After looking at Westherr and a few others, I went to Cappellino to look at a truck. The salesman Mike, was very pleasent to work with from start to finish. His customer service was what brought me back in to drive the truck again and to purchase. Not once did he push a sale on me, and I feel that’s very important.
I am very happy with my buying experience at Cappellino. Everyone was very polite. They all went above and beyond to help me buy my vehicle. David Spillman made the buying process smooth and stress free. Well worth the drive from Jamestown. I would absolutely buy another vehicle from them and also recommend them to friends.
Everyone from Ken, Mike and Brian were GREAT!!! Buying a vehicle there was amazing!!! STOP and see them, they even give $100 if someone refers you to the dealership. The 2018 Chevy Silverado is amazing too!!
they found the truck I was looking for great staff to work with went out of there way there staff drove to Pennsylvania to find a2018 2500 HD with in my price rang and got more than I expected thank you
Highly recommend. They really went the extra mile for me. The salesman was not pushy and really worked with me in every way possible. Such a pleasant dealership experience compared to some of the other dealers I'd visited. They gave me their word and delivered on all aspects. Love the shop cat, named Chevy.
by Ethan from sterling optical from West Seneca my 14224
November 3, 2018
Rich perry took care of us and did a fabulous job. Very convenient and seamless without any headaches, which is almost unheard of when it comes to buying a car. We reached a great deal with Rich who is a stand up guy.
If you are in the market for a Subaru, by all means checkout West Herr. I believe this is now our fifth Subaru from their dealership and the experience seems to get better each and every time. Not only do we know we are getting a wonderful deal, but the people are fantastic to work with--never high pressure, always accommodating, and they treat you as if you are their only customer.
We knew what we wanted walking into the dealership. Our salesperson Mary Jayne got us the best deal possible & expedited the whole process. Great sales staff, great dealership. Would recommend them in a heartbeat.
Was a really great experience overall. Jim was my salesman and he was a huge help! He didn't make me feel pressured to buy and he directed me in the direction that was most affordable for my pocket. Was overall very satisfied with the whole buying process!
Needed floor mats & just stopped in.
Had them in stock & installed in 30 minutes.
Customer service was incredible!
Nick was very accommodating.
I sought out a manager to compliment Nick before I left.
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