemed happy going thru snowy conditions. Great handling car. Only selling it to a friend (which is meaningful) because we are getting an SUV. I know Buick will hate this, but if I were my father's age when he bought (82) it I buy another one in a minute.

THIS CAR HAS ALL THE FEATURES I WANT IN MY CAR , STEVE SCHMITT SALES AND LEASING IS THE BEST DEALERSHIP I HAVE EVER PERSONALLY USED

The fellas in the Service Dept do a great job of customer service!! They seem to go out of their way to make it easy to get repairs and maintenance done on our '05 Odyssey.

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

Went in thinking I was going to buy out my lease but instead bought a new 2018 Kia Optima. I love the Optima, this is my second one. Breanna was my sales person and she was wonderful!! She made buying my car as fun as buying a car could be. I would recommend her and Kia of Clarksville to anyone looking for a vehicle.

Comfortably seats 7, rides great, met all of my family needs. Purchased with low miles, and never had issues outside of routine maintenance. Highly recommend.

I was very pleased with Olivia and the way she provided me with information about the inventory. I still haven't bought anything but I continue looking until I see what is best for me and my budget. Thank you for all the help.

This car has more leg room than I have had before. The ride is very smooth and has plenty of pick up and go. Very classy vehicle, good mpg as well. Turbo is a plus.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

This SUV runs great, has pick up power, is comfortable , great gas mileage, looks cas! Everything like brand new! I love 💕 this SUV! Selling because I am just too old to drive anymore.😞 (I’m 93 yrs old) This car need an owner to drive her, has just over 2,000 original miles and manufacturer warranties go with the car!!

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

The Buick Envision is a good car. Easy to drive. Quite ride not much road noise. Plenty of room for a midsize SUV. One problem I have is a vibration in the transmission at speeds 36 thru 39 mph. Service tech at dealership told me it was no problem. Just accelerate thru the vibration mph and it goes away. When I drive it in low gear shifting thru the 6 gears the vibration is minimal or non-existent. In D drive it seems to be getting worse. Will be going to dealership for service soon. Will again bring up vibration problem. Other than that I enjoy driving the vehicle.

3 months after buying an 06 Jeep Grand Cherokee, I was hit and my Jeep was totaled. I was so upset and didn???t think with my horrible credit I???d ever be approved to finance a vehicle but, after speaking with Kelly over the phone I decided to take a chance and to visit her at the dealership. Best decision I???ve ever made. Kelly was beyond patient with me and answered all of my questions. She went out of her way to show me multiple vehicles. As a ???car dummy???, she not only helped me find a car that I never thought could be mine but, she educated me as well. This was my first time buying a car and just so happened to be on my birthday! I drove home a beautiful 2012 Jeep Grand Cherokee (with a bonus $50 gift card!). I had an absolute amazing experience and would recommend them to anyone looking for a vehicle!!!

My 87 Turbo Regal T is the best car I've ever owned, fast and efficient, very dependable, firm comfortable ride, and handles like a dream.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer

This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!

We owned a Buick before and loved it went to a different company and decided to come back. We are thrilled. The car has all the features anyone would need. The ride is incredible, GM has the best ride always. Love the style and the room is great. Radio sound is amazing also.

driver seat terrible hard on hips i am thin and still hurts the hard sides to hold up the seat apolstery seat selection is weird

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

I completely enjoyed my car buying experience with Carvana! The online process was so simple. After selecting the vehicle I wanted to purchase, it was just a matter of uploading a few documents and I had an offer on my trade-in and financing approval within minutes. I picked up my car at their Nashville location a couple of days later and it was delivered spotless and in like-new condition. The entire pick-up experience took less than an hour and that's including a 20 minute test drive. No hassles, no sales pitch and no pressure. I wish I could remember the name of the customer advocate in Nashville (I think it was AJ-but I'm not 100% sure about that) because he was excellent and deserves a shout-out in this review. The only extremely slight negative was that the 360 website tour of the vehicle that I purchased incorrectly showed heated seats as one of the features but the car does not have heated seats. Wasn't a deal breaker for me as the car was a great value for the features that it did have and it was otherwise exactly as advertised. Loving my nearly new car and would definitely buy from Carvana again!

This SUV met all of our needs, The legroom is amazing,the quite ride plus all the features this SUV has, very satisfied with this purchase.

I bought my used jeep over a year ago and still love it. I've had no problems with it so far. I've only had to put money out for usual upkeep and maintenance!! I would suggest this place to anyone!

Great! Has always been so dependable! So easy to drive and steer. I have also driven on many road trips and have been very satisfied with it.

Between my wife and I we have purchased 6 vehicles from John Jones Auto Group in Scottsburg. Everyone is always helpful! The Sales and Service department are always perfect! Thank you for everything!

I love the SUV the only issue is the instrument panel does not light up very well during the day, very difflicult to see especially for a senior., I saw one other review on the same issue of this SUV , took it in to the dealer and there is nothing they can do., has anyone else have this issue with the instrumental panel., Everything is black,

Interior is nice and comfortable. Very sleek. The turbo is awesome she can get up and go definitely. Huge trunk everything is just absolutely amazing