Cadillac for Sale in Gloucester, MA

Awara and Darnell were great. Awara is quite the character, he keeps things fun and light and knows his stuff. Darnell is another wealth of knowledge and will make you feel right at home. I wasn???t the happiest with the original online and phone correspondence. Very quick off the phone, ???no negotiation,??? They confirmed the E350 I was originally looking at was available 20 minutes before I headed their way only to find out it had sold the night prior.. classic tactic that I fell for. Awara was dealt a tough hand on this one as he was thrown into this, he had no prior knowledge of me coming in or the communication I had with the online team. He found me what I needed and was able to get the price to a point I could justify. Turns out they do negotiate ;) All in all I???m happy, buying a car is never a hoot but it got the job done and Awara made it as fun as it could be and was very attentive throughout the process.

I was buying my first car and this was the third dealer that I visited. RT28 Motors is by FAR the best one that I went to. Everything about the process was simple, quick and painless. From the test drive, to questions, to the buying process. I was expecting to have to haggle, be played with and have to jump between different agencies (bank, RMV). It was the complete opposite. Harry and his team were awesome, helpful and supportive. The whole process was a couple of hours and I went from looking for a car to a completely satisfied BMW owner. I would 100% give Harry my business again and recommend this dealership to anyone. The most important thing is that I had no doubt that I was making the right choice through the entire process; I was confident and comfortable.

Excellent buying experience, ALL staff very friendly, knowledgeable and professional! Am now transferring all my service and repairs! Would recommend highly to family and friends:)

Nice guys with some good cars for good prices. They provided Carfax. Was able to test drive and have my mechanic check it out as well. Worked out well, would strongly consider buying a car from them if the price and timing is right.

Sam(i) is not just a salesman who talks non stop, he is a good listener. He paid attention to my concerns and then acted to correct them in the car that I bought. I have had the car for two months now and it is running flawlessly. Thank you Sam.

The site posts a beautiful certified Cadillac, we call to make sure it’s still there and get there as soon as they open. The car is out front and gorgeous, from afar. It’s used so there’s typical wear but we’ve been told it’s gone through in and out. Get in and the touch screen panel doesn’t work. “That will be replaced if you buy the car, it happens with this model.” There’s stains, but they can’t be removed. The brakes pulse and when slowing down from normal highway speeds, the alignment is so bad when I let go of the wheel I’m almost in the breakdown lane. All that stuff should have been handled before it was on the lot but whatever. Get back to the dealership and walk around the car, there’s some scratches so I ask if they would be buffed out. “The car has already been looked over in an out by our guy so everything that can be done, has. But We can give you a color match stick.” Then I get to the front of the car and there’s a crack so bad in the front clip you can rock it back and forth. Almost two inches. I ask if anything will be done. He says probably not. But still we go inside. I smile and say hello to the other salesman and am not acknowledged, whatever but still off putting. So we sit down and he writes our my info and the price of the car, we talk about my concerns and his attitude shifts. The front clip won’t be replaced because it would cost them too much money. The stains can’t be removed because their guy already went through and said so. He can put the car in the shop about the breaks and alignment but it’s already gone through it’s inspection. Again. Whatever. I’m a car girl, been working on them and in shops my whole life. But also I’m a car girl and I’m being treated like an idiot. He goes to his manager and comes back with 500$ Off the price. I said I know he can do better than that. Especially with the giant crack. He leaned back, crossed his arms and said “Maybe this isn’t your car.” We get up to leave, and we pick up the sheet with all MY PERSONAL INFORMATION on it and he says it’s dealership property. Sorry Matthew, you need nothing of mine. We left, drive to Cadillac of Norwood, I worked with an AMAZING dealer named Maryann. The whole staff was happy and actually singing along with the music playing through the dealership and I bought a gorgeous Cadillac. I even met the owner who thanked me for my business. The touch screen worked and the scratch I saw will be filled painted and taken care of before I pick up on Wednesday. Go to Cadillac of Norwood.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.

My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!

I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.

After I was low balled by KBB, I decided to sell my car privately. Carvana made me a fair market value price. The process was easy, quick and enjoyable. I truly recommend them.

Absolutely recommend! Took a total of 5 minutes once they came to my house! Whole process took less than a week! Excellent experience!! Thank you

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Service Manager, Ray, very knowledgeable, and takes the time to offer options. Knows his customers, and follows up on outcome.

Peter from service is always on point with the repair of my vehicle and Denise is always cheerful when we speak to her while paying our bill. Love the people who make my visit comfortable

I just wish to start off by saying the customer interaction is beyond an excellent rating. From the moment I arrived till I left, the staff was a pleasure to encounter. From Ray in service to the sweet cash out receptionist my experience was a 10+. Lets be honest, no one likes to take their car in for any unexpected service, but I felt very comfortable all because of the way I was treated. The waiting room is clean, bright and pleasant. The staff be it an employee walking thru the room or to the first service person that greets, there is a level of professionalism in everyone. A warm smile, nod or a "good morning" goes a long way in todays world. I am toying with the idea of upgrading to a new car maybe sometime in the spring, and because of the service I received even from the day I purchased my car, I will return to Colonial.

Our family had a great experience working with the sales team at Colonial Cadillac. Dave Robinson was particularly helpful in locating a particular car we were interested in, and was very fair in the transaction. Would certainly return to this dealer in the future.

Good customer service. Problem was eliminated. Got to use a 2019 XT5 as a loaner. New car in our future.

Dave Robinson was awesome to work with. My new 2019 XT5 is my 5th Cadillac I have purchased from this dealership in the last 12 years.

Cannot say enough about my great experience with Colonial Cadillac. I did not feel any pressure by may salesman, John Bradley, the car spoke for itself and his service was the icing on the cake. I was impressed when the general manger Brett Douglass even took time for me. Everyone, right down to providing me with the best financing option was excellent! Thanks for everything! Dan McCauley