Used Cadillac cars for sale near Bronxville, NY

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

First time getting my truck serviced at Sarant Cadillac. My service consultant Tony DiGuiseppe was beyond helpful. I plan on returning to have all future service to my tuck done at Sarant Cadillac.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

On Friday, March 13th, Aaron was my Service Advisor. Very thorough and knowledgeable. When I returned in the afternoon the place was hopping with customers. He saw me and offered to go out to the lot and retrieve my vehicle while I paid my invoice. They do have other individuals that normally do that, but out of courtesy he left his work station and I was out of there in no time. That act of kindness made a very good impression on me. Please recognise his efforts for upholding his employers reputation for quality work and customer service.

I am highly recommending Chris Deo, Salesperson at North Bay Cadillac. He had excellent communication, follow up and fairness. His professionalism and patience made the process very smooth for us. We were extremely satisfied with the overall experience of leasing our new XT 6. Chris is definitely a person you want to work with for this type of lease or purchase. Thank you Chris! Regards Charlene & Glenn Dertinger

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Everything was good, sellers were helpful and very understanding not only that but they helped me find a vehicle that will be best for me in the long run

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

When I drove in I was immediately welcomed by my service advisor Mike. He could not have been nicer and any more cordial and knowledgeable. All of my concerns were addressed as well as some he added and explained. He went over a few bells and whistles that I was not aware the car having. I felt very good after speaking with Mike. The experience I had when picking up my car was also excellent. Mike went over everything that was done.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Complete and professional attention to my purchase from order to delivery and after. The salesman I worked with, Servet, was a pleasure to work with.

Rob was great I love my truck. We go way back. It was a simple process.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

Thanks to sales Abdullahh for the best experience on purchasing my first vehicle, coming all the way from the Bronx super nice & easy to work with highly recommend.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Fantastic customer service! Very quick response, same day buy! Everyone greeted us with a smile and really cared and worked to get us a deal on my brand new car…I would recommend these guys to everyone and I’ve already referred several people to them!

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.

I came in just to look and ended up leaving with a Lexus I’ve been eyeing the same day because they actually had everything I was looking for in terms of color, price, mileage, condition, and features. They were honest about the vehicle, gave me space to think, and didn’t pressure me at all which made me feel more comfortable moving forward. Everything was handled quickly but never felt rushed. I’ve already recommended them to two friends who are looking for a car. Thanks guys!

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

I am BEYOND HAPPY with my experience at 2Mannys!! The salesmen and general manager are all absolutely wonderful; extremely helpful, HONEST, and clearly care a lot about customer experience. After car shopping at other dealers, I was so pleasantly surprised by how different my experience here was!! I felt they really wanted to help me find a car that was right for me, and they helped so quickly when I had an issue after purchase. I definitely recommend them to anyone looking for a used car in the tristate area. I will be sending my family and friends in the future. 10/10!!!

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

Test drove a car I saw online and it was not the one for me. The staff was awesome though, took time to go over everything, answered all questions, and researched a couple things I asked. So happy I followed their recommendations and finally bought the perfect car for me. Highly recommend!

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

The experience was good the only issue was I had to wait about a couple of weeks title because the bank had the title, the staff is very attentive and Alfredo is a very good person

I am an ‘old guy’, I’ve owned many, many cars, many ‘badges’ on the steering wheels and I can honestly say that my experiences at Genesis of Ridgefield rank at the very top. Every single person has been polite, pleasant, professional and best of all knowledgeable. Thx G of R, keep up the great work.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

AJ salesperson was amazing, got the car i wanted, had to wait 2 days but it was worth it. Lots of love for nissan of Westbury, and thank you so much AJ

Excellent, courteous, professional service from beginning to end! Financing was quick and easy! Really enjoyed working with William Mercado.

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

HIGHLY Recommend! Great experience all around. Second time getting a car from this dealer and I will be back!

From the moment you sit in the 2023 Cadillac XT5 your totally blown away by the all new interior features and styling. As per the ride, softer than any vehicle I have ever drove. Big Thumbs up to Cadillac!

Spoke with Bo Accurate Description Great Experience Bought GLK Everyone there was very knowledgeable Great Experience

Bought car after lease expired. car is really reliable. No major problems. 1 drawback is not great gas mileage. 3.6 engine is very responsive. Overall good reliable car.