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Used Cadillac for Sale in Bloomington, IL

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Used
$31,499 17,820 mi.

2019 Cadillac CTS 3.6L Luxury

Fair Price
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Sam Leman Dodge Chrysler Jeep RAM - Bloomington
() -
(888) 737-7675
4.6 (132 reviews)
2 mi. from 61799
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Sam Leman Dodge Chrysler Jeep RAM - Bloomington Review
suzi Williams
by Kim Flood from Wilmington,Il
December 3, 2018
5 5 5 5 5 4.6 (132 reviews)
Suzi is a great sales lady. She is patient and kind. Most sales people want to make a sale. Suzi wants to make her customers needs met. When we walked in the door this morning I was not sure that I wanted to invest in a vehicle at this time. Suzi was informative and a good listener. We are very pleased to have bought a vehicle from her.She is sincere and honest. Thank you for making this big decision easier. Harold and Kim Flood, Wilmington , Il.
2019 Cadillac CTS 3.6L Luxury Review
2019 New CTS: Loving My Lease!
by Marilyn from Alexandria, VA
March 15, 2019
5
This is the first time I have leased a car & so far, I love it! I'm so lucky to be driving the very latest in Cadillac design, technology and total innovation. I'm still learning all the wonderful things my new car can do that makes my driving experience the safest, fun and all around best car on the road! My car is so smart, it makes my driving super safe.
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Cadillac Certified
$34,990 27,456 mi.

2017 Cadillac CT6 3.0L Twin Turbo Luxury

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Barker Motor Company
() -
(309) 378-8234
4.9 (621 reviews)
2 mi. from 61799
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Barker Motor Company Review
Very accomodating
by Tommie Thomad from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (621 reviews)
I stopped by the lot to eat lunch at the "Healthy in a Hurry" food truck(if you haven't tried it you should...amazing tacos!). On my way out I literally rolled down my window and gave a salesman my card and let him know I was in the market for a Yukom XL or a Suburban. I gave him some details and limitations and the rest was easy. Scotty sent me info on everything they had in there inventory everywhere right away. I didn't see anything I liked out of the gate. 3 to 4 weeks later he got a trade in that I liked. My work/life schedule didn't allow me to spend a day or two at the lot dealing with the normal car-buying experience. Scotty made the deal happen. He worked with his manager and my banker. We basically made it happen via text and email. I showed up the day I took delivery and spent 45 minutes in the dealership. Absolutely the best and most enjoyable car buying experience. I hate buying vehicles but this was very very different from any other experience. I highly recommend Scotty and his crew.
2017 Cadillac CT6 3.0L Twin Turbo Luxury Review
Start/Stop Feature is the Worst
by GM no more from ft. myers, fl
May 7, 2019
3
Startling lunge forward is most annoying. I disengage at every opportunity. System is plainly horrible. Have seen similar comments from other CT6 owners. None are satisfied with manufacturer response.
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Used
$22,495 40,419 mi.

2018 Cadillac XTS Luxury

LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Leman's Chevy City
() -
(877) 462-0321
4.9 (404 reviews)
2 mi. from 61799
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Leman's Chevy City Review
Thanks Kevin Burlin
by Kimberly Givens from Bloomington, Il. 61705
November 5, 2018
5 5 5 5 5 4.9 (404 reviews)
My husband and I were beyond pleased with our new vehicle purchase. Kevin Burlin was our Sales Associate and he worked with us to make sure our needs were met. Kevin took the time to tell us the pros and cons of each vehicle we discussed. We walked out of Sam Leman with a 2017 Chevy Equinox and we could not be more pleased with the choice we made. Kevin is patient, friendly and the thing we like about him the most is he is not pushy. Kevin has a good working relationship with his sales manager and together they get the job done. I would purchase another vehicle with Kevin's assistance if I was in the market for a nice car at the right price.
2018 Cadillac XTS Luxury Review
Real Nice Car
by PeterBlue from LISMAN , Ala
April 3, 2019
5
This car has all the toys. It's a very nice car. It's going to take me a little while to understand how everything works. If I need help, I'll take it back to the dealership.
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Used
$30,990 11,316 mi.

