She drove it on a friday, said they call on Monday nothing all week, so she called the service part of the dealership on the following Friday.
The guy calls with some story, it was just a sensor. Justin needs to find a new job, he's not a good salesman. Car was all clean on cars.com, get there it's all dirty, scratches all over it, way over priced for the condition of it.
The whole experience went very smoothly from start to finish. From our initial contact with Lydia, who was very knowledgeable about the lease program, the best vehicle for our budget, and the options available on the vehicle even the color options, to Michael B. who found the right vehicle and worked out a great deal with our trade-in and getting us all of the rebates available, and to Rhonda and Lacy in the finance office that handled all of the paperwork and fit us into their busy schedule and explained all of the lease terms very well, and all of this in less than 8 hours. Thank-you Steve Cook for having such wonderful staff, everyone at the dealership was very welcoming and friendly, you can be proud of all of them. - Edna from Vassar
I want to start off by saying thank you to Steve Goff and the LaFontaine of Birch Run team. The work put in for the second time within 3 months is wonderful. Bought a car a few months back and bought another recently, with two different sellers but the same energy. Highly reccomend Steve Goff he gets the job done and you won't be disappointed. He wants you to be happy and comfortable and not to just sell you a car. Thanks again to Steve and everyone who was involved!!!
Good people! Went in to see the exact car that I wanted. Did a test drive immediately, loved the car. They did what they could to make sure that I would leave home with the car that I wanted. And I did just that! Everyone I came into contact with were friendly and professional. Thanks Nick
I have always bought and serviced my vehicles with this dealership. The sales team is so helpful and easy to work with! They will go out of their way to make sure that you are completely satisfied with your vehicle purchase! They have a great Team!
I was fortunate to have purchased a used (2000) Jeep Wrangler from Thompsons, the staff displayed integrity,courtesy and professionalism to the highest degree. The jeep runs great and has added lots of fun to our lives in Florida! Mike and the rest of the staff a huge thanks to all..Keep up the good works
Great experience with JRFCJD! Because Lapeer is quite a drive from my home, I worked with another JRF Chrysler Group dealership as an intermediary with the Lapeer location. The sales and management team was great and even delivered the vehicle to my home, where I signed the papers. The experience was unexpectedly easy and the sales team really came through in coming to me rather than having me travel. I would recommend JRFCJD in Lapeer to anyone and everyone!
Exceptional! Thank you Tim Rutherford for going above and beyond to ensure my needs were met (& exceeded) as well as finding me the best interest rate out there. If you are in the market for a used car be sure to go to Patsy Lou and ask for Tim Rutherford, I cant speak highly enough of this man.
Great job for me. Had a specific car in mind and they found it. Dropped it off to me. Great price. I would recommend McDonald Ford.
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