Thank you Universal for being so flexible and being able to fit my car in for service on the same day AND also fix it so I could pick it up that day!! I have dealt with a lot of dealerships and I have never had a negative experience with you all. I appreciate all of you and your customer service each and every time I visit.
This was the best car buying experience ever. The staff was friendly and very professional. The deals are unbelievable. I would recommend this dealership to anyone looking for great car's at the best price.
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
Ken and Erin did what they needed to to make sure that we got the deal of a lifetime. Ken never gave up he tried and tried each time he saw us to get us a New vehicle now we have a 2018 Malibu and we love it
Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding job of reviewing the car and showing us any possible issues and we moved through the paperwork process quickly. Would recommend them to others with no issue.
A Ford dealership on Rt 95 in Kenly that deals honestly and with integrity. Using cars.com I found the 2016 Mustang covertible with the color and options I was looking for. I contacted Joe Husick, their internet sales person as I'm located an hour away from Kenly Ford. Joe quickly responded to my email answering all of my questions to my satisfaction. We discussed my trade and what it would be valued at.
I drove to Kenly to see the car and it was exactly how Joe described it. He offered me the value we discussed for my trade and I bought the car on the spot. The folks at Kenly are honest and nice people. It was well worth my drive and I would look at Kenly in the future for my cars.
My Mustang convertible puts a big smile on my face every time I drive it and it didn't cost me a fortune.
5 Golden stars! I was in the market looking for a new car had been searching for almost a month. I ran across Fred Anderson Nissan of Raleigh while watching Sunday night football ball.. seen this 2014 max and that I had to have! I inquire about the car the next day and a online rep contacted me about my inquiry. I set an appointment for the same day! I drove an hour and a half to this dealership with all good hopes of bring home a car! As soon as I arrived at the dealership I was greeted with exceptional customer service. I was actually looking for the rep that I had spoke with earlier that day but she had left for the evening. MACKLY, my guy! He was beyond great! He told me that the lady I was looking for was out but he could definitely help me! I sat down with him and discussed exactly what I was there for! Instantly he grabbed the keys to the car and we headed for a test drive! Man this car was CLEAN! Mackly was very knowledgeable with his information provided! Seems like him and I had met once in this lifetime! I felt right at home! Once back at the dealership things went good and smoothed and fast! Of course numbers were ran and Mackly did his best while working with his team to get me a good and affordable rate! Long story long or more so short! Fred Anderson Nissan is great dealership with great people I wouldn???t mind any day doing business with!
Great service and super fast in finance! My family and I wanted to get in and out fast. Eric made sure he had everything in order before we even got there! Not that???s service. Very happy people here!
Yay ! once again the service we received was exemplary. In very aspect of this dynamic . it was a very pleasant buying a second car from your dealership with the stunning excellent sales person and very helpful Silvana Granizo was very professional. We love my little orange Camaro, we would love to say many thanks to Silvana with her manager Sam for all your Kindness helps and friendliness and efficiency . We were very impressed with the service we received throughout the purchasing process . We appreciate your business, once again thank you so much. We definitely will recommend yours dealership to everyone I know .
I would highly recommend Drew Velez. He was very honest, knowledgeable, and fair when searching for a new car. I was stuck between picking one of two cars and he took the time to find out what exactly I was looking for and helped me pick the best car, which worked out great.
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