Used Cadillac for Sale in Charlton, MA

I went to Toyota to have them check an item on my truck that was under extended warranty. It was not a recall just a precautionary warning. I also asked them to check my emergency brakes as they were sticking. They checked the u-joint under the extended warranty. They lubed it and did an all point inspection. They pulled the drums and measured the brake pads. (Usually a 60.00$ fee). I received a call there was plenty of meat on the brakes, nothing was wrong with the truck. I received the call come pick up my truck. "NO CHARGE!" The brakes probably froze because I got water on them before a cold snap... The truck has 210,000 miles on it I tuned it up once! Bought it at McGee Toyota of Dudley. But the words that echoed through my ears that night as I went to pick up my truck were. "No....Charge..."..

I sold my 2000 Cadillac DHS which i purchased new, after putting almost 300,000 miles on it. (still looks and runs GREAT) I was going to wait until 2020, however with the decision to stop selling and producing the CT6 in North America and move operations to China, I decided that now might be the time! What an excellent well handling, comfortable sedan!!! I LOVE SUPERCRUISE, Night Vision, Adaptive Cruise, etc.etc.etc. Great gas mileage and less costly then a lot of Trucks. By the way, I was getting 24-26 avg mpg on the DHS before I sold it.

Cadillac built this car with me in mind--an old guy that wants a performance car with a six speed stick I love it Im ordering speed parts now !

Excellent services and professional. The sales person very courtesy.

Drives very good. Stylish and looks like new. My wife loves the way the car handles and the features. It is the right size for her needs.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Great room in this car. It is sleek and turns heads. Offers a lot of options and conveniences. Heated and cooled seats and steering wheel is awesome.

I love this dealership. I stopped on a whim when searching for a Tahoe. Steve informed me that they didn't have one in stock, but would be happy to look for one. In the meantime he showed me some explorers that he did have. I fell for the white limited. I love the car. After a no hassle sale, i took it home. A couple weeks later it developed an emission problem. They promptly took it in and gave me a loaner til mine was fixed. I have a hectic schedule and they always do what ever they can to work around it and get me going as fast as possible. Everyone is so helpful and friendly. My only gripe is that the lot is very tight and it can be difficult to find a parking spot. I recommend this dealership to anyone!!!

Bought it as a CPO two years ago. Some minor glitches with the electrics, but overall a great car. Love the 420 horsepower, Brembo brakes and different driving modes. It’s a sports car with a back seat.

Best experience I ever had I had Edward Vidinha for my salesman. What a wonderful man professional very knowledgeable he treated me as if I was his mother I would recommend anyone to Edward if ur shopping for a vehicle go to imperial Chevy and ask for Edward. He answered all my questions and concerns not pushy just a great experience with a great salesman thank you Edward and I will be recommending friends and family to you I rate you and the dealership a 10+ thanks again and I love my new Chevy cruze

This beautiful car is excellent. The back seat leg room is a bit cramped and the NAV system on this particular model {the LUXURY} relies on On Star ,dont like that . Car is incredibly fast,great in snow and ice {AWD version} and reliable and frugal with gas {3.6L}

We stopped in on Sat., May 26, 2018 looking for a used truck, preferably a Chevy Silverado. We met Firas, who understood exactly what we wanted. We test drove two trucks, and Firas was very knowledgeable about each of them. After some thought, but not too much thought (!), having owned a 1998 Silverado for 17 years, we decided on the 2015 Chevy Silverado. Firas explained everything as we went through the actual purchase. Within a matter of a couple of hours, we owned the Silverado. When we went to pick up the truck, he explained all of the buttons (smile). He helped us with our trial period for OnStar. It was a pleasure working with Firas; he made the experience easy and followed up with us at each step. I would recommend Imperial Chevrolet to anyone looking to buy a vehicle. C Miner

Love the features and the smooth ride. Enjoy the versatile movement of seats and rear storage area. I gets lots of compliments on my beautiful navy car.

