I was from out of state and did my shopping using cars.com. I am self employed and was looking for a specific car. They had the best price by far due to the no negotiation pricing structure. We did everything via email until the last day when I called. They sent me exact numbers so I could review. I drove up on a Saturday morning and left with my SUV in 1 hour. Easiest car buying I have ever had.
First time car buyer, and I don't think I could of had a better experience anywhere else. The staff were very friend, knew exactly what they were talking about, and exactly what I wanted. I would recommend this place to all friends and family that are looking for a cadellic!
All the guys at Valley were first class guys. They made my buying process easy & as smooth as possible! They really worked with my financial situation and made it work so I could drive off the lot with my new car. Highly recommend them!
I had been shopping around looking for the best deal on a 2018 or 2019 GMC Terrain. Steve was the only salesman who took the time to look at all the different Terrains and the only one who understood my crazy schedule. He even stayed after hours for me! He is very personable and honest. My husband and I have found our lifelong car salesman I will never go anywhere else! Steve really is a great guy and works for the customer. He even took time out to show me every detail of how to work all of the buttons and electronics in the car and made sure I had everything set up before I left.
The overall experience exceeded all expectations. From the scheduling, estimated quote, throughness, and completion of job. I would have no problem making a recommendation to others. People were great to work with, very knowledgeable, and very helpful.
I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
by Michael J Giglio from Charlotte, North Carolina
January 3, 2018
I found a 2014 Lexus GS350 online at Andrews Cadillac that I was going to get for my wife's birthday. Thinking the car would be perfect for her, I flew to Nashville from Charlotte, NC to inspect and test drive it. For many reasons, I decided it would not work for her and I was prepared to leave fro the airport empty handed.
After discussing what her needs were and our budget Scott Levine suggested I test drive a 2014 ATS Performance with same miles and extended warranty, way more bells and whistles than the Lexus and better comfort for me (6'4"). We arranged to have a transporter pick up the vehicle the next day and waiting for me in Charlotte when I returned.
From day-one, Scott went out of his way to provide all the info I needed to make an informed decision in a completely pressure-free manner. I ended purchasing this vehicle from them because of the comfort level I had in our dealings. I WILL BE BACK WHEN IT'S TIME FOR ME TO BUY MY NEW TOY.
I found a car online and thought I'd give it a shot. I didn't live near Andrews and had never done business with them or knew anyone who had. Over the course of the next week, salesman Scott L. went out of his way to provide all the info I needed, but in a completely pressure-free manner. I ended purchasing a different vehicle from them because of the comfort level, and their followup after the sale is top notch. I will be back.
It started with Will sending me an email and he was with a customer when I got there. Kevin immediately s s flawlessly introduced himself and asked I???d we could look and tear drive till Will was free. Off we went! Getting back to the office Will was free and they both sat with me, were polite, extremely knowledgeable and courteous! I never felt rushed and we were able to agree on what I wanted, what I was comfortable spending and because of the incoming rain, set me up for Monday to get the car detailed! They both called me the next day to see if I had any questions, concerns or needs. They made me feel important and part Of the family!! They are simply the BEST!!!! Chris in finance was super cool and not pushy. I told him my budget and thankfully due to his hard work, I left with my 2018 Honda CR-V happy about the choice but impressed that these three young men were so wonderful!! Eriously recommend them any day!!
i do not know or care to learn about cars. Therefore, I go to McCaddons. Jon Berry has been pro-active in caring for my car, with full knowledge that I do not know abut cars. He makes recommendations in a language I can understand and then does the needed work. Better yet he does not recommend unneeded work. I will continue to trust the personnel and service.
Nice comfortable facility. Friendly staff. Good location. Loaner car if needed. No high pressure sales so the whole experience was very pleasant. If you are looking for a Lexus this is a nice place to shop.
Knowledgeable staff, my 5th vehicle purchase, they always make me feel like family, purchased a 50,000 mile 2006 Avalanche. Thankyou to Paul & Ted & crew !!!! Glen Keenom
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