My 2018 ram 1500 Laramie had an issue fueling at the gas pump, I deduced that it could be the charcoal canister. When Berna from the dealership called me back she confirmed that the maintenance department agreed with my diagnosis. She said my truck would be in the shop for four days end it was completely covered under warranty zero dollar deductible and a free one rental vehicle for me to use in the meantime. Although I was a little upset about my truck being in the shop and being so new, I was very pleased with the service and they got the job done in three days instead of four.
I needed a good, used car, but I didn’t think I would qualify for a loan. Not only did Anthony get me the car I wanted, but he was able to get me a loan through Chartway! He took most of the day making arrangements so I was able to drive away in a new car! I was so happy and excited! I LOVE my new car and I love Anthony and Brooks Powell! This is the BEST used car dealership to do business with! I highly recommend it!
We had a great experience today purchasing a new Honda Odyssey at Casey Honda. Joe Bolton was knowledgeable and professional as our salesman. He provided information and answered all of our questions. It was because of Joe that we followed through with this transaction. He was friendly, easy and comfortable in his work. Joe is a great asset to Casey Honda.
Purchasing a vehicle from 518 Auto was a, dare I say, a stressless experience. Living in NC, I called 518 to inquire additional information about the vehicle I was interested in purchasing. From the first call, I felt oddly comfortable with traveling across state lines to make such purchase. Mark Blumenthal, was available, flexible, and genuine. These qualities were reassuring and contributed significantly in finalizing and making the purchase. I recommend 518 auto sales and Mark Blumenthal to my friends and family.
Coming to 518 Auto was the best decision I made all year. See Leonard Aube if you want to get your money worth for a vehicle! See Tien Lien to get your finances together. The staff are super friendly and helpful. These guys are great!
The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.
Charles Barker has been a God send. From the very first phone call I received from Stino up until I drove off with my new baby, I was kept in the loop about EVERYTHING. I admit I was a challenge with my requirements as well as not the best credit out here BUT Stino prevailed and now I am proudly driving my new Altima. The other staff was also, too, truly amazing. I came in to wrap up the sale with a terrible headache just dealing with the car buying process and the lady at the reception area offered me a snack, water, and Tylenol. The finance gentleman worked his magic and was able to get me a good monthly payment as well as warranty. He also went above to provide whatever he had to get my children to settle down. Football it was and he, or the rest of staff, never showed any frustration with my kids or myself. They even gave them snacks :) To all of you at Charles Barker, Laskin Rd, THANK YOU ! Honestly, if you are in the car buying process LET THIS BE YOUR FIRST AND LAST STOP. They truly treat you wonderfully with no pressure. Just when I started to get discouraged, they got me approved.
I purchased a 2012 Impala from Ken Houtz Chevy based primarily on the great service department. I have known the service manager for many years and he is one of the best I've had the pleasure to deal with in my 55 years of owning and driving cars. I purchased the extended warranty on the Impala knowing with confidence that the warranty would be honored.
Rob Franklin was great! Very personable. We came in about an hour before closing. He was very patient, kind, and accommodating when it came to what we wanted.
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