Buick for Sale in Somerset, KY

they will not be beaten on prices! great selection, see salesman "bill jones"be prepared to drive away in your new or used vehicle. they really help.

chris was very good did what he said and said what he did...Thanks for a quick and easy transaction will shop here in the future first...

Great friendly service department. Service performed quickly. Highly recommend this dealership. They treat you like family. Service is top notch.

Don Franklin was one of the best experiences I have ever had at a dealership and I will be a customer for life.

My sales staff, Alan and Joe were very helpful in reaching a successful lease of my vehicle. They did a excellent job.

They made things happen when they didn't have to do so! Good bunch of people! They went out of their way to help!

I live pretty far from the dealership but I found a truck on cars.com matching my wants. I didn’t buy, but they were very professional and timely.

get at answering question, calling , emails to help me out thank for great job

The owner of this business is very friendly and knowledgeable. He did not pressure us or aggravate like some car salesmen do. He was laid-back and encouraged us to look/test drive at our leisure. We were able to negotiate a lower price and making the transaction was stress-free. The facilities were what you would expect from a used car lot. I appreciated that there was a restroom available for public use. Overall, I would recommend this business and shop here again.

This is the third auto that has been purchased at Don Franklin Ford in London, KY by my family. The customer is treated with respect, never rushed to make a quick decision about a purchase, and any questions are answered with knowledge about the vehicle. I would highly recommend any one that is interested in purchasing a vehicle to go to Don Franklin. You won't have to look or search at any other business.

Everyone I dealt with was friendly and efficient. It was undeniably the best customer service I have ever received at a dealership! It’s true that at Don Franklin, you’re not just a customer because they treat you like family! I highly recommend this dealership. You can buy a car anywhere but you can’t find this type of outstanding service anywhere else.

We went to Don Franklin Ford after all other dealerships fell through. We spent the better part of 5 hours looking at 3 or 4 different cars, one of which the company offered to have brought it for us. They were hospitable in every way and the gentleman who helped us wouldn?t stop until we found a great car at a decent price. Though it took longer than expected, we ended up with a great deal on a luxurious car. I will be shopping for cars here from now on.

When I sent tri co an email asking about a car that I was interested in they didn't waste no time getting back with me. So I have to give them a 10!

Chris Mills was an excellent salesman. He called when he said he would , I can't say that about other salesmen at the somerset location. And was upfront about everything. The only downfall I would have is the wait time to finalize paperwork. Needs more than 1 person working on that side of things. This is our first time purchasing a vehicle with this group and was very impressed

I got timely follow up when I called in to inquire about a car. The salesman was friendly and knowledgeable and I felt completely comfortable around him. I've bought several cars from Don Marshall and this certainly won't be the last!

I bought my Nissan Armada new in 2013 from Van, which was the best salesman as far as were concerned. The other day my husband took it off the curb. Immediately after that my car started to make a clicking- clunking sound. I was to leave for Georgia the next day. I stopped by and they put it up on the rack and found that the brake cables broke lose from the clamp they were in and the emergency brake cover was starting to rub off. they retied the brake lines up and set me on my way with no charge. Jaime waited on me and he is very professional and friendly. I had a non eventful time purchasing the car, in other words NO grand wizards as I call it. I was told the bottom line price on the car, after researching and making sure it was a deal I purchased it. I hated buying cars in the past but not now, thanks to Don Marshall dealership and their wonderful auto lube department. that's the thing also the repair place wasn't even the service dept. it was their lube place at the bottom of the hill. I highly recommend and will purchase from them in the future. Thanks Jaime, Don Marshall and servicemen for getting me back on the road.

I went down to Somerset from Louisville blind as to what type of dealership it was, and honestly, it was great. The staff let me take the truck out for a spin (even in the rain), then went over the strengths and weaknesses of the vehicle for my needs. We got rolling on numbers pretty quickly, and after a quick back-and-forth, we settled on a number that everybody could live with. The whole thing was pretty painless, and I'd recommend the dealership to anyone.

Bought 2002 chevy express van from them in fall 2017 had only 8 months and the transmission blown out at only 80,000 miles.Don franklin will not stand behind what they sell cost of repair 3,000.00 l have not even made that much in payments yet to buy the van.Very unhappy got stuck with a lemon Service dept is good friendly as well as sales my issue is standing behind what you sell and making things right this is the first vehicle l bought from Don franklin most likely will not buy from again.