This was our second car purchase from Mike and we were just as happy this time as we were last time. Our first time we met Mike we almost bought from him. We were going through financing and then decided to not buy. We felt bad for how it went down. A few months later we returned. We were a bit worried that how things went the first time might affect how he would treat this time. Well he was great and went through with a purchase of a Pacifica. It took a few trips because we have 3 kids and Mike was patient and very understanding. This last purchase took a total of 2 hours and we again are totally pleased . He has very good product knowledge and listens to what we want. We like his down to earth demeanor and that he isn???t pushy. We have given his name out to several of our friends and hopefully he will get a few sales from them. Finding a car salesman who is honest and not just out for the sale is hard to do. Mike is that kind of person. Thank you again Mike and we will be back when we need another vehicle.
For the most part, this dealership is not bad and are legitimate. I could be picky about certain things with my car purchases and the years I’ve been with them, however at the end of the day, they always take care of me as a valued customer and I appreciate the service.
Great service and a friendly environment and st...
by D.Smith from Chicago IL
November 28, 2018
I had a great experience with Kenneth Barnes as my dealer. He was very knowledgeable and patient in the process of me getting the car I wanted. Definitely ask for him when you go to Webb Chevrolet in Oak Lawn. I was there for 5 hrs and he didn't complain or disappear on me, which let's me know he was dedicated to helping find the best option for me. Thanks again Kenneth!
I just bought my 2nd vehicle at this location thanks to Miguel. 1st vehicle was the Chevy Spark Oct 2013. I have received so many compliments for this car from strangers. July 2018 I bought my second vehicle an amazing Chevy Silver ado 1500. Miguel worked with my budget and my credit issues, to get me in the right vehicle. Formally owned a pick up truck this new truck is not foreign to me. We worked together to get the right vehicle that fits my needs. Miguel thanks again for your help!
went to webb chevrolet looking for a new suv from the moment we got there the service was great jesus castellanos did a great job showing us diffrent types of suv he did an awesome job i highly recommend you to ask for him if you looking for a specific vehicle he did a great job we came out driving a brand new 2018 chevy equinox.
My previous review of Phillips Chevrolet was not a good one, I was new to this rating app and didn't realize that I had only given them one star. BUT THAT WAS DEFINITELY A MISTAKE!!! As a matter of fact, I'm driving a car that I purchased from them earlier this year (Chevy Malibu) and I do plan to go back in February for another car. They are absolutely THE dealership I would send my family and friends to buy a car! Please visit them soon for all of your car buying needs!
I would highly recommend Eric Pickett and Donna Lee for sales if you're looking for a Chevy or any other used vehicle. Eric is not pushy, has a calm demeanor, & has great product knowledge. If you have questions about how to operate your vehicle, he will find the answers. Soooo helpful, & truly appreciated. Donna has a great personality as well as great product knowledge as well. One thing that stood out about her is that she truly cares and will be there for you in each step of the process from beginning to end. That???s real dedication! I would also like to mention that it was a pleasure working with Henry King and Robert Noer. Great personalities and god people overall. Everyone is like a family there. I dislike the car buying process ...but all of these individuals just made it easy. I also appreciated James Major and Mr. King caring about what it would take to make me feel completely satisfied. They all did an amazing job!! Felicia Sims
Staff (Philip) was extremely helpful. I went in not expecting much, but left feeling as if they understood what I was looking for and how much I was willing to spend. Their financing was quick and there were no strong-arm tactics which I very much appreciated!
I was really impressed with Webb Chevy .more so with the dealer Geleco gee Marchbanks he made my process in buying a car real easy and fun ,he not only went over all paperwork but also made sure I knew how to work everything in my car .I really appreciated especially coming all the way from Detroit .I would recommend this place and have been to everyone.
Was in this dealership to have my leased car in for its 30K mile service. Patrick greeted me and was top notch with his customer service through my appointment. I highly enjoyed my experience. Thank you!
Thanks Kat and Robert for your help during the purchase of my new car. Spending a lot of money is very stressful, but I feel good about how everything went and that I learned more about the intricate process, which helped me to understand why it takes time.
My experience at Napleton was great. Aj Wood gets 5 stars from me. Aj was understanding with everything, very friendly, and wasn???t pressuring me into getting anything. I told him where i wanted to be with my payments and they made it happen. I would Definitely recommend this dealership. All the staff were very friendly.
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