Took my car in for an inspection. Got a free alignment check. Was in and out quickly. My service rep Tommy was great. Kept me informed. Even the service manager Mr. Jenkins met me before I left to ask about my visit. Great Experience
We traveled from Asheville to Hickory to look for a car, and so happy we did. We hate car shopping but this was the best experience. Our salesman, Justin Parker was incredible and he was so helpful and not pushy. We will happily make the trip to Hickory for any further car needs.
Very pleasant transaction. Butch was cordial, extremely helpful and accommodating to my needs. Quick and easy; no hassling. All done over the phone. Appreciative they delivered the car to my house, 80 miles away. Drivers were nice as well. My apologizes, but can't recall which manager called me to solidify the transaction. My father (Jim Phillips) bought many of his autos through the years from Paramount and always spoke fondly of their employees.
Bought a 2018 Equinox LT AWD. Was told it had fog lights ( looked like it did) Only to realize when I needed them later on that they weren’t there.... still waiting for a response from the sales manager And the sales person who sold the car to me. Both tried to tell me at first that the head lights are HID and are replacing fog lights.... I wanted fog lights and i wouldn’t have bought the car without them. I’m very disappointed that the communication (via phone/ text) went just silent without any resolution from either employee of this dealership. I do find this rather unprofessional. I do like the car, but it’s not complete.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
We got our 2015 Toyota 4Runner from Vroom and couldn't be happier. The experience was easy and fast! Stephen Smith was awesome and always responded quickly to any questions we had! I highly recommend Vroom to anyone!
I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
While I did not get the opportunity to purchase a vehicle (the one I was looking at got sold, great vehicle at a really GREAT price and low low miles); someone else picked up this vehicle before I could. Nick was quick to let me know before I could get too invested and was trying to locate me one to my specifications.
This place is awesome the Manager is AWESOME!! I worked with Casey and she was the very best! She went above and beyond to make sure that I got the car that I wanted!! I would definitely purchase from them again!!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.