Transmission slipping not able diagnose or fix issue ,also advisor did not seem to be very concerned. I have talked to other kia owner with same concern it would seem like it is time for Kia engineering to get involved
Anyone who intends to buy any sort of car needs these guys!
by oldmrsabbey from DealerRater.com
November 26, 2018
I first spoke with Mr. Jones by phone. I explained the car I had chosen and the amount of money I had and that I wanted to be sure it was there before I drove the 300 miles. He assured me it was and they could accomodate me. When I arrived, he was right there to meet me. They looked at my car and disappointingly could not give me the trade-in I wanted, but, in short order, they found a way to make up the $500 difference and sent me on my more than merry way. Mr. Jones told me he had played college basketball and I can truly say, he's still able to deliver a slam dunk!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
If you're skeptical about dealerships, concerned about surprising issues, or don't know where to start.. Gemar is the salesperson you want! We just purchased our 3rd vehicle and Gemar helped us with all 3. We didn't have to sit in the dealership over an hour, the finance process was simple, and Gemar didn't rush us into a deal. He thoroughly explained our options, checked for understanding, and kept in touch after each purchase. Gemar is extremely knowledgeable, patient, and genuinely wants to help. If he can't help, he'll tell you upfront, but will find option for you or someone who can help.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
Jim Ellis and his team did a awesome job, helping us get the vehicle and financing , they even made a special trip to out home to finish things up ! I greatly appreciated that ! Would recommend them to anyone !
Every time I bring my car for service I’m greeted with a smile by Tim my service rep. He makes you feel so welcome and the team is prompt and efficient. Beautiful, comfortable, spotless facilities. Reasonable pricing. Honest assessment and don’t try to add on things that aren’t necessary. I won’t go anywhere else.
Very patient and professional . Marvin is very Knowledgeable about all vehicles . I had an great experience with Marvin and ALM and I would definitely recommend ALM to anyone looking for a great condition used car and Marvin as the salesman.
Tim was absolutely an outstanding salesman throughout the whole process. He was patient, worked with us to get us the best deal possible and wanted to make sure the truck was running great with no hidden problems when we drove off the lot. He was very friendly throughout and wanted to work fast and efficiently, so we didn't have to spend a whole day at the dealership. You can tell he works to take care of the customer first. And as an added bonus, he filled the tank up before we left!
Tim was very helpful! He was attentive and made sure everything was just right when we had a couple things fixed before we bought the car. He also had the car filled up with gas at the time of purchase, a nice gesture for sure.
I have purchased 3 vehicle from Hyundai, They staff are great and friendly, They make you feel like family.. My salesman Mr. Harold is the BEST!! I will recommend everyone I know to your establishment to see Mr. Harold.
I love this place! They treat customers with amazing care! Everyone that talked to me worked with my needs in mind and got me exactly what I needed. Thank you Rick Hendrick Chevrolet.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.