2019 Cadillac XTS Luxury

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Leman's Chevy City
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(877) 462-0321
4.9 (404 reviews)
2 mi. from 61799
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Leman's Chevy City Review
2015 Tahoe LTZ
by Bev from Bushnell Il
November 6, 2018
5 5 5 5 5 4.9 (404 reviews)
Great place to buy a vehicle. Thomas Beutow was our salesman and he went above and beyond to make sure we got the vehicle we wanted. He deserves 6 stars for his help¿ Jonny Lane was a great wealth of information on the LTZ ,he sold it new to the previous owner and sold a new one to them!! Great people all around from start to finish!! Thanks to all of you.
2019 Cadillac XTS Luxury Review
Amazing Auto
by Kieren from Forsyth
March 29, 2019
5
Our previous car was 1 year old and we hated it, premium gas, no get up and go etc etc. Our new Cadillac is wonderful, comfortable, handles well, no road noise. Night and day between our Mercedes.
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Used
$14,900 89,100 mi.

2014 Cadillac SRX Luxury Collection

Great Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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O'Brien Nissan of Bloomington
() -
(309) 378-8240
4.9 (86 reviews)
2 mi. from 61799
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O'Brien Nissan of Bloomington Review
Excellent salesmanship!
by Brian Shepherd from Bloomington, IL.
November 6, 2018
5 5 5 5 5 4.9 (86 reviews)
Had a PERFECT experience with Hugo Bucio. Helped with every question, and in getting me the Black 2016 Nissan Sentra I wanted. Thank you very much for a super smooth transaction!
2014 Cadillac SRX Luxury Collection Review
Most Luxurious Vehicle
by Scott B from Fraser, MI
January 3, 2019
5
My newly purchased 2014 SRX is the most luxurious vehicle that I've ever drove and owned. It far exceeded my expectations, even after researching other luxury crossovers and reading reviews on the SRX. Makes being stuck in traffic so much less stressful; at times, even pleasurable. Rides and handles like a dream too. Nothing but an exceptional vehicle with high praises in performance, looks, and comfort.
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Used
$32,000 38,199 mi.

2016 Cadillac CT6 3.6L Luxury

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Barker Motor Company
() -
(309) 807-5134
4.9 (621 reviews)
2 mi. from 61799
Authorized Cadillac Dealer
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Barker Motor Company Review
Purchase of 2019 Acadia AWD Denali
by dave444 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (621 reviews)
My wife and I were interested in a new GMC vehicle. Asked for Jon Reed upon arrival, since we had talked with him about 1 1/2 yrs ago on a Cadillac vehicle. Jon was very personable and helpful as we had remembered in past. He brought several vehicles up for us to view. We asked for a test drive of a 2019 Acadia AWD Denali. Jon explained the features of the new vehicle and rode with us on the test drive. He went through all of the possible discounts involved and came up with a price with which we were in agreement. He was very efficient with all of the paperwork involved. On October 12th, I returned to the dealership, paid for the vehicle and visited with the final paperwork person to secure license plates, etc. (He was extremely efficient an helpful as well!). John gave us a tour of the service department area and explained procedures. He got into the new GMC with me and covered all of the features. He even paired my phone (and offered to pair my wife's phone next time in). Extremely satisfied with the whole experience! When we get ready to trade again, we will be asking for Jon Reed!
2016 Cadillac CT6 3.6L Luxury Review
Excellent touring car
by FC from Kearney, NE
June 4, 2018
5
Car handles great. Quiet smooth ride and has the power when needed. Safety features are amazing and comforts me knowing my family is well protected.
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Cadillac Certified
$27,000 36,757 mi.

