After initially being told by an input person (who spoke to a quality assurance person) my warranty on my new 2018 Silverado did not cover windshield stress fractures I contacted a GM rep. Result was that the Moses service manager contacted me and eventually, after I took vehicle in for inspection, he inspected and approved the windshield replacement. From that point on the service was excellent!
If you are looking for a new car go to Joe Holland and ask for Patrick Harless. I was looking for a new VW beetle and it was a very pleasant experience. I bought one in 2008 and have had a great experience with their service dept over the past ten years. I would recommend Joe Holland to anyone looking for a new or used vehicle. My dad bought from them for many years. Thank you Patrick for all of your help.
Unsolicited shout out:Dutch Miller & Nathan Graves
by Martin Laubach from Huntington, WV
September 20, 2018
I just did something that I swore I would never do again, which was to buy a new car. What finally sold me on a 2019 Sorrento with a V6 and AWD is the 20 year and 200k mile warranty and the 5 year zero percent financing. i want to give an unsolicited shout out to Kia and Dutch Miller Kia in general, and to Nathan Graves and the sales manager in particular for working with me to get all of my needs met. I acknowledge that I am not the easiest customer, especially when I am doing something I never would otherwise, but they went the extra mile to work with me. They knew I like to travel and wanted something to pull at most a 5000 lbs travel trailer, and the 20 years and 200k warranty should keep me mobile well into retirement. Thank you guys!
Original listing on cars.com led us to Moses Factory Outlet and the purchase of a used Dodge Charger. Sales and finance team worked to get us where we needed to be. Very persuasive and offered several different options/warranty options to best fit our budget. It was a pleasure to work with them.
Followed Sammi King, my long-time salesperson, from another dealership, and she introduced us to Dutch Miller and Kia. Found a good value and a great deal in a Kia plus great a staff and facility at Dutch Millet. Sammi always delivers and makes the process fun!
Very good experience with the sales and finance teams. Quick and easy buying process. Everything was explained to us in a polite and respectful way. Thanks Moses of Huntington for a memorable day buying our new GMC truck
It is a pleasure dealing withMoes of Huntington. Nice sales and finance team. Very helpful and curtious. Very good maintenance department. Friendly and considerate. We have purchased two vehicles there and both were good experiences. Highly recommend Mose of Huntington.
GOOD EXPERIENCE, FRIENDLY STAFF. THEY TRIED TO WORK WITH IS AND PIT US IN THE CAR WE WANTED BUT THE BANK WANTED US TO FINANCE A BRAND NEW CAR. THAT'S NOT WHAT WE WANTED.
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