My wife and I had a great experience with F.C. Kerbeck when purchasing our new 2017 GMC Acadia. The sales person Greg Henkel was awesome to deal with. He did not pressure us in anyway and that is one thing I respect. The dealership itself was awesome to deal with. My 7 year old daughter was starting to get hungry after being there a few hours and the dealership went and bought us lunch. I would strongly recommend this dealership and sales person to anyone looking to buy a new car. I would give them 10 STARS if I could!!
Thank you for everything!
The Schwartz Family
THE SALESMAN WAS FRIENDLY AND GOT ME APPROVED IMMEDIATLEY AND EVERYTHING WENT SMOOTH FROM THAT POINT FORWARD. NO HASSLE OVER PRICING I TOLD HIM WHAT I HAD TO PUT DOWN AND WHAT I COULD AFFORD TO PAY EACH MONTH AND THAT WAS IT. THEY ARE PROFESSIONAL AND WILLING TO GO THE EXTRA MILE FOR THEIR CUSTOMERS THEY HAVE MY BUSINESS WHEN IAM READY TO BUY ANOTHER SUV.
I truly appreciated the services received and the professionalism in which it was delivered. From the time I arrived until my departure, I felt valued, secured, and appreciated. I love my experience with F.C. Kerbeck. Your service unit is as outstanding as your sales team. I love you all and God bless.
Mine was an entirely a long-distance transaction. Seeing the car I wanted in an Internet listing, I had an easy time dealing with the sales person, Mr. Cala. He was helpful and responsive. Paperwork concluding the transaction is a different matter. They have their procedures. For example, a document that required notarization was notarized when I went to someone and signed the document before her. No, says the dealership. The fact the document I signed conformed to the one they sent which said "subscribed before me" was not what they wanted. They wanted me to sign the document and then a day or so later their notary would sign as if I had been before her on the date by my signature. Also, I was required to sign a form that said that I knew as a fact that the dealership did not engage in predatory lending practices! Oh the legal advice they are getting! The information they gave me about the car, their willingness to arrange and pay for its shipment to me, and Mister Cala's efforts, compensated for the tyranny of their forms and procedures.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
The sales people are honest, but they aren't willing negotiate a fair price on their used vehicles. When you try to communicate with them through email, they don't respond. I liked the vehicle that I was looking at, but I don't know if I want to buy. They have to opened to reasonable offers if they want to deal.
Solid overall purchasing experience
The sales team will make a great effort to work out a deal that benefits everyone. For a small dealership Coleman maintains a large selection of vehicles.
The service department has been excellent
I have been dealing with Armen Cadillac for 17 years and have found the sales people to be courteous and friendly as are the service staff. It is a pleasure to do business with an agency that seems to definitely appreciate, and wants to keep your, business!
The sales man and staff were very friendly and professional. There was no pressure with anything. It was a very pleasant experience in buying a car there. I highly recommend buying a car from Hill Cadillac.
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