Isringhausen serviced my XC60 and I just purchased an XC90 with no complications. Anies Humaideh stayed late to find a competitive price better than any I had researched in the Midwest. Dave Blackburn was generous with my Suburban trade. And the Volvo knowledge that my sales consultant Scott Sables is unparalleled. The loaners are convenient and scheduling service is painless.
Scott takes the time to understand your likes and easily identified the model and options that suited our family best. His familiarity with Volvos is only matched by his connection with the customer.
The service department and facilities are comfortable. They repaired a molding on my XC60 at no charge. A mechanic shared a known quirk with aftermarket accessories and the service manager called to follow up after every service. Scott maintained communication and took the time to get to know my family.
The car buying experience at Isringhausen has been a pleasure.
2011 Cadillac CTS Performance Review
Very stylish car
by RogerL from Westmoreland, NY
May 15, 2019
5
Drives very good. Stylish and looks like new. My wife loves the way the car handles and the features. It is the right size for her needs.
Jeff Coleman is very professional. Comprehensive customer care and polite. He was able to answer all questions directly. Appreciated his follow up.
2019 Cadillac Escalade Premium Luxury Review
Poorly made every year
by Drcarr from San Antonio, Tx
February 10, 2019
3
Every year these Escalades a poorly made but the price increases by $20k. Had to make a tough decision but after near 20 years of owning Escalades I had to pass this year. I thought maybe the Tahoe Ltz. but then I saw the news about GM response to racism at one of their plants and the closing of a plant so save cost but I can guarantee the price of the Escalade will increase next year.
I drove over two hours to look at this (2005 Ford F-150) and was really impressed. It looked great, drove great, and about 3000 miles later it hasn't used a drop of oil. Ray was a great guy to work with, and he will work with you.
I drove longer distances and look at a lot of junk before I found these guys. Many of the other dealerships listed their trucks as Immaculate, but there ideal of immaculate was sure different then mine.
I love this truck! Thanks Ray!
2004 Cadillac XLR Base Review
Best looking car I have ever owned.
by Happy Tiger from COLUMBIA,SC
January 25, 2018
5
This car has truly been a wonderful machine. You can't beat riding with the top down and the wind blowing through your hair.
Called Auto Mall about an H3 they had. Scheduled a time to check it out and went in. It drove well, had a few minor scratches ( which Ray told me about prior to coming down), but other than that was in excellent condition. I was surprised by how much below the market price it was listed and how clean it was. I was in and out of there in minutes, it was by far the easiest and most hassle free transaction I have had. It's been a few months now and I'm still loving it. I would definitely recommend checking out these guys before you buy your next vehicle because I will be back for my next one as well.
2013 Cadillac Escalade Platinum Edition Review
Awesome SUV
by Scalade from Boston MA
December 19, 2018
5
I’ve owned a number of SUV’s over the last 30 years, including BMW, Mercedes, Land Cruiser, Ford Expedition and others, and this is the most comfortable and powerful of them all. Plenty of room for your passenger and equipment
Called in and spoke to Ray and asked about several cars they had listed. I ended up making an appointment to stop in, they were friendly, helpful and knew what they were doing. I test drove a few BMW 3 series because that is what I was looking for, I ended up deciding on one and we worked out a deal. I was in and out in less than an hour. Ask for Ray he will take care of you. Thanks again guys, I will be back!!
2016 Cadillac Escalade Luxury Review
awesome vehicle
by businessman from Breckenridge, Mn
April 4, 2019
5
The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!
I am always treated as an important customer by all the staff. Everyone I meet there is top quality professionals. Mr. A.J. Brown is an exceptionally knowledgeable, polite, and professional service rep.
2016 Cadillac Escalade Luxury Review
2016 CADILLAC ESCALADE PLATINUM
by ROLAND from ARVADA CO.
December 9, 2018
3
HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?
Great service, I inquired about a specialty vehicle they had for sale(2007 Subaru Impreza WRX STI) and as an out of state customer I had my doubts. They seemed reputable based on the type of inventory and reviews they had. I went ahead and arranged an appointment to purchase the vehicle. I flew in and they picked me up from their local air port. Everything went smooth, the car was as described and the paperwork took only 15 minutes to complete. I appreciate the entire staff that worked and helped me get into the car I wanted.
2009 Cadillac DTS Premium Review
This is my 7th DeVille. 68,75,78,86,88,02 & 09.
by Skeeter from Hopewell
February 6, 2019
4
I enjoy the comfort, ride and drive of all except the 86 Fleetwood. It has a weird ride. I only kept it less than a year. My 09 currently has 74,000 miles on it. I bought it in 16 with 39,000 miles on it. I've not found a vehicle that rides better than a Cadillac. I'm uncertain if I'll like a newer one than the DTS. There last year DTS is 11. Anyone have experience with the 12 to 18 DTS replacements? Due to health I really need a car that rides well.
I inquired about a vehicle I saw on their lot (its massive) and I got a response instantly with all the information I needed. They gave me a no hassle price, I got a cashiers check, and I was in and out in 15 minutes. I purchased a 2014 Toyota Camry and I love it!
2013 Cadillac Escalade Platinum Edition Review
Great New to Me Choice
by Chelsea from Dallas, TX
July 24, 2018
5
Though it is a few years old, this vehicle shows to be up for the challenge for the long haul. Looking forward to seeing how long I can get it to last. So far, so good!