One of the biggest mistakes I have ever made was buying a 2012 Ford Focus and I'll tell you why. 1. It is not a car that I found to be appealing visually 2. I did not like what my payments were going to be and 3. it ended up being the biggest headache for the past 3.5 years. I was out with some friends from work one night when i met Scott and we hit it off right away. I'm not an easy sell when it comes to friendships or even just spending time with people in general but he won me over and here's why; he is a down to earth, no xxxxxxxx, helpful guy. That night we got on the topic of cars and I was complaining about my car essentially sharing my headache with him... now that I think about it that wasn't very nice to do to him on his day off. He was all about it came in my car we went for a ride to his in the parking lot and he said don't worry about it you can come in and see my service department and we'll do everything we can to take care of you. Long story short just a few days later I was over at Imperial Chevrolet with my ford we went out with a technician and then decided to take a look at some cars since I was already there anyways. The first car I looked at was a used 2015 Chevy Cruze LTZ black with black/brown two tone leather interior; the thing had all of the bells and whistles but I told myself there was no way I could afford that as I was going to be upside down from my ford as it is. So we looked around at a few other cars and Scott told me we could go take the car I fell in love with out for a test drive if I wanted. Well after that I didn't want to leave the dealership without that car. I went into the finance office with the glass half empty for sure... well Ahmad had my back that's for sure. Just when I doubted these two they showed me that they would take care of it! Well guess what I left that night with the car that I belonged in :) I am so unbelievably happy with not only my experience but also my vehicle! Feels good to be driving in something that I'm not embarrassed of and most of all something that is safe and reliable. Oh and of course Tom Sollicito thanks for the gift card to the diner and being there every step of the way between both Ahmad and Scott. I appreciate everything all of you did for

After searching for a vehicle unsuccessfully, a family member (1 of now 3) who had purchased a car from Imperial suggested reaching out to Jazz Kelley from sales. Although I was hesitant, I quickly realized it was the right decision. Jazz made the process much better than I thought it could be. I had my 4 year old son with me and Omar in finance was very patient and friendly with him even when going over paperwork. He worked with me step by step and achieved what I was looking for. Both staff members ensured I was happy untill I drove away.

This is the first time I have leased a car & so far, I love it! I'm so lucky to be driving the very latest in Cadillac design, technology and total innovation. I'm still learning all the wonderful things my new car can do that makes my driving experience the safest, fun and all around best car on the road! My car is so smart, it makes my driving super safe.

For my wife, I purchased a Ford EDGE 2015 loaded model from Imperial Ford with the help of Dean Childs, Sales; and Lou Carvalho, Sales Manager. They allowed me to take the vehicle home, show it to my wife and then bring it back. Upon my return to the dealership, I told them we really liked the car but the price was not in our budget. Lou said, "Let me see what I can do for you!" Currently we had been paying $350 per month on the vehicle we were trading in. Lou and Dean offered me a monthly payment (INCLUDING a non-deductible 9 year/150000 mile warrantee) under $400!!! It was a no brainer. This is the second vehicle I have purchased from this dealership. In 2014 I was able to design my own Ford Mustang Convertible of which I drove away on my 65 birthday blasting my Beach Boys tunes as I drove home. If you are lookin' for a Ford, go H E R E!!!

I will be driving this vehicle to work daily and I am looking forward to this as we are up upgrading from a 2006 Ford Explorer. This vehicle has a lot of safety features which was really appealing to us.

I???m a new customer of Imperial Cars-FORD as of February, 2018. Thanks to Thomas D???Andrea (Tom) in the sales department at Imperial FORD for his great customer service from the initial greeting at the door. As I???m a person who asks many questions, Tom was patient and was able to answer my questions. Communications via email and telephone with Tom were responded to in a timely manner. At each visit, to Imperial Ford I was treated as if I???d been a customer for years. Tom was very easy to speak with and I would definitely refer friends/co-workers to Imperial FORD and they should ask for Tom. A shout out also to Santos Cruzado in internet sales. He was my initial contact with Imperial FORD for setting up a test drive on a vehicle I saw online. Also kudos to Beth ???The Registry Lady??? :) and to T. Miller (I didn???t get her first name) for doing all the leg work with the registry, insurance agent, etc. (`sorry T. Miller about the Escape- you would have liked it too.) She???ll know what I mean :) Everyone was very helpful. Keep up the good work!!

