We were greeted by Mark he started the process,next Angelo helped with the test drive and explanation of all the car features,satisfied we purchased a car,Financing Dept. was Great also,Good Team Work thank you all,for Good Customer Service
Bought a new Chevy Bolt. Very smooth experience with no pressure sales and great finance options. Larry M had paperwork complete and ready to sign. Fastest transaction for a new car I have experienced.
WE ARE SO SATISFIED WITH THE PURCHASE OF OUR 2014 C CLASS MB SEDAN, FROM AUTO GALLERY IN LAWRENCE GA---OUR SALESPERSON MARIBEL ACOSTA WAS JUST GREAT ,ALONG WITH SERGIO THE MGR--THE ENTIRE OPERATION IS TOP NOTCH---GO AND SEE FOR YOURSELF
Well as a person who swore to never buy from a used car dealer and a no haggle dealer I decided to eat some crow and it was delicious. I did a lot of research on the car I wanted to buy and pricing. I wasn't getting prices I wanted in my area but I found a 2013 Ford Taurus at this dealer 3.5 hours away from my home. Price was good and after a few emails back and forth I decided it was worth the drive to see it. Even though my salesman (Josh) was a novice he did a very good job and I didn't feel pressured at all when I got there. I couldn't find the same car for a better price and they treated me very well. His manager (Eric) made sure everything was going well and the paper work was super quick. They even talked me into a basic warranty which I probably didn't need but it will make me fell better for the next 2 years. Josh just needs to learn a little more about the cars he is selling (I actually knew a lot more about it, but I am a car guy) and he will do well in this business. I did miss the haggling but I did get a nice key chain! WIN!!!! I love my car and I am glad I made the 7 hour journey. Thanks guys!
I received a text from Davian McEwan and a follow-up phone call quickly. He found the vehicle I was looking for and made discounts where he could to give me the best price. I contacted multiple dealerships across the state and they were $1000 dollars cheaper than very good deals from other dealerships.
When they heard about my family’s situation, they offered to drive the car from Atlanta to Kingsland, GA.
I walked in the dealership at 4:00 and had test driven and purchased by 7:30.
Great place to do business
Let me just mirror what others have said. Mark Cooper(sales) and Ivan Smith(Financing) got it done!
Mark answered all of my questions on the car and took time to get some photos before I came in. The car was cleaned up, the oil was changed, and the gas was topped off prior to use taking delivery of the car.
Not only did they have an amazing deal on a 2000 mile old car, they were very professional, knowledgeable, and the car had an amazing CPO warranty.
I will be sending friends and family your way!
Thanks! Russell Owens
I worked with Marques from internet sales. He was very professional and made the experience simple and straightforward. The sales manager was very professional as well. He worked with me to make sure both parties are happy. Finance Manager Mohamed was also great to work with. Presented me with good options and understood what I was looking for. I highly recommend this dealership!
My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
They are great salesmen but don't trust their sweet talk. They make feel you good while buying the car and later on grab every opportunity to cheat you. I don't want you to be in my spot and get treated badly. I won't recommend a dealership who don't care about their customer relationship post sales and these people don't honor their word. You can find many better dealers than these people and better off. I bought a car a few months back. At the time, I am supposed to get two keys. But they could not find the key during sales asked me to come a later day to collect it. I followed them the next day. They could not find the key again and they are also not able to program the key as a person who does that is not available. As I live far away, sales manager clearly said me to get the key when I visit for my first service. When I returned back, they are charging me for getting me a new key and they don't want to honor their word. The reason, the previous sales manager left the dealership and they don't want to honor what their previous manager said. I did show them the proof of chat we had about the key, but they don't care. The new sales manager was rude and He verbally said, "I have to get back to my work" and he is getting aggressive in his voice. He utmost spent 2-3 mins of time while talking to me. He says dealership is not responsible for their previous employee's actions and words. I could two more pages about how they treated me and how professional they are. My only suggestion, forget that this car dealership even exists.
I found the exact package and color of Pacifica at this dealer. I contacted Frandoo, Internet sales manager at Countryside on the phone. We negotiated the price on the phone and I verified the existence of the vehicle by picture and VIN # he sent me. After I got to the dealer, the process of the purchase of the new Pacifica was smooth and easy. Frandoo was very knowledgeable and he took time to explain functions and operations of the vehicle. He did his best to make certain that the transactions go through without hitch. He is also courteous. Even days after the sale, I had certain concerns, and he put efforts to address the issues instead of just referring to service department.
Financial department did excellent job in processing the purchase documents as well.
Overall, this was one of the best experiences of new car purchase that I had over past 4 decades. Even though Countryside in Jackson, GA is a small dealer, they are head and shoulder above the big fancy dealers in Atlanta. I highly recommend Countryside and Frandoo Jean for the next car purchase.
Brice B. Choi, M.D.
Every time I bring my car for service I’m greeted with a smile by Tim my service rep. He makes you feel so welcome and the team is prompt and efficient. Beautiful, comfortable, spotless facilities. Reasonable pricing. Honest assessment and don’t try to add on things that aren’t necessary. I won’t go anywhere else.
Hands down the BEST customer service I've ever had. Blake made the process so quick and easy. I am so grateful we chose to purchase our car with them and we will be purchasing every car in the future from Henderson Auto World if we can! FANTASTIC COMPANY!
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