I???m a women in my 30???s, buying my third vehicle and I still need my big brother to go with me. That goes to show you I always had a rough time and hate shopping for a car. Anyways I???m interested in the Jeep Cherokee and the Toyota Rav 4, I have gone to a couple of dealership until I finally got myself to Dans. I was comparing the two vehicles and no one seem to know what I wanted in a vehicle. Until I met Vidon at Dans Jeep. He didn???t put down the rav4 but he was more interested, and teyi understand my needs. I was really surprise and felt comfortable with him. There was no pressure and he made sure I was making the right decision that fits my needs and wants. I highly recommend anyone looking to buy, to go to Vidon Pich.
My experience with Dan's Jeep was what I wish everyone could have. Facing a big purchase like deciding on a new car can be nerve-wracking in the extreme. I worried about finding a replacement for my 16-year old minivan, wanting something that could cart my big family around all together. Vidong's smile put us at ease right away. He took the time to road test the Pacifica Hybrid with us, answered all our questions and proved to be extremely knowledgeable about the workings and intricacies of the vehicle and its many features. The paperwork was completed quickly and the car was ready for us two mornings later. Vee took the time to walk us through what we needed to know about re-charging the car and made sure all our questions were answered. I definitely recommend Dan's Jeep to anyone searching for a new vehicle.
We purchased/ leased our last two vehicles at Dan???s but have been using their Service Department for close to 10 years. Our most recent visit was to purchase a new vehicle. With the assistance of Sales Consultant, ???V??? Vidong Pich we drove away in a vehicle perfect for our needs! He worked with us to find a match within our price range and was extremely knowledgeable on all the features of the vehicle. Thanks to Dan???s and to V for helping us with another vehicle!
I just recently leased a new Jeep. This was my first time ever leasing a vehicle. Vidong was very helpful and thorough thorough out the entire process. I was able to get my Jeep the next day and everything was ready to go as promised. I would recommend Dan's Jeep to my friends and family. It was one of the nicest experiences we have had at any dealership.
Requested an Oil change, installation of 4 new tires and new windshield wipers. I was disappointed with the oil change because the oil use for the change was not the standard synthetic blend 5000 mile change the vehicle came with and has been used for the last six years. It was the non synthetic oil with a 3000 mile change recommendation.
Every call was responded to and on a personal level, Customer Service from all was top notch. Sales associate Lynda was very totally involved in my satisfaction and was very personal and was willing to go the extra mile to ensure my satisfaction. Very trustworthy service.
I have brought my father's care in to Franklin Ford twice for safety recall repairs. I felt like I was treated like a person who just purchased a brand new car. The people in the service department are genyine,happy to help customers and you can tell it is a place they are proud to work there. Thank you I will share my experience with people to let them know of the class act Franklin Ford is!
Jim P was very helpful and professional. Service was excellent to resolve a warning light on the car, right away. Appreciated the delivery of car service. Good experience.
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