We visited Lauterbach to look at some used cars. Doug Cupples put us in a Nissan Altima with low miles. I took it for a spin and decided it was the one. The finance process was quick and painless. I am very pleased with our purchase! I highly recommend going here for new or used! Thanks Doug, we really appreciate it!
1997 Cadillac DeVille d'Elegance Review
Best riding car ever
by F&Mnorthern from Clayton, NC
July 8, 2018
5
This car met all of our family needs. It was a pleasure owning it. A very stylish and luxurious ride, great traveling under normal conditions.
I bought my car a week ago and I love it.I didn't go to the dealership looking for this SUV. I just ask about it thinking I can't afford it the sales said yes you can I was like I can. So I bought it and so far so good. I have a warrant bumper to bumper . Everything is covered and I love that.
They took great care of me, nice, friendly, and honest. I will be back.
2017 Cadillac XT5 Luxury Review
Many problems
by Laci from Parkersburg, WV
May 3, 2019
3
My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.
We have purchased our last 4 Lincolns from Ulrich's and have had great experience with everyone from sales to service .. including the time we smacked a deer!
2015 Cadillac SRX Performance Collection Review
Living Room on Wheels
by RGD's SRX from Niskayuna, NY
March 13, 2019
5
Life lets you accumulate "stuff" and you need something big enough to haul your stuff around. However you need more comfort and style than a typical pick-up truck. The answer a CPO SRX from Cadillac. Comfort, style and performance. Now I haul my stuff around in style.
I found what I thought I was looking for on Cars.com. I sent in a request for more information. I received a call from Taylor Finch Brandt. In the course of our communication, she discussed with me exactly what I was looking for. Then she worked like a machine to find me exactly what I wanted. Many emails and text messages were shared. I didn't have to make a trip to the dealership until I was ready to buy. As it turned out, I purchased something completely different than what I set out to buy. Taylor gave me options that I didn't know existed and that was wonderful! She saved me so much time and did all the leg work for me. So yes, she made the sale.....but it gets better. After the sale was done, I continued to communicate with Taylor regarding different questions I had about the car and how to to operate some of the technology. She was Johnny-on-the-spot with helping me. Service after the sale.....that's where the gold is and Taylor at Wes Finch has that in spades. My next car......yep, it will be a Wes Finch vehicle and since Taylor has Finch in her name, my hopes is that she'll still be there:-)
2017 Cadillac XT5 Luxury Review
Best car ever!
by Cathy from Springville, AL
February 5, 2019
5
Love my new Caddy. Drives and rides wonderful. Great warranty bumper to bumper warranty. The safety features are a plus. So many features that make it a great value.
This car exceeded my expectations. It rides smoothly and is very comfortable seating. It also has great sound. Love the heated seats and apply car play.
Thanks to each and every one of you that works there at Ulrich Ford! You all are amazing! You all care about your customers! It shows in each and every one of you! Thanks for your service in the community!
2019 Cadillac Escalade Platinum Review
Poorly made every year
by Drcarr from San Antonio, Tx
February 10, 2019
3
Every year these Escalades a poorly made but the price increases by $20k. Had to make a tough decision but after near 20 years of owning Escalades I had to pass this year. I thought maybe the Tahoe Ltz. but then I saw the news about GM response to racism at one of their plants and the closing of a plant so save cost but I can guarantee the price of the Escalade will increase next year.
I worked with Lonnie and drove 2 1/2 hours to look at a vehicle. He made a promise to hold that vehicle for me by taking my word for it and kept that promise....this is my first time working with them and it was a very quick and easy process. I would recommend lauterbach to friends and family. They worked with me and for that I will definitely be a customer of theirs on the future. Thank you guys!
2017 Cadillac XT5 Luxury Review
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
5
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
I have been shopping for a vehicle a little over three weeks. All the guys were professional and curtious. No pushy sales. Brian was down to earth and easy going. Was able to put me in vehicle I was looking for and at a good price. They are worth the drive to check out.
2007 Cadillac Escalade Review
Reliability and Luxury
by amorr2485 from Mount Vernon, Ohio
January 27, 2019
5
I have owned and driven this car since 2007. It has by far been the most reliable, luxurious and pleasant vehicle to drive. I have had zero issues with the vehicle and will likely purchase another.
Our salesman was great. The man that did the final paperwork was another story. He acted like he wanted to be anywhere but there. But overall was a good experience.
2004 Cadillac DeVille DHS Review
Great car all around
by The workin' man from Arlington Heights, IL
March 18, 2019
5
This is a great Highway cruiser and city car too. Very dependable and comfortable as it is a large heavyweight. It also is very roomy with a large trunk.
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