2017 Cadillac XT5 Luxury

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Barker Motor Company
() -
(309) 378-8234
4.9 (621 reviews)
2 mi. from 61799
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Barker Motor Company Review
Painless Process. Great Deal.
by pl.jackson9316 from DealerRater.com
November 6, 2018
5 5 5 5 5 4.9 (621 reviews)
My wife and I came in with the hopes of trading in an old vehicle and upgrading to a 2015 Chevy Equinox. The experience we had at Barker Motors and with Jon Reed was awesome from start to finish. Jon didn't try to push us into making a deal. We simply told him where we want to be financially and he gave us some options. We really appreciated having some actual estimated numbers to work with. Once we decided to make the purchase, Jon was more than accommodating. He got the car to the dealership within 24 hours so we could check it out. There were a couple things under warranty that needed to be fixed and the service dept. had the parts there within a week. I dropped the car off at 7:30am on my way to work, they gave me a ride to work, and it was ready for pickup at 3:30pm. All in all, less than two weeks after purchase and everything they said they'd do for us, they did. We couldn't be happier with the purchase, service, and price. Kudos to Jon, the Service Dept., and Barker Motors for making this process a pleasurable experience. Would recommend and will be back when we need to upgrade again! -Paul and Laura, Normal
2017 Cadillac XT5 Luxury Review
Best car ever!
by Cathy from Springville, AL
February 5, 2019
5
Love my new Caddy. Drives and rides wonderful. Great warranty bumper to bumper warranty. The safety features are a plus. So many features that make it a great value.
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Used
$26,500 26,246 mi.

2018 Cadillac XTS Luxury

Great Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Barker Motor Company
() -
(309) 807-5134
4.9 (621 reviews)
2 mi. from 61799
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Barker Motor Company Review
Great Service Department
by Don Sutton from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (621 reviews)
I bought my GMC Yukon Denali December 28th, 2017 and we were leaving for a trip to AZ the very next day. Kori Parker did a great job of explaining everything new to me since I was coming from a different brand and model. Kori's explanation of everything fairly new to me was especially helpful since we were leaving the next day. Jon Reed also helped me when I went back the next day for additional questions. We really like this vehicle, drove it 3800 miles the next 2 1/2 weeks and very satisfied with the ride and the technology. I've always had a great experience at Barkers.
2018 Cadillac XTS Luxury Review
What else can you say Cadillac
by Ruthlessfit from NANAIMO bc
January 8, 2019
5
Car built for the driver. Quiet but power full, sleek and sexy. The overall handling of this car is incredible. Thanks Cadillac nothing but class
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Used
$29,572 88,756 mi.

2013 Cadillac Escalade Platinum Edition

Fair Price
HOT CAR
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Barker Motor Company
() -
(309) 807-5134
4.9 (621 reviews)
2 mi. from 61799
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Barker Motor Company Review
OUR MAN SCOTTY
by greg from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (621 reviews)
My wife Ginny went on a excursion looking for a replacement for our used car and ventured onto the Barker lot and was greeted by a very nice gentleman, Scotty. She made her feel welcome and with no pressure showed her an amazing used suv that she fell in love with and he let her bring it home for ne to see. I was impressed and so we made the ride back with the eventual trade-in. To my surprise Scotty made it simple and worth our time and his to make sure this suv was what we could use and afford so we went about the buying process that totally painless and was done in a very professional way. Everyone at the dealership was very outgoing and especially Matt the finance dude got us thru and out in a very quick moment so we could enjoy our new purchase. Scotty even put a 1/2 tank of gas in the car and he didn't have to so that was the icing on the cake. Thank you Scotty! I can't wait to tell my son Scottie that we bought a car from his name sake! We will be back to do more business with Barker and Scotty if he stays around for the future..Greg and Ginny
2013 Cadillac Escalade Platinum Edition Review
Awesome SUV
by Scalade from Boston MA
December 19, 2018
5
I’ve owned a number of SUV’s over the last 30 years, including BMW, Mercedes, Land Cruiser, Ford Expedition and others, and this is the most comfortable and powerful of them all. Plenty of room for your passenger and equipment
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Used
$64,990 11,331 mi.