Took care of an issue diagnosed at another dealership while we were on vacation. Factory default on part that was not readily available for 2017 vehicle.
2013 Cadillac CTS Luxury Review
Wow Cadillac CTS
by Ms. Cozy Rose from Citrus Heights, CA
April 25, 2019
5
just purchased car, private party with 30K miles on it. really
immaculate 3.0 6 cylinder. plenty of pick up !.really wonderful comfort and just
took it on 3 hr trip. fully loaded..second Cadillac for me and love
the car and the comfort. does not disappoint !
...most people do not take the time to write positive reviews. So for every negative review there are potentially hundreds of satisfied consumers.
I purchased a vehicle from this dealer sight unseen. I called and Ray answered the phone. I asked him if he could sell me the car over the phone. I had to trust that the vehicle was in the great condition as stated in the ad.
I made him a reasonable offer which he accepted.
Within minutes I had the paperwork I needed to complete the sale. They offered delivery to my home for $175. A very reasonable price that saved me a 4-hour round trip.
When my vehicle arrived and was exactly as described.
My first call to Springfield Auto Mall was Wednesday night and my new car was in my driveway Saturday morning.
Thank you Ray and everyone else at Springfield Auto Mall for making buying a used car a hassle-free experience.
I took a huge leap-of-faith buying a car I had never seen.
Thank you for your honesty and integrity.
2010 Cadillac SRX Luxury Collection Review
Classy & Reliable. Expensive to fix technology.
by GoVols from Knoxville, TN
January 28, 2019
5
I bought my 2010 Cadillac SRX used in 2016. I’ve been driving it going on 3 years now and it has 89,000 miles on it. The only problem I’ve had with it is the radio screen quit working so I drove it to the dealership where it then died. Replaced the battery but then has to pay several hundred to “reprogram” the technology so the radio would work again. This was a cost that was not expected and too much. My only complaint is that it may be nice to have high end technology in your vehicle, but it’s expensive to fix should something go wrong.
First I would like to thank both Eddie and Ray for the great experience buying a new Passat for my daughter. I would also like to say that the amount of reviews posted don't do these guys justice. When I went last Saturday, they sold five cars (I counted!) in front of me and they only have 50 reviews total. They have great cars, better service, and have a great family owned operation going. Definitely check them out for your next car because you will definitely be happy. They have nice cars at an even better price. The cars are as described and they are honest about them as well. I will be back guys. Thanks again!!
2013 Cadillac Escalade ESV Luxury Review
all the comforts
by notroublez from Jacksonville, NC
April 3, 2019
5
This car looks and drives great. It has four DVD players, front and rear heating and air conditioning controls, back up camera, Bose sound system, Navigation and heated and cooled front seats. Second row seats and steering wheel are also heated.
German technology, solid build vehicles regardless the brand.
MESSAGE TO ALL VEHICLE MAKERS:
DO NOT PUT USBs UNLESS THEY ARE FAST CHARGING AT LEAST 3.1A EACH.
MESSAGE TO GM:
WHAT IS THE NAME OF THE BRAINSTORM THAT PUT THE COFFEE HOLDERS ON THE DOORS? EVERY TIME SOMEONE LEAVES A DRING ON THE HOLDER AND CLOSES THE DOOR, THE DRING SPILLS ALL OVER THE CAR....
Love my new Caddy. Drives and rides wonderful. Great warranty bumper to bumper warranty. The safety features are a plus. So many features that make it a great value.
This car exceeded my expectations. It rides smoothly and is very comfortable seating. It also has great sound. Love the heated seats and apply car play.
It’s a Cadillac. There is a reason the cars are the industry standard. Plush interior and dash like a spaceship. COMFORT!!Quality and craftsmanship. That’s all!
Bought this online last week and picked it up yesterday. Helen went out of her way to make sure I knew exactly what to expect. I was thrilled with the car, more that I expected can't say enough nice things about how I was treated and the outstanding customer service. This is exactly what you hope for always and they deliver!
2012 Cadillac SRX Premium Collection Review
A very solid performing vehicle.
by #1Yr0k4U from Kenosha, WI
April 26, 2019
5
I've owned this car for 2 1/2 years. Initially it had some electrical problems but once that was addressed with a new battery, I've had no problems since. I drove from Wisconsin to North Carolina and got excellent gas mileage. Filled up before I left town, filled up outside of Cincinnati and made it home and still had half a tank of gas.
GREAT experience buying a weekend hobby vehicle from them! No pressure sales. EXCELLENT FOLKS. Hands down the best purchase experience I have ever had with a vehicle.
2015 Cadillac SRX Premium Collection Review
Living Room on Wheels
by RGD's SRX from Niskayuna, NY
March 13, 2019
5
Life lets you accumulate "stuff" and you need something big enough to haul your stuff around. However you need more comfort and style than a typical pick-up truck. The answer a CPO SRX from Cadillac. Comfort, style and performance. Now I haul my stuff around in style.
So far I am enjoying our SRX. Only had it for two days now! Drives really good. Interior really nice! Heated seats, Navigation, Back up camera, Remote start, Sunroof, It has all the bells and whistles. So far, Everything is looking good! Thanks! :)
Overall the time and patience was good, very helpful.
And my 2014 Chevy Equinox was clean, inside and out.
The staff will help with your acceptance, and approval if you need it.
I would go to them again in the near futre
2017 Cadillac XT5 Luxury Review
Many problems
by Laci from Parkersburg, WV
May 3, 2019
3
My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.
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