Martin and Dwayne went the extra mile to make sure I was happy with my recent purchase. I've followed Dwayne to different dealerships with a couple previous purchases and I would do the same with Martin. These guys are honest and humble, a rare trate in car salesmen.
Alan is a very knowledgeable and patient salesman. He made our experience very easy and went way above and beyond. Toyota will be our lifetime choice for our future cars with Alan. We have never had someone follow up with us after our buying experience. Alan truly cares about his customers!
Suzy was very helpful from the minute we stepped on the lot. She was extremely attentive and kind and showed us step by step through the whole process. I was very pleased with my experience with her and the entire Ferman Nissan family. Thank you!
Jim West is more than a salesman, he really cares about finding just the right car for his customer., and doesn't pressure you into buying a car 'on that day' like some others we've encountered. If you want a caring, friendly person to help you find a car, Jim is the guy. We are really happy with the car he located for us!
Our overall experience was great. Jim West was courteous, helpful and very informative. The other staff members were also super friendly and made the process smooth. We will definitely be back for all of our future car purchases. Thanks.
Went in for a Chevy Sonic, was able to get a test drive quickly without any pressure. The no-haggle is legit. They can't accept bank drafts, which made things slightly challenging but they were helpful throughout the process.
This was the first stop in our journey to find a car for our son and we didn’t need to go anywhere else. We found a newer car at a great price. Thanks to Jim West for going above and beyond in the customer service area. He really made the car buying experience a pleasurable one.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
We dropped off our 2015 Tahoe for recall work and we were in a hurry. Mr Sutton was very helpful and Quick to get us taken care of. The work was performed quickly and received a phone call to let us know it was ready. He even had it washed! We will be back!
Just purchased a 2018 certified pre-owned Buick LaCrosse Essence yesterday. The whole experience was non-stressful and enjoyable. Chris, Dave, and Bert were exceptionally professional and pleasant to work with! Many thanks for such a positive transaction, Jacqueline H.
I had an a appoinent for my 1st oil change with a 10am appointment and did not leave until almost 1pm. Also had a car wash which barely looked washed still had dirt all over the Rims. Also they never reset my oil life and a day later my tire pressure light came on. Makes me feel as though they didn???t really check the tire pressure as they marked down on the paper.
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