I just purchased a Subaru Crosstrek from Lexus of Omaha. I live in Lincoln and Jennifer drove the car to my home to look at and test drive. They gave me a great deal and took the car to the Lexus in Lincoln dealer for detailing that same afternoon for me to pick up later. Tommy came to my house the next day for me to complete the paperwork as well as coming back this weekend to deliver my second key fob AND the CD's I had left in the player of my previous car. This experience was amazing!
I was in the market for a good, used, fun car. Narrowed my list to MINI Countryman and Subaru Crosstrek. Found the MINI of my dreams at Infinity. Jake was incredibly helpful answering all of my questions about the car. After test driving, I told him I still wanted to try out the Subaru Crosstrek before making a decision. Well guess what. Within 15 minutes he had one on the lot for me to drive. WOW. Decided the MINI Countryman was the one and they threw in four new tires to seal the deal. What incredible customer service. In need of a car, go to this place first!
I live in Indianapolis and found a 1979 Camaro online at this location. The salesman John Graham did an incredible job giving me the additional information I requested. Never pressuring and communicating well via e-mail, text and phone calls at my request. When I decided to purchase, Randy in financing finished the deal with ease with an even cheaper price than I agreed on. WOW! They picked me up at the airport curb and after a 26 mile ride to the dealership I was soon on the road with my new ride. I can honestly say this has been the best experience I've ever had from a car dealership. Stress free! Thank you Gentlemen for everything you've done for me.
The sales staff Dave Moody (and there was another gentleman who's name escapes me) was very helpful during the buying process and the service staff are great. Chris kept me updated on a daily basis as to the status of my vehicle which H&H had for 6 weeks. Finance agreed to reimburse me 1 months payment because of the length of time H&H had my vehicle. I however do not have the same praise for the sales manager (I believe his name is Dave?). He was presumptuous and brash during the buying process and he is the reason I would not recommend your dealership to a friend who is in the market to purchase a vehicle but I would recommend your service to a friend if they ever needed to take their vehicle in for repairs or upkeep.
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