I have been a customer of Bill Cram Chevrolet since 1994. I have bought cars, leased cars, had them serviced there and had damage repaired in their body shop. It is the only dealership I will do business with. No matter which department you are dealing with the employees are friendly, courteous and efficient. My recent business was turning in my lease car early and taking out a new lease. The salesman, Chip, and the sales manager, Tim, were a pleasure to work with. This is the best dealership I have ever done business with.
The best experience I have had hands down! We will be going back to them around the spring time! Got us a newer, better vehicle (the 1st one was nice as well). When we asked for thexample new one, they worked hard and got us approved for a better rate and payment then the original approval! The whole staff was so friendly with our sons. It was a fantastic environment overall! I bet the whole staff is great to work with, but Grace definitely impressed us that day! Awesome to work with! They won't push you into something you don't want. You pick it, and they make it happen.
Although I did not visit the showroom or the dealership at all I did communicate with both sales staff and management through e-mail. They were responsive, provided me the information for which I asked, and gave me their bottom-line, out-the-door price. They followed up to ensure I got the best possible attention. I am impressed and would definitely consider buying a truck from them. The reason I didn't give them a perfect score is that I only have limited interaction with them.
Misty Blount helped us in every way possible to keep us informed and help us find the best deal to get us in the vehicle that WE wanted. She was never pushy or condescending but very accommodating and helpful. She catered to my entire family, and for the first time ever it was a joy to purchase a car. 100% recommend this dealership and hope you’re lucky enough to have Misty help you out.
My son purchased a 2014 Dodge Charger SXT AWD from Drivers Village 9/19/18. We purchased it from Dan in the Used Car facility. I could not have asked for a better purchasing experience. From Andrew Hilt, the internet sales person to Dan the sales associate, down to the financing dept.; they were all great and very helpful. we were very pleased with the vehicle.
Trisha reached out to me within a day of showing interest in a car. We set up a meeting for a test drive. I was contacted the same day of the year drive to be told the sold the vehicle at auction. I bought a car elsewhere.
Dustin Dutterer from Sun Auto in Cicero did an awesome job getting me into a car that I really wanted. He was straight forward about every detail right from the get go. Quick and easy process the whole way through. I highly recommend you giving him a visit if you are in the market for a new or used car!! Thanks Dustin!
Will Cascanett took a lot of the stress out of the buying experience. Very patient and responsive to questions. Quick turn-around from purchase through financing to driving off the lot. I would definitely recommend this dealership.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
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