My experience was great. Friendly staff. Very considerate of my time and made the overall experience of buying a car at a dealership hassle free. Go see Miguel Olivas but from my observation all staff displayed a high level of Professionalism.
I usually hate buying cars. I saw a car I wanted online, and inquired about it. They told me the car was still there. I went to see it and test drive it. We spoke for about 15 minutes, settled on a price and went to finance. Whole thing went smooth and took about an hour and a half including the test drive. Very positive experience
I met with Anthony Ridgeway at Bravo several months ago and after a test drive I decided which vehicle I wanted. It was not available at the time so Anthony and folks at Bravo ordered in exactly what I was looking for. It sure is nice to get exactly what you want with no compromises. What a great dealer to buy from at reasonable prices. No regrets at all from buying local!
In my opinion the buying process is too long. It took 3 hours and I left without setting up on star or Sirius/XM because I had other things I had to get to. Miguel my salesman was very helpful and courteous. I would definitely work with him again. My Onstar and satellite radio are having issues and still not working yet. But the dealership is working with me to resolve those problems. Five days after my purchase one of my tires needed to be replaced. It was defective. The dealer didnt have one in stock so I purchased one from a tire shop and turned in the receipt to the dealer. They are supposed to be sending me a refund for that purchase in the mail.
Amazing service and had the best person to help us named Jonathan, if your in town looking for a car to buy talk to him and he tries everything in his power to make your budget. 10/10 would shop thier again.
Thank you to Rey, bonnie and Mauro for your great customer service and care of my truck! Truck was dropped off night before and ready by 10am the next morning.
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