2019 Cadillac Escalade ESV Premium Luxury

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Leman's Chevy City
() -
(877) 462-0321
4.9 (404 reviews)
2 mi. from 61799
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Leman's Chevy City Review
Great experience.
by Mark Crites from Springfield IL
December 3, 2018
5 5 5 5 5 4.9 (404 reviews)
Excellent overall experience. Especially enjoyed dealing with Kevin "Gator" Burlin. The finance guy was a little pushy on the extended warranty, but no more than other dealers. I have seen much worse.
2019 Cadillac Escalade ESV Premium Luxury Review
The best family car ever
by Amir3122 from Brooklyn NY
March 19, 2019
5
There’s no SUV like Escalade out there with performance and Classy look my kids love it thank you Cadillac for awesome SUV. This is a best family SUV
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Used
$23,977 46,360 mi.

2017 Cadillac XT5 Luxury

Great Deal
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Barker Chevrolet
() -
(309) 726-4270
4.7 (30 reviews)
12 mi. from 61799
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Barker Chevrolet Review
Great service
by Jim Halik from Westmont, IL
November 6, 2018
5 5 5 5 5 4.7 (30 reviews)
I was 100 miles from home when my fuel pump went out they took care of me and I'm looking to travel back and buy a suv from them
2017 Cadillac XT5 Luxury Review
Many problems
by Laci from Parkersburg, WV
May 3, 2019
3
My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.
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Used
$21,000 31,427 mi.

2018 Cadillac ATS 2.0L Turbo Luxury

Great Deal
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Highway Chevrolet Buick GMC
() -
(866) 651-5816
4.5 (29 reviews)
17 mi. from 61799
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Highway Chevrolet Buick GMC Review
New Vehicle Purchase - Denis McCauley
by Denis McCauley from Downers Grove, Illinois
December 3, 2018
5 5 5 5 5 4.5 (29 reviews)
An outstanding experience! They drove me 40 + miles round trip to return my rental unit and when I told them I had cousins in the area to see when the transaction was done the expedited the process all the while making certain I understood things and took the time to be sure I was comfortable with the deal. In 46 years of purchasing vehicles I have not been involved with a better situation than what Highway Chevrolet Buick GMC provided.
2018 Cadillac ATS 2.0L Turbo Luxury Review
Super car for $35,000
by Sangiovese from Napa
January 28, 2019
5
The Cadillac ATS at end of model year lease offers is truly hard to turn down. Drive a Cadillac for the same cost per month as a Honda. No brainer.
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Used
$18,500 73,630 mi.

2016 Cadillac SRX Luxury Collection

Great Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Mounce Automotive
() -
(888) 557-4282
5 (24 reviews)
17 mi. from 61799
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Mounce Automotive Review
Toyota Camry
by Jacob Blankenship from Bloomington
December 3, 2018
5 5 5 5 5 5 (24 reviews)
A friend and I showed up to look at a used 09 Camry on the lot about 5 minutes before close, and Tim was as happy to see us then as he would have been 5 minutes after open. I'll absolutely recommend Mounce to anyone I know shopping for a car. Tim went above and beyond what I could have even imagined a salesman doing. Thanks so much for the quickest and easiest car buying experience I could have had. Tim's the best.
2016 Cadillac SRX Luxury Collection Review
Will Recommend
by Shamikia from Waukegan
April 10, 2019
4
Jamie Weinberg was amazing. Between him and Denise I have never had such an easy flowing experience when buying a car. With that said, I haven't bought a car in eleven years. My anxiety was through the roof!!! Thank you Jamie and Denise for making me a happy customer. I will definitely recommend you to my friends and family.
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Used
$12,295 82,607 mi.

