First off let me say I looove my 2018 Traverse I bought at Steves Chevrolet. I recently had my first service and the whole process was so easy and painless. The lady I spoke to when setting up an appointment was so pleasant and was able to get me right in. The service advisor (Frank I believe?) that helped me was such a genuinely nice person and got me out of there in under 45 min and they even did a multi point inspection for me :) I will definitely be back for all of my services!
Overall my past experiences have been favorable. However, I recently took my Cadillac CTS in for an oil change and while driving to work two days later, I noticed smoke coming from my exhaust and pulled over only to find I had no oil registering on my dipstick. I had to have the car towed (my expense), back to the dealership, where they admitted that the oil filter was not sealed and caused the oil to leak out of my engine. I was informed it caused no damage to my engine (I hope that's the case). I take my vehicle to the dealership because I believe that is the best place to care for my Cadillac and I am willing to pay the extra dealership costs so these things don't happen, and my vehicle gets the best care suited to my Cadillac needs. I was a bit frustrated that the dealership did not ask to have my towing reimbursed, not to mention the $1000.00 that their mistake caused me to lose in business income from having to miss a day's work.
THIS IS MY 5TH NEW TRUCK PURCHASE FROM TED & BILLY & JORDAN AT ALFRED MATHEWS IN MODESTO. I USE MY TRUCKS TO PULL A 30 FOOT HORSETRAILER, SO THIS TIME I PURCHASED A 2016 4X4 DENALI DIESEL DUALLY, AS USUAL THE STAFF TOOK EXTRA CARE AND TIME TO SHOW ME THE BENEFITS OF THIS AMAZING TRUCK. THIS DEALERSHIPS OWNER PAUL HAS DONE AN AMAZING JOB HIRING THE MOST KNOWLEDGABLE STAFF AND MAKING THE DEALERSHIP LOOK AMAZING AND COMFORTABLE. THE SERVICE DEPARTMENT JASON AND CREW ARE AWSOME AS WELL.. THANKYOU ALL VERY MUCH OWNER PROTINT WINDOWTINTING & MODESTO GLASS GLEN KEENOM
my experience at modesto Toyota was outstanding. we were promptly helped the process did take some time, but it only took that amount of time because the staff was doing everything they could to make sure we left happy and with what we wanted.
Very easy process to buy there. Quick and streamlined process. Very nice looking inventory of vehicles. I would highly recommend this place to anyone looking to buy without the agony of the haggling process.
by Retired and loving my hybrid from DealerRater.com
November 6, 2018
We were passed due for a new car! My husband and I had purchased our last car sixteen years ago. We had no idea where to start looking. our daughter and son-in-law recommended Roberts on McHenry in Modesto. That was great advise! They had an outstanding selection of vehicles from trucks, SUV, sedans and even sport cars. An a variety of colors, accessories, and price range. We left with a Lincoln Hybid..... We love it. Go check them out, great people, great service and great vehicles.
Always great service! Thanks Kenny! I had a window repair done and they quickly got me in the same day to repair it. They offer a courtesy shuttle to take you home while your car is being serviced and will even pick you up when it is ready!
This was definitely a great car buying experience. I was really impressed with the quality and the great prices of the vehicles. Very happy with my purchase. I would definitely recommend buying from Robert's Auto Sales. Thank you Erik Ayala for making this car buying experience 5 stars!!!
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