The service was amazing. Everyone was very kind and helpful answering any questions we had and willing to work with us on different options as well. My wife is thrilled with her new car and the help she received.
In less than 30 minutes I test drove a new F150 and they appraised my 2013 F150 and shot me an offer I countered we settled in the middle and I drove off in a new 2018 F150. Thanks, Poynter Ford you ROCK!!!
Great customer service! Clint, the salesperson, was very fair negotiating over price and trade-in. He was pkeasant and I never felt pressured. Even got a better loan rate! I love the car...although it's used (2016), it's in excellent condition and is a make/model with a hard to find 2nd row bench seat. I couldn't be happier. If you're looking for a car, go see them!
This place does not value customers, only sees dollar signs. The lack of concern for the problem I was having was appalling. Alex “a manager” felt it was necessary to tell me several times that they sell 160 cars a month. When I told him I couldn’t drive my car because my temp tag was expired he told me to drive it anyway. He blamed the fact that I hadn’t received my paperwork to take to the license branch on “it must have gotten lost in the shuffle”. He was more concerned about getting the point across to me that no cop would write me a ticket for an expired temp tag. Maybe not but a car is not legal to be on the road if it’s not properly registered and insured. I understand that my purchase of a used vehicle is not keeping the doors open but he could have pretended like he cared. Don’t waste your money here!
I cannot say how impressed I was with all of my dealings with Bob Poynter GM. Gray Nelson answered all of my questions and made a deal work quick and efficiently. I rented a car and drove 7.5 hours one way to pick up my new vehicle. No surprises, just an honest and efficient buying experience. Hats off to Gray on being awesome to deal with.
I have been buying vehicles from Bob Poynter Chevrolet for as long as Bob has had the dealership in Seymour. I have never had anything but the best possible service, best possible buying experience, and best overall customer service that I could expect. George Covey has always been who I consider to be my personal contact with the dealership from his days in the service department to my current contact for purchasing new or used vehicles. I have no need to go anywhere else for my transportation needs.
Came up from Kentucky after looking all over web for car for wife. Had to be AWD and certain year/mileage. Getting disillusioned with whole process. Checked out one here and had to bring wife up. Great salesmen with no pushing. Very easy to work with and even though slightly higher on miles felt very good about purchase and whole experience. Great price and no hidden fees. Would recommend to friends and family
Excellent service polite and felt like I was dealing with honest people. Clint went out of his way to see that my wife and I were able to purchase a quality truck. I walked away knowing that I was getting what I paid for
Andreas and Richard when above and Beyond had an issue at first they worked really hard to get me where I needed to beThis is my sixth car purchase from them and I would highly recommend them to anyone looking for a new vehicle
Broke down on the road. Staff arranged town and met me at the door and called me by name... Psychic? The staff was honest and straight forward and Becky who worked the desk kept me updated, and kept me cheered up with her enthusiastic attitude. I will come back to get my Chevy Express worked on in the future.They even have computers for customers to use and charging stations for the phone. Free Coffe, and a counter to eat at, and TV in the waiting area.
I found the truck I wanted and no hassle deal and drove it home same day. A few days later notice a blemish in the paint on drivers door and took it back and they made it right. And it looks great. I am very happy.
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