One of the best cars ever! All the options, comfortable luxury, economical and easy to travel in with lots of space! Will purchase another for travel needs

I just bought my 4th car from the Imperial Group. Although I purchased a 2018 Chevrolet Trax, I insisted on having Dave Bertulli from the Ford side as my salesman. Dave has sold me 3 of the 4 cars I've bought from Imperial over the last 8 years and I wouldn't work with anyone else. He has the rare trait in car sales of being honest with you about what he can and can't do for you, he won't tell you what you want to hear to get your money, he would rather build an honest relationship so you will go back to see him time and time again, as well as sending your friends and family to him.

love it drove great safety protection good all a round big suv thank you my family and i thought it was classy suv and all the options drove great

Contacted through Cars.com inquiring about a DTS they had. Salesman contacted me quickly to explain car and condition. He was very professional and helpful. DTS did not work out for me but I will continue to watch dealer and website. Thanks

Overall we really like the XT4. Outside it looks amazing and not like every other bland looking crossover. Inside is very well laid out, comfortable and high quality. The infotainment is perfect. The drivetrain is very good. Very responsive and fuel efficient when driven conservatively. My best HWY mileage over 25 miles is 40+. 30’s is easily obtainable and combined city/Hwy is in the upper 20’s.

I purchased a 2015 Buick Enclave from Tim Guillette at this dealership about 3 weeks ago (September 30, 2018). Tim was very helpful in answering all of my questions and did not hesitate to track down any answers he did not have off of the top of his head. Tim also met me at my local police department for a VIN check on his day off, going the extra mile for my convenience. I HIGHLY recommend dealing with Tim! Nikki in the finance department was also very informative and helpful without being "pushy". The financing went smoothly and there was no "hard sell" on the extras. I was "informed" of all the coverage options, but no high-pressure sales tactics. The service department (I dealt with Eric Leuropa and Bruce Palmer) was also very attentive to my concern with a radio issue and once they realized that they need to order the parts, it was handled quickly and the repair will take place within a week. They also printed off the service record of everything that was done to this vehicle before my purchase, including their comprehensive inspection and which things were repaired and/or serviced. Top notch! This has been my 8th used vehicle purchase in my lifetime, so I know that some dealerships can make the experience "less than enjoyable". I have to say, all-in-all, this was one of the best experiences that I have had buying a used vehicle.

I had a wonderful experience leasing my new Terrian from Tasca in Woonsocket. Everyone was so professional and polite. I just wish I could do it all again every day. I got a great deal and I love my new car so much.

Startling lunge forward is most annoying. I disengage at every opportunity. System is plainly horrible. Have seen similar comments from other CT6 owners. None are satisfied with manufacturer response.

This is probably not the most luxury dealer you are going to find but it is the best dealer you are going to find in terms of pricing and customer service. This is what really matters, The sales team is JUST EXCELLENT. I bought my GMC Sierra Denali model 2017 and I had an incredible deal I couldn't find anywhere else. After three months of research I am glad I came across with this dealer. They were so greât that my truck was in the show room with à tonneau cover that was not part of the deal and to m'y surprise when I sent to pick up my beautiful GMC Sierra Denali they left the tonneau on for me to keep as a gift. This is a 599 value. These people are just amazing. First of all I want to thanks Matt D'ambra, he is a sales manager and the first person I talked to. He provided me with all The information about the discount and final pricing of the vehicle. While I was in his office I met David Rainha, this guy is just and incredible person. He showed me several vehicles in the lot and helped out through the entire process. He went above and beyond; he took his time to set up myGMC app my iPhone, he called On Star to set up my account. He showed me all the great features of the truck I purchased and even set up my next maintenance appointment. You can't really asked for more. I also want to thanks Jaime Difonsi in the internet department, she was the first one who contacted me. I never saw her in person, but we comunícate several times by e-mail and this was the starting point. Lastly I also wants to express my most sincere gratitude to Richie, he is another manager.and also Anthony in the finance department. Too bad I can only give this people a 5 starts, they desserve at least six. Good job and keep it up that way, whenever I am in the market for a car or a truck you will be the first one I will be contacting.' Muchas gracias amigos.

It meet all my needs! When you think of luxury this is that car! Love the coordinating interior and the head lights are sexy! This is a must have car! Americas best luxury car!

Doug White, our sales rep, was great to work with. He was very patient and professional with all of our questions and didn't rush us into buying. We ended up purchasing a 2016 Chevy Silverado 3500HD and are extremely happy with it! Thank you very much for everything! We love our new truck!

Beautiful, sporty, and luxurious. Great comfort and performance. It is a great investment and well worth the money. It is reliable and comes with a great warranty and service plan from manufacturer

My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.

Good customer service unfortunately the car I really wanted had been sold although other cars on the lot were in very good condition. Just didn't have the one I wanted.

Love my new Caddy. Drives and rides wonderful. Great warranty bumper to bumper warranty. The safety features are a plus. So many features that make it a great value.