2014 Cadillac SRX Luxury Collection

  • Ext. Color: Brown
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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Superior Auto Mall of Chenoa
() -
(815) 945-8072
4.2 (41 reviews)
20 mi. from 61799
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Superior Auto Mall of Chenoa Review
Sally
by Sally from Pontiac
December 3, 2018
5 5 5 5 5 4.2 (41 reviews)
Purchased a 2015 Chevy Malibu and I absolutely love it, great group of honest people to do business with, very professional and very knowledgeable about all the vehicle on the lot, and they had a HUGE selection of vehicles, I would recommend to anyone
2014 Cadillac SRX Luxury Collection Review
I am looking forward to driving my 2014 SRX.
by Gloria - Cadillac Lady from Social Circle, GA
April 5, 2019
5
I will be driving this vehicle to work daily and I am looking forward to this as we are up upgrading from a 2006 Ford Explorer. This vehicle has a lot of safety features which was really appealing to us.
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Used
$27,990 36,902 mi.

2017 Cadillac XT5 Luxury

Good Deal
  • Ext. Color: Red
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Baum Chevrolet Buick
() -
(217) 619-0934
4.8 (316 reviews)
23 mi. from 61799
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Baum Chevrolet Buick Review
Great dealership
by Traesha from Cisco, IL
November 6, 2018
5 5 5 5 5 4.8 (316 reviews)
Very friendly and fixed my car! I took it over 10 times to another dealership and they weren't able to fix it. Baums fixed it the first time!
2017 Cadillac XT5 Luxury Review
Best Car I Have Ever Owned.
by RoperAG from Royston, GA
February 1, 2019
5
This car exceeded my expectations. It rides smoothly and is very comfortable seating. It also has great sound. Love the heated seats and apply car play.
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Used
$29,200 16,478 mi.

2019 Cadillac XTS Luxury

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Sam Leman Dodge Chrysler Jeep RAM Fiat - Morton
() -
(309) 938-4253
4.9 (576 reviews)
28 mi. from 61799
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Sam Leman Dodge Chrysler Jeep RAM Fiat - Morton Review
Great seller Paul Draper
by Tyler & Kyle from Peoria IL
November 5, 2018
5 5 5 5 5 4.9 (576 reviews)
Paul did everything that he could to get us the prices we needed on our new vehicle. He knew that we couldn't afford very high payments and he worked throughout the weekend into Monday with the finance managers and the bank to get our prices where they needed to be. They got our trade in value where we wanted it and budged down on the sticker price of the car too. Great salesman and well recommended.
2019 Cadillac XTS Luxury Review
A car I don’t mind paying payments on.
by Michael from Indiana,Fort Wayne
November 17, 2018
5
A Fair price ,relaxed car to travel in for Professional use of working.Also the car Drive smoove follow with interior inside well done perfectly designed.
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Used
$24,560 23,067 mi.

2018 Cadillac ATS 2.0L Turbo Luxury

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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Lighthouse Buick GMC
() -
(309) 481-3088
4.9 (87 reviews)
28 mi. from 61799
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Lighthouse Buick GMC Review
As Good As It Gets
by BF from IL
December 3, 2018
5 5 5 5 5 4.9 (87 reviews)
I don't do reviews but I felt I needed to for Lighthouse. This was an absolutely shocking experience for any company these days much less a dealership. Everyone, and I mean everyone, was incredibly customer focused and some of the friendliest people I've dealt with. No games, no hassle, the actual deal probably took 5 minutes. Even though they were busy Keith and Shanin worked late to get us out the door with the truck since we drove a couple of hours to get there. Fair pricing all around and good people to work with. Do yourself a favor, go see Keith Edelman and get yourself a good deal on a clean vehicle with someone you actually will be glad to do business with.
2018 Cadillac ATS 2.0L Turbo Luxury Review
Our fifth new Cadillac
by Marine1490! from Penn Valley, California
October 11, 2018
5
This car is not only attractive & comfortable it also has all the latest safety features to assist in being accident free as a responsible driver. I would highly recommend this car to friends & family.
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Used
$14,991 73,730 mi.

