Iverson's always treats me as a valued customer. I have purchased vehicles there my entire life and am a repeat customer. They are straightforward and honest. The service department is top notch as well.
Setting up the appointment was easy once the recall parts were in. When doing the recalls, John called to give me updates and was very easy to talk to and explained everything that they found. I called a few days before dropping my vehicle off to order a luggage rack and Chris was very helpful and friendly.
Mark was very helpful through the whole process. We felt no pressure and we walked away feeling like we got a great deal. They were very generous with trade value. Follow up with questions has been quick.
I contacted the dealership about a vehicle they had advertised on the internet. My call was returned promptly . Turned out the vehicle did not meet my wishes. they did try to locate another vehicle that might meet my specs, but haven't been able to so far.
I have put off looking for a new vehicle because I did not want to deal with the salespeople. The last time I tried I was pretty much ignored, not sure if it was because of my gender or not but it felt that way! So I decided to go to Mitchelle instead of hitting up the regular places I had looked at in the past. I made a phone call before I went and was still not looking forward to "wasting" my day. The minute I arrived at Vern Eide Jon Hatwan put me at ease and took care of everything. There was no pressure at all, just whatever I needed. The entire experience was easy and comfortable. I did not waste my day and I ended up with exactly what I wanted! Jon even delivered it to me after it had been cleaned and ready to go! I strongly recommend making the trip to Mitchelle where they treat you like an important customer no matter what gender you are. Jon was great and so were the other people I met there that day, finance was a breeze and not stressful! Thanks, Jon!
Everything went very well! They are very friendly and helpful. They did it very speedily and after school hours which I needed. We would recommend them to other people.
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