As an experienced car buyer, I recognized every sales tactic that Daniel employed to get me to the bottom line. He didn't push too hard and figured out quickly how far to push. Making a deal and sticking to it, even though we ultimately went with outside financing, was very important to us.
Benjamin Rollins was our sales advisor and the whole experience couldn't have gone more smoothly. Within minutes he had honed in our idea of what we were looking for. His approach was professional yet easy going without any pressure. Regardless of whether we bought a car at this dealership, he wanted us to have a pleasant experience. I have already told several people I know how enjoyable our experience was.
No hard sale tactics. Everyone was courteous and respectful. Jose was responsive to our needs and wants. The actual purchase process was quick and painless. Jose went above and beyond to assist us. He is an asset to your organization!
Processing time for purchase was quick. Minimal waiting time. I appreciated that the finance portion wasn’t a big push to convince me to purchase warranties, etc. Info was presented along with the benefits of them, but I didn’t feel like a hostage that couldn’t buy the vehicle unless I upgraded warranties.
I thought they might wash my car, but they washed and completely vacuumed my car. It was spotless and beautiful. I got much more than I ever expected. The service people were all extremely nice and helpful. Thanks again Sewell staff!
Top notch, hi end dealership. My salesman Kenneth answered all questions and really made me and my wife feel at home. He took the time to answer all questions and let us test drive as many cars as we wanted with no hesitations. I really believed he wanted is to leave very satisfied. This is the reason I am and will continue to be a repeat customer.
Gene Reeves has been handling my aut service since 1999 when I bought my first car there, a 1999 Isuzu Trooper. Then a 2004 Escalade, a 2014 SRX, a 2016 CT6, a 2017 XT5, and now a 2017 CT6. I've NEVER had anything to even think about being upset over. Top shelf service department, top shelf sales experiences.
Me and my friend wanted to buy Cadillac Escalade. Kenneth, the sales consultant was patient and gave us clear, full introduction. Good experience on this dealer
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