2013 Cadillac ATS 3.6L Premium

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Mike Murphy Ford
() -
(309) 740-7144
4.9 (2006 reviews)
28 mi. from 61799
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Mike Murphy Ford Review
Leasing of 2018 Escape
by Gretchen from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (2006 reviews)
Today I signed the papers for my second lease with Mike Murphy Ford after meeting several times with Anthony Davis. Throughout both interactions (2015 and 2018), Anthony was professional, helpful, and encouraging: but NOT pressuring me to make a decision. For comparative purposes, I talked with two other local Ford dealers after my initial meeting with Anthony in early January 2018. The first sales person at Dealer #1 was - in a word - obnoxious, presenting the idea that anyone would be privileged to work with him. The second person (Dealer #2) was more professional; but after I met with him for two hours and given him a written list of questions I needed to have answered in order for me to make a decision, did not respond for more than 5 days. In that e-mail, he only addressed half of what I had asked. I sent him another e-mail containing the questions, and received no response. Anthony was very patient, answering all of my many questions in a timely manner; and did not pressure me to spend more than I can afford. It has been a pleasure to work with him.
2013 Cadillac ATS 3.6L Premium Review
Cadillac Hot Rod
by Steve from ohio
March 28, 2019
5
Cadillac built this car with me in mind--an old guy that wants a performance car with a six speed stick I love it Im ordering speed parts now !
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Used
$17,960 53,481 mi.

2014 Cadillac XTS Premium

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Lighthouse Buick GMC
() -
(309) 481-3088
4.9 (87 reviews)
28 mi. from 61799
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Lighthouse Buick GMC Review
Not your father's corporate dealership!
by Michael from Springfield IL
November 5, 2018
5 5 5 5 5 4.9 (87 reviews)
There are few things people dislike more than buying a car. I recently purchased a used car from Dane Zellar at Lighthouse Buick/GMC for my daughter and the experience was so unlike any other I feel compelled to share it. This is not your father's corporate auto dealership. 1. While this is not a no haggle dealership, the negotiation process was very straightforward, no games, no high pressure tactics; and we settled on a price in about five minutes. 2. Rule number one in buying a used car is have it inspected by an independent mechanic. I live an hour away from the dealership, but they had no problem letting me take the car to my home town mechanic. Then, as per our agreement, they handled the items identified by my mechanic without a hassle. 3. The entire staff is obviously well trained on taking care of the customer. 4. It is apparent the ownership values their staff because, the entire place is spotless (even the service department) and everyone seems thrilled to be working there. It's the type of leadership that generates mutual loyalty between the owner, the staff and the customer because the way they operate everyone wins. 5. After the sale, we received a set of insulated coffee tumblers, a delicious cinnamon bread mailed to our home and finally a high-quality calendar with a photo of my daughter posing with her "new" car plus a couple of letters reminding us to let them know if anything needs attention. This strategy of customer engagement is not cheap, but it is very effective in making a lasting positive impression. 6. While I was waiting at the dealership for the service department to do its work I made a point of watching as other customers were going through the car buying process. Based on what I saw my experience was not unique. Everyone was getting the same level and style of service I received. 7. The service department was quick, efficient and with the sales manager present they showed me exactly what they did on the car. 8. It's doing the little things, the fundamentals, right that counts. This dealership not only does the fundamentals right, they excel. Collectively, these observations make it clear this dealership believes investing in its employees and its customers is the way to sustainable profitability. If you are looking for a car I encourage you to contact Dane Zeller, Sales Manager at Lighthouse Buick/GMC.
2014 Cadillac XTS Premium Review
Low mileage in excellent condition.
by kingair from Grapevine, TX
May 2, 2019
5
Excellent car. In like new condition. No damage. Tires in great condition. Could not ask for a better car. Asking price is negotiable. OK OK OK OK
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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