Used Chevrolet Impala for sale near Royal Oak, MI

The process from the very beginning was excellent. From financing to price consciousness to the promised service delivery was incredible.

Bought new in January 2014. So far it's been a reliable car. It's been back to the shop twice in almost 11 years for a leaking transmission line & a emission issue. Other than two recalls it's been good. Of course, I'm only at 67,676 miles. Oh, I forgot I had to replace the front two struts. When it was wet outside while turning I would get some vibration. Dealer had a TSB on it, the cost was 1,500 dollars. But overall the car has been fairly reliable. It's been quiet, roomy, comfortable and has decent power.

This is the best dealership I have ever delt with. Im a customer since 2022 ehen i turned in a Chevy impala and decided to buy a subaru.

The car meet all my needs always wanted a car with a sunroof and leather seats so it meets all my desires. I enjoyed the test drive and the ride home was really comfortable, nice traction on road nice sounds very enjoyable ride.

Very helpful and friendly. Todd guided me through the selling process and bought my usedGrand Prix for a fair price. Also arranged a ride home for me.

It's been the most comfortable Car I have ever owned, From Day One. Easy to drive, I love it, They built a good one back then. Mine is pearl white with gray interior

We traded in two of our vehicles for one of their used cars. I did most of the deal through emails and phone calls which were always promptly returned. They saved me some money and made it so easy to work with me when it came to the things that were important to me in a vehicle. Literally all we had to do was come in and sign the paperwork and drive off! I highly recommend this no-pressure, easy to work with dealership.

nice car quiet drive.. great back up sensor and other perks on board.calm and relaxed dr. a professional sound system as well. convenient and relaxed seating good value for the money ..

More is the best I bought a used truck with low miles and good body very good deal I strongly recommend this place to anyone looking for a good running car

This is a great car but after 3 years I started having problems with the stability track, I would standing still at a light or making a turn and it would stall and even loose power, this is very frightening, I took it to the dealer who charged with $2000 to fix it and less that one year it is doing it again

Meets all my expectations. This is a large family sedan that has been made nearly unchanged for many years. Looking forward to an enjoyable experience with it.

They are super helpful beginning to end. Dave busted his butt to make sure I had the car I wanted and made sure I was satisfied with everything. He always asked me for any questions I had and he always had answers for me. He did everything on both ends with not only making sure I got the car but making sure I got approved for a loan to be able to get it. I got the key within just a few weeks. Him and 8-11 motor groups are fantastic. 8-11 actually makes you feel like you matter!

Love all the space and comfort of this car. Has good fuel prices economy and so far I haven’t had any mechanical issues. Bought it at 151k miles.

Smooth Transaction, the finance process took some time but was worth the wait. i like the dealership, and I will come back and recommend others to come and buy.

This car is very comfortable with great leg room front & back. The trunk is enormous as well, which I find awesome when traveling with my family & friends. Also, it’s great on gas and the speed is easy you don’t even realize your doing 80 mph because it glides and handle curves so easy!

Excellent service quick process I would recommend this this dealership to anyone. Easy to work with

This car is safe, roomy and meet all my needs it’s also very reliable and dependable and easy on gas. I’m really enjoying it so far

This car has everything I need and more! I love the Android auto and the Apple Carplay. Such luxury! The screen is so easy to use and great for a hands-free drive!

Viola, George, Drew and the rest of the team did a wonderful job helping understand the differences in the three vehicles we tested. Drew was knowledgeable on all the new technologies and helped us set up several of the new apps that will enhance our experience. It was all efficient, low pressure, high customer service experience.

I bought mine used. And the prior owner took care of this car. I love this car. I can fold down the rear seats. Yea, my fishing rods go there. GM always the topdog in there line of work.

My car developed a problem, (engine light stayed on) and reduced engine power. The service department set a date and time to bring my car in and offered to provide a loaner car. I brought my car in on the scheduled date & time. The loaner car was washed, gassed up and ready for pick up. The repair was done in a few days; part of the repair cost was covered by warranty and my car runs great. The service department made this a painless process.

I bought my car new, 13 years ago. I am 74, I had my first car at the age of 16. I had used cars and new cards, none like my Impala 2012. The only thing I have had done to my car is regular change of oil. It only has a 75K miles because we always had another car bigger to accommodate my 6’2 tall husband. I still have my car. The only fault with my car is the radio. About the 6 year in, the fm is not always available so I carry CDs in my car. But we had a hail storm that might have damaged the ruff rubber that covers the antenna around the roof of the car. I love my car and although I have taken good care of my car I have take it way over the speed limit and is still as reliable as day one. Bought it new in Ithaca, NY at the Chevrolet dealership.

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

I bought this car from my Dad.. it was brand new!! In great condition. My dad swears that u maintain your vehicle, it will take care of u… I love my 2009 impala!!!!

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

I bought my 2011 Chevrolet impala ls in November of 2019 had 124k miles on it it now has 331k miles and the serpentine belt just broke it needs new gaskets and seals but it still runs

Before my grandpa passed away in September 2023, he had it in his will to give me his 2012 Impala. I got his car as a Christmas present that year. Since then, I've enjoyed driving the old Impala. A car with 300 hp AND 30 mpg on the highway? Yes! Thanks, Grandpa, for your love of American cars! Thanks, Chevrolet, for making such a great car! I love how roomy my car is, how great the audio system is, and how relevant the Driver Information Center (DIC) is! I highly recommend this car to anyone.

Great Vehicle..Met all my needs..I enjoyed the sporty body change , the speed and power was amazing !.. Wished it had better gas mileage.. Overall it is a GREAT CAR for its price..

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

I inherited this car when it had 118,000 miles on it. It now has 348,500 miles and shows no signs of stopping anytime soon. While I have replaced several parts, nothing was out of the ordinary and all due to normal wear and tear. Otherwise, I have kept up routine maintenance which is key no matter what you drive if you want a car to last. The only gripe I have is the blind spot. Since there is no warning light regarding cars at your side, I always look in the side mirror and turn my head to make sure no one is in the lane next to me before I switch. Low and behold, I still somehow miss seeing a car on occasion and have had a few close calls but thankfully no accidents.

This car has met all of our needs, very comfortable on long trips. Has a large trunk and a lot of leg room in the back seat.

Mine is a 2014 LT with the 2.5L 4Cyl. At approx 50,000 miles I had a small water pump leak that was fixed under warranty. AT approx 95,000 miles the A/C compressor locked up with the temps in the 95 - 100 degree range. I had the dealer fix this at a cost of over $1,400 to me. Overall though, it has been a very good car. Highway trips (at the speed limit) return 34 MPG which I feel is fine for this size of car and beats the EPA guestimate of 31 MPG highway. Always had the dealer maintain this car except for tires and a battery I had to replace. Hated it when Chevy announced they would no longer make it. At it's current 102,500 miles, it still runs fine. I'm retired now and I'm ready to trade it in on a new (2023) Traverse which will give me more room to haul some of my grandkids around and maybe even pull a small boat with. Inventory at this writing is pretty poor though. 8/7/2022

Mark Martin is the best hands down, very patient and he helped me get into the car that i wanted. If you are looking for a car go to Twins auto and ask for Mark. Thank you Mark!

I purchased my 2018 in 2019 have had so much fun driving this car get complements every day added more chrome for a personal touch Easy on gas and drives well