Used Cadillac SUVs for sale near Ionia, MI

Was very pleased with the customer service. Joe Hanks was amazing and very thoughtful about getting me into the vehicle I wanted. The financial officer was very nice and explained everything to me, also got me the best interest rate that was available.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Always fast and efficient//Corrine always follow-ups and gets me in and out assp!

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Pfeiffer Lincoln was great from sales to financing and the delivery process. Love my new car!

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Pete takes the time and care to sell you the right vehicle at a fair price!!! Always a pleasure to do business with!!! Great Deals!!!

Super comfortable, easy to park, and second row bucket seats are a must for easy access. The paint is premium white. Rear seats remove easily.

love the relaxed new facility and excellent follow up received from the service adviser

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

The 24 test drive experience was good. The person who helped us (Spencer I think) was very helpful. Non pushy sales made it easy to talk to everyone I met with Ultimately, the car smelled like cigarette smoke deeply and wasn’t for us. I do wish that would have been mentioned to us before driving

We discussed with friends a solid American vehicle to serve as a daily driver and saw good bones with the distinctive exterior/interior design and technologically advanced XT4 Sport (20” wheels). The 2.0-liter turbocharged engine handles everyday driving and quick passing maneuvers without issue. The 9-speed automatic transmission is generally smooth but does seek the perfect gear, particularly in low-speed traffic. For many, the OEM setup may be just fine, however, we opted to “refine” a few of the Luxury & Sport options that the original owner passed on (we're the 2nd owners) and now enjoy climbing into the cockpit of this daily transporter! See the complete journey: http://www.cadillacforums.com/threads/20-xt4-sport-stellar-black-elegance.1150198/?post_id=18320427&nested_view=1&sortby=oldest#post-18320427

I bought the new Tahoe if the website and Jaxon made the process seamless... Communication was timely, paperwork was accurate, and the delivery was as promised. Very good experience considering I am 1500 miles from KOOL...

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

They just know how to treat and value their customers. Every single person I've interacted with has treated me as if I were their most important customer. This is my first Caddy, but it won't be my last!

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

This was a long distance transaction, so all I had to go by was photographs and information on a 25 year old vehicle. They made the transaction very smooth with great communication and timing. And it turned out that the vehicle exceeded my expectations in every way. The car in person is even nicer than their pictures.

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

Had a very positive experience buying a 2015 Subaru from Icon. Found a car of interest on Cars.com on a weekend night, messaged Icon through that website, and got a response from them first thing in the morning on Monday. The car I liked was still available, so I scheduled a test drive, and Jennifer worked up some good financing options in the meantime. A couple days later, my son and I test drove the car, loved it, and took it home that afternoon. Their inventory was excellent - definitely my taste - so had this car not been available, we would likely have test drove another. Jennifer and Nacole answered all my questions (and I ask a lot) and were friendly and pleasant to work with, and them and the folks behind the scenes made the whole thing a quick and enjoyable experience. We are very happy with the Subaru, and I would highly recommend checking out the if you are shopping for a new-to-you ride. I will definitely be going back when it's time for our next vehicle.

The Service Associates are the best! It's their "service after the sale" that is the best in the industry. And it's those service associates is why I'm now driving the 19th Cadilac I've purchased from Harvey Cadillac!

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Everyone was very pleasant down to earth and helpful. Made the buying process smooth and easy.

The service was wonderful! My wife and I worked with Arman who was super helpful and knowledgeable about both vehicles we purchased. We purchased two pre-owned vehicles. The vehicles were in great condition and they gave us a reasonable price for our trade in. I would highly recommend them!

James was great at getting me into the truck I wanted. Told me about vehicle and let me take it out for test drive. Friendly but not pushy. Was able to work out a trade for my old car. Would highly recommend!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

James Hays was very nice and helpful. He was not pushy and answered any questions we had. It was a pleasure working with him. Thank you, Ken

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Brian in service quickly resolved our issue and had us back on the road. The facility and Service waiting area were clean, and stocked with coffee water and snacks for customers! First Class all around

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

I had to make an unexpected purchase of a new vehicle. Let me just say I was nervous and stressed, but "Ed. F" was very patient with me and worked hard jumping through hoops to make this purchase and transaction happen smoothly for me. Thank you so much ED! I will be back for any future vehicle I need! To all others looking for a vehicle, hookup with ED!

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.