I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
i all ready purchased two vehicles from this dealer (both brand new escalade esv) and traded four other vehicles.FROM the beginning i liked the way they approach ME, no pressure at all.I recommend to other friends and family.
I purposely avoid dealerships due to all the hassles, but my experience at Earnhardt Cadillac Chandler was amazing. I saw a vehicle online and made some tentative contact, not expecting much as I had not bought from a dealer in over 25 years. Everything worked out in the process and I have my new-to-me vehicle which was awesome. The team, Peter, Andy, Luke, had everything ready for me so when I drove in from Tucson, all I had to do was inspect, drive, sign and head home in about 30 minutes. Awesome experience.
We started looking for a new Cadillac a few months ago. Our lease was coming due and Earnhardt Chandler Cadillac was the only dealer in the Valley to have any specials listed on their website. The other stores just didn't seem to be trying very hard.
I initially contacted the dealership in July and due to unforeseen circumstances had to put things off for a bit. When I checked back in with the salesperson, Luke Salscheider, he was very courteous and helpful. Due to my travel schedule , it took a about a week of back and forth with emails and phone calls, but throughout the whole process Luke was extremely patient. The day before we had delivery scheduled, I asked Luke to have everything ready to minimize our time at the dealership. Just as I requested, all of the paperwork was ready along with the car and we were in and out in a little over an hour. I fully expected it to take closer to two.
If you're looking to buy or lease a new Cadillac I highly recommend Earnhardt Chandler Cadillac and Luke Salscheider.
I know it’s a Cadillac dealership but it’s good to know I can take my Corvette to a place And get the